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Bonus & offers: Platincasino real money but no real money ?

Topic created on 05th Sep. 2022 | Page: 1 of 1 | Answers: 5 | Views: 1,086
Masabb
Hello I hope you can help me
I got a Cashback from Platincasino today. This I have converted and converted into real money
After that I have reached with this real money about 1800€ and it was there as a payable sum .
1500€ paid out
Had then still about 300€ over
Played further and won again
At 900 € was still aiszahlbare sum 900€
700€ of it paid out and had then still 200€ over
This I have then lost

After some time I get a mail ind the stands
The cashback can only be paid in the amount of cashback ????

The cashback was in the amount of 47 € had after conversion a little over 200€

Have then converted and it remained only 47 € real money over the other money was deducted from me because the cashback is paid out only in the amount. That is so far logical

So the payout has taken place in the amount of cashback yes

But then always och to say there is only 47 € is not right or?

In the chat I unfortunately always fly out 😭 therefore I ask you times

Thank you in advance and I hope that I get my 2200 € paid
Is already rare enough that you win times

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garfield68
Elite
the topic was already here... unfortunately you will not get more than your 47€

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kleo7777
Experienced

Masabb wrote on 05.09.2022 at 20:30: Hello I hope you can help me
I got a Cashback from Platincasino today. This I have converted and converted into real money
After that I have reached with this real money about 1800€ and it was there as a payable sum .
1500€ paid out
Had then still about 300€ over
Played further and won again
At 900 € was still aiszahlbare sum 900€
700€ of it paid out and had then still 200€ over
This I have then lost

After some time I get a mail ind the stands
The cashback can only be paid in the amount of cashback ????

The cashback was in the amount of 47 € had after conversion a little over 200€

Have then converted and it remained only 47 € real money over the other money was deducted from me because the cashback is paid out only in the amount. That is so far logical

So the payout has taken place in the amount of cashback yes

But then always och to say there is only 47 € is not right or?

In the chat I unfortunately always fly out 😭 therefore I ask you times

Thank you in advance and I hope that I get my 2200 € paid
Is already rare enough that you win times


No you will not see your money the Tema gave it here already felt 10000 times there you are really not the first ... You would have had the cashback sum of 47 euros after conversion only Auszahlen, this again Einzahlen .... I'm sorry for you but what else will tell you no one here

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evopower140
Expert
I can only repeat myself unbelievable what people always have for luck when they play with a bonus where a max has. As that is only luck

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Skitch22
Elite

evopower140 wrote on 05.09.2022 at 21:33: I can only repeat myself unbelievable what people are always lucky when they play with a bonus where a Max has. Than that is just luck

With bonus you seem to win more, since the RTP is probably set particularly high by the operators

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Julian
Elite
Hey Masabb,

As the community had already communicated, the topic has been addressed in the past desöfteren in the forum.
kleo7777 had also summarized it pretty well, what would have been the better solution to avoid the situation.
Unfortunately, it looks as if nothing can be done. My condolences to this.

But since the topic has already been addressed in many threads / complaints, I will unfortunately have to close the thread due to the overview.

For further questions about your case, you can use existing threads.

e.g. Here - or also Here

Alternatively, you could also open a complaint in the forum, although experience shows that there will probably be no chance of success in this situation, as no goodwill has been shown in similar cases.

This topic was closed

This post has been translated automatically

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