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Bonus & offers: Payout cancelled because of 1 slot

Topic created on 07th Jul. 2022 | Page: 1 of 3 | Answers: 20 | Views: 6,002
Dani9090

Payout cancelled because of 1 slot

7th Jul. 2022, at 12:56 pm CEST#1
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Hello maybe someone knows there

I deposited yesterday at viggoslots 20 euros with a bonus the sum was then increased to 40

I played for a while me up to 200 euros then back down to just under 20 then back up to 150 I have then 130 paid out and the withdrawal was canceled because I played the dog hause and that you may not play if you have a bonus. But I did not know that in the cash register was displayed wager free so I thought that there are no other conditions.

How is the legal situation must not the casino actually block the games that you can not play?

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DasAtom
Amateur

Payout cancelled because of 1 slot

7th Jul. 2022, at 01:00 pm CEST#2
1 Like

Liked this post: Anonym
Dani9090 wrote on 07/07/2022 at 12:56 pm: Hello maybe someone knows

I deposited yesterday at viggoslots 20 euros with a bonus the sum was then increased to 40

I played for quite a while me high on 200 euros then back down to just under 20 then back up to 150 I have then 130 paid out and the payout was canceled because I played the dog home and that you may not play if you have a bonus. But I did not know that in the cash register was displayed wager free so I thought that there are no other conditions.

How is the legal situation must not the casino actually block the games you can not play?

So if it is wager free there are actually no conditions. If not, you have unfortunately no chance. Is in the Bonus terms which games are prohibited and against which you have unfortunately violated 😏

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Dani9090

Payout cancelled because of 1 slot

7th Jul. 2022, at 01:02 pm CEST#3
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Yes it said wager free there in the cash register did not say anything about bonus conditions

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Paddington
Expert

Payout cancelled because of 1 slot

7th Jul. 2022, at 01:20 pm CEST#4
2 Likes

Liked this post: Avatar von TranceBabe TranceBabe, Avatar von TWiSTeD TWiSTeD
Dani9090 wrote on 07/07/2022 at 13:02: Yes it said wager free there in the checkout was nothing about bonus conditions

No chance, the money is gone. Even if the bonus is wagerfree, it is still a bonus that has conditions attached. The terms and conditions state that "The Dog House" is prohibited. A casino can then block the games, this is of course then a good gesture from the casino, because it can not happen to you, they but do not have to. In your case it is annoying, but see it as a lesson learned. This mistake has already happened to most people here, including me

Here is the excerpt from their Bonus terms and conditions

3.17 Once a bonus has been activated, the following games are strictly prohibited. Jackpot games, Table games, video Poker, Live Casino and the following slot games: Al Capone, Bonanza, Book of Immortals, Da Vinci's Treasure, Dead or Alive, Dead or Alive 2, Easter Island, Eggomatic, Extra Juicy, Fire Joker, Hot Spin, Immortal Romance, Inferno Star, Jackhammer 2, Jammin Jars, Jingle Spin, Jumbo Stampede, Jungle Spirit, Jurassic Park, Koi Princess, Lost Relics, Madame Destiny, Max Quest: Wrath of Ra, Who Wants to Be a Millionaire, Moon Princess, Peking Luck, Pirates Plenty, Reactoonz, Reel Heist, Rise of Olympus, Sweet Bonanza, Sakura Fortune, Scrooge, Secret of the Stones, Sinbad, Snow Wild and the 7 Features, Super Fast Hot Hot, Tesla, The Golden Owl of Athena, The Wiz, Tiger's Glory, Turn Your Fortune, Twin Spin, Valley of The Gods, 1429 Uncharted Seas, Vegas Diamonds, Victorious, Victorious MAX, Vikings, Wild Swarm, Zombies, Razor Shark, The Dog House, Sweet Bonanza Xmas, Rich Wilde and the Tome of Madness, Danger High Voltage, Wild Frames, The Dog House Megaways, Dark Joker Rizes, Reactoonz 2, Le Kaffee Bar, Beautiful Bones, Cherrypop, Deadwood, Jokerizer, San Quentin, Book of 99, Jammin Jars 2, Tombstone RIP, Mystery Joker 6000, Moon Princess 100. In case of any violation of this provision, the bonus and all wins generated from it will be forfeited.


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Dani9090

Payout cancelled because of 1 slot

7th Jul. 2022, at 01:28 pm CEST#5
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Yes was probably Lehrgeld never play again with any bonus

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Donnie
Elite

Payout cancelled because of 1 slot

7th Jul. 2022, at 02:41 pm CEST#6
1 Like

Liked this post: Avatar von Paddington Paddington
Dani9090 wrote on 07.07.2022 at 13:28 clock: Yes was probably Lehrgeld never again play with any bonus

You just have to abide by the conditions, they are but at the Gammix stalls clearly to see.me has not happened something like that but can they put your credit just like that to zero or you get your deposited credit back?

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Anonym

Payout cancelled because of 1 slot

7th Jul. 2022, at 02:50 pm CEST#7
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Has also happened to me, have booked it as a lesson.
Too bad for you, but next time you look sure before in the bonus conditions ^^

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oneTapMonster
Rookie

Payout cancelled because of 1 slot

7th Jul. 2022, at 03:02 pm CEST#8
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I also fell on my face with Locowin. Free spins in Razor Shark...
Played on after the free spins Razor ended, put a lot into the payout and it all went away.... Razor Shark is one of the banned slots
Only my 20€ Deposit they credited me again.

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Thenoobytuby
Rookie

Payout cancelled because of 1 slot

7th Jul. 2022, at 03:39 pm CEST#9
2 Likes

Liked this post: Anonym, Avatar von TWiSTeD TWiSTeD
Gammix booth + bonus never goes well. Ask me really how much coal they have already bagged by the fact that they profit from luck others

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gamble1
Icon

Payout cancelled because of 1 slot

7th Jul. 2022, at 03:48 pm CEST#10
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DasAtom wrote on 07/07/2022 at 13:00
So if it is wager free there are actually no conditions. If not, you have no chance at all unfortunately. Says in the Bonus terms which games are forbidden and unfortunately you violated that 😏

No turnover conditions cancel out the other conditions in any case a bonus remains a bonus regardless of whether this is to be implemented or not

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