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Bonus & offers: mybet does not pay out win due to hidden bonus condition

Topic created on 23rd Mar. 2018 | Page: 1 of 1 | Answers: 5 | Views: 2,034
Peddah3003

mybet does not pay out win due to hidden bonus condition

23rd Mar. 2018, at 01:08 pm CET#1
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Hello... I have the following problem.

I have made a small win at mybet through sports betting and felt like gambling a bit.... At mybet you can then convert money into chips and then play with it on slots to turn it back into money later. So far so good...
I then converted 100 euros into chips and got, without wanting it or having clicked anywhere, 200 euros bonus. Since I wanted to play I also took the bonus. I then won in the course of the evening and it was at any time to see what the status of the bonus is or whether the amount is payable or not. I then wanted to withdraw 3,600 euros, verified and waited. After my Verification was through, I suddenly had only the amount in the account with which I started to play.
Upon request, I was told that 3,240 euros were confiscated because I had violated the bonus rules, which state that during the bonus period you can only spin with a maximum of 5 euros. I must confess that I have not read through these exactly, because everything else was presented very transparently and I have never heard of such a condition
It is also totally pointless that you can spin higher than 5 euros when you are in the bonus phase, because dan automatically the win is there. This can only serve to lure the ignorant player into a trap...

I have of course tried to find with mybet eien regulation, but they only point to their bonus terms....

i hope someone can give me some advice or do I have no chance at all?

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Anonym

mybet does not pay out win due to hidden bonus condition

23rd Mar. 2018, at 01:16 pm CET#2
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Hello Peddah First of all welcome here.

Yes this 5 € rule exists almost at every casino now and this has already cost many ignorant players the win.

If this 5 € rule in the Bonusbedinungen is fixed, which I assume at mybet, you have unfortunately no chance to fight against it.

That's really annoying with such a high sum!!!

Please pay attention in the future, if you ever play with bonus, absolutely to read through BEFORE exactly the bonus conditions.

I am sorry to be able to write you nothing else.

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Stromberg
Legend

mybet does not pay out win due to hidden bonus condition

23rd Mar. 2018, at 01:16 pm CET#3
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Since you knowingly accepted the bonus,
it looks bad.
This Max Bet Rule have many casinos, and unfortunately you have violated it.that makes little sense does not matter.
Are if then depend on the goodwill of the casino.

So that's how I see it, there are a bunch of cases of the same kind here in the forum, so I take the assessment....

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Anonym

mybet does not pay out win due to hidden bonus condition

23rd Mar. 2018, at 01:26 pm CET#4
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Stromberg and Ronny have already said it right. This 5 Euro Maxbet rule has just about every casino nowadays. Unfortunately, you will not get the money. I am sorry for you. In the future, rather never play with the bonus but always with your Normalem credit. So this can no longer happen

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Peddah3003

mybet does not pay out win due to hidden bonus condition

23rd Mar. 2018, at 01:31 pm CET#5
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Hello... I wanted to play without bonus, because already the 35 times turn is a mega hurdle... I would have then probably had to let the amount back... ok, now I know...

Thanks anyway for the quick answers....

This post has been translated automatically

P****1

mybet does not pay out win due to hidden bonus condition

23rd Mar. 2018, at 02:16 pm CET#6
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I am really sorry for you and for the money

Hope in the future you quickly win something like that again and then may pay it out without bonus

This post has been translated automatically

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