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frapi07, on 15th Nov. 2024 at 02:45 am CET
Platincasino goal wall shooting full of mistakes
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On the other hand, I landed yesterday 4 out of 5 hits and it came directly a message I had now won a 10-50 € 100% bonus ...... Of course, there was no bonus in the account so I wrote to the VIP support but until today still no answer (always thought you exaggerate that the one partly ignore away)
Well what can I say as long as I get no answer I have to assume as a customer you are simply ignored because you have only had two major payouts and possibly therefore no interest to book the bonus won on the account
Do you also have so many technical errors in the offer?
@Platin please make such actions only if everything runs smoothly otherwise it provides only for unnecessary frustration and that is better you have sometimes really 6 days top 1 day bad then again 3 days top 4 days bad
I do not want to complain at all as I said the last two bonus offers have always ensured good payouts that were also fast on the account but if your system shows a win should be credited already also
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Platincasino goal wall shooting full of mistakes
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With me the same Gedöhne. Disaster. Have not yet come into the situation at all nen win to pocket because the page just does not load 🤣
Can you really only laugh about it ...
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Platincasino goal wall shooting full of mistakes
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Oh man yes then I'm at least not stupid that the page does not load
Is really to despair
As a small Tip click on the banner not on the button then you should come after a loading time of 30-60 seconds on the page
From there it is again 50:50 whether it works before the shit has hung up in the middle of the shot and now I always get the message I should please turn my device .... just stupid that you are logged in with a stationary device
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Platincasino goal wall shooting full of mistakes
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Hahhaaa too cool 🤣
Have already noticed with the banner, only the following page does not build and the error message "Turn device" I also get ... Also pops up constantly a popup that can not be closed where but also nix drinsteht ... There ends then also the action 🤷♀️
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Platincasino goal wall shooting full of mistakes
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Well who haut already at the current prices voluntarily 300 € tank and 300 € shopping voucher out
But times fun aside am really amazed there comes a campaign that either does not work at all or but if it works once the wins are not credited and at Platin it feels no one itches
The VIP support is otherwise always minutes fast and now after 24 hours still no answer then still so many errors lately that is just sad on so many levels and contradicts any celebration for the 9th birthday there tear it also not the payouts in 2-4 hours out
Sure mistakes happen to the best that's out of the question but then go with the customers on a level and build communication on such a popliges circular is made but quickly then your customers who still bring you money at least know that someone cares
Sure you have to be active if the Cashback does not fit or a bonus is missing that can not smell the yes I understand but with a general error where certainly already 500 people have reported to the support can but times a circular out that creates every poplige cashback page if there are times technical errors but casinos have no people for this or no time?
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Platincasino goal wall shooting full of mistakes
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Platincasino goal wall shooting full of mistakes
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Yes as with me there is the ball into the goal and then rolled out and rolled and rolled until it was too stupid for me
I say yes you can not make up
The loading times have always been a problem with the action but now nothing works at all
by the way still no answer from VIP support
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Platincasino goal wall shooting full of mistakes
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Platincasino goal wall shooting full of mistakes
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Yes I wouldn't say that now has day 1 except for the eternal loading times worked well
Earlier it was also quite funny I hit 2 out of 5 then hangs up the part and gives me after 5 minutes the result 3 out of 5 and wishes me more goals next time although I have done nothing at all
Support has of course still not answered
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Platincasino goal wall shooting full of mistakes
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