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Bonus & offers: Neteller+Casino Cruise

Topic created on 28th Jun. 2019 | Page: 1 of 1 | Answers: 3 | Views: 1,615
ka3ttt
Rookie

Neteller+Casino Cruise

28th Jun. 2019, at 10:29 pm CEST#1
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Problem with Neteller and Casino Cruise

On 13.06.2019 I had a debit on my Neteller account from Casino Cruise, 20.00 € - is not the world. I probably would not have noticed, but I was on the road all day at work and that could not be. Looked into the account at Casino Cruise, contacted support - nothing. Then reported to Neteller and at the same time contacted Casino Cruise again. The financial department of Casino Cruise has confirmed what I can see for myself. No transactions. That was the end of the matter for them. Neteller has immediately blocked the account, is also in order so. Then there was constant mail contact, German-speaking employees are well in demand Then at Casino Cruise again asked if there was not some internal error. Wording of the mail: You have deposited 10 € and paid out 300, they see no reason for a complaint, I had only asked to check for internal errors
Last state of affairs. I am very patient and with Neteller it works quite well and they make an effort, it will probably come down to a new account, from Casino Cruise I am disappointed, nothing happens. I no longer believe in a foreign access, I'm guessing more on internal error of Casino Cruise. But, you do not know.


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ka3ttt
Rookie

Neteller+Casino Cruise

13th Aug. 2019, at 09:41 pm CEST#2
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So after everything relatively fell into place in June.CasinoCruise didn't have any bucks to question anything. I had a bunch of work to get my Neteller Konzo free. Now another debit AM 11:08:2019; my account has been restricted/blocked at Casino Cruise since the end of June. I can't have deposited anything there. Chat plays dead and stupid as always. And just now Casino cruise has transferred 70.11 euro, to an account that they actually do not know. Would be nice if someone could help

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illmnzi
Rookie

Neteller+Casino Cruise

13th Aug. 2019, at 09:54 pm CEST#3
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The casino will have had contact with neteller. Is the amount from your point of view conclusive? Possibly with Neteller fees?

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ka3ttt
Rookie

Neteller+Casino Cruise

13th Aug. 2019, at 10:15 pm CEST#4
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The casino had no contact with Neteller and yes I can prove everything.


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