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Bonus & offers: LVbet Casino does not pay out

Topic created on 30th Jul. 2021 | Page: 1 of 3 | Answers: 21 | Views: 4,078
Muhabbetci
Visitor

LVbet Casino does not pay out

30th Jul. 2021, at 04:25 pm CEST#1
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I have claimed a bonus at https://lvbet.com casino, after several deposits
Then I won and fulfilled the bonus conditions, i.e. 5250 euros
In the end, 1000 euros remained and I wanted to withdraw 700 euros
I sent an e-mail and asked how I should and must verify myself, it came as an answer that I should wait 2 - 5 days for the payout.
Today the surprise, now it says I violated the bonus rules and therefore the 700 euros were deleted

I talked to them in the chat, told them that I do not play only since yesterday and I know about casinos. Therefore, I have not used more than 5 euros. But the opinion of those was, quote "There were 136 bets over 5 €, it also counts the game in game function and mini games, I'm sorry." (Where I did not understand what mini games and games in games should be)
Then further "You can check it yourself under game history." but you can't check this yourself. It says how much you have bet but not with how much you have turned the slots individually

So this is really the very last! I advise everyone against this casino, I have already played in many casinos and also won times but this casino shoots the bird nu really

I have now sent them an e-mail and requested a listing
Maybe you can help me, what can I do? Maybe write to the supervisory authority?
How were your experiences with this casino and bonus offers?


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Muhabbetci
Visitor

LVbet Casino does not pay out

30th Jul. 2021, at 04:29 pm CEST#2
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https://ibb.co/HCRN296

https://ibb.co/WBCqmhr

Here still pictures that the bonus conditions were fulfilled

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garfield68
Elite

LVbet Casino does not pay out

30th Jul. 2021, at 04:56 pm CEST#3
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have you possibly used the Risk ladder or bought games somewhere?

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Muhabbetci
Visitor

LVbet Casino does not pay out

30th Jul. 2021, at 05:02 pm CEST#4
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garfield68 wrote on 07/30/2021 at 16:56: did you possibly use the Risk ladder or buy games somewhere?

Nope
No games bought, I'm sure that I have not used more than 5 euros
After the bonus conditions have been met, then I have certainly used more than 5 euros but not before

I am very disappointed, happens to me for the first time, in no other casino has ever happened to me.

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garfield68
Elite

LVbet Casino does not pay out

30th Jul. 2021, at 05:12 pm CEST#5
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and the Risk ladder or doubling you have also not used? with something like this 1x is already enough . or have you possibly already played higher than 5€ when the bonos was not yet fully implemented?

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Muhabbetci
Visitor

LVbet Casino does not pay out

30th Jul. 2021, at 05:21 pm CEST#6
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garfield68 wrote on 30.07.2021 at 17:12: and the Risk ladder or doubling you have also not used? with something like this is already 1x . or have you possibly already played higher than 5€ when the bonos was not yet fully implemented?

No guaranteed not, they write now by e-mail

"We have checked your account at LV BET again. You have played a total of 136 times with Overbets (over 5 euros) . You have violated our terms and conditions. Your wins have been confiscated. Our decision is final

20. m. For casino Bonuses, the maximum wagering amount allowed is 5 EUR (including additional gamble and/or mini-game wagers) or equivalent in other currency (5 GBP, 5 USD, 25 PLN) until the Wagering requirements are met in full. Bets with higher stakes will not be accepted until the wagering requirements are fully met. Should LV BET believe that irregular gaming actions have occurred, LV BET reserves the right to withhold payout requests and/or confiscate all wins."


 Let's say I missed once or twice, but 136 times?
I deliberately made sure I didn't get over the 5 euros. It is a mystery to me
I asked them to send me a list, but they don't do that. I would like to see where I have transacted when what

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Falko
Icon

LVbet Casino does not pay out

30th Jul. 2021, at 05:45 pm CEST#7
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Liked this post: Avatar von TranceBabe TranceBabe
If you were to spin Book of Dead worth 3 euros on 5 lines, then that would also be a violation. The maximum bet per line can only be 50 cents. So if you play a slot on only 1 line you are allowed to spin on a maximum of 50 cents. For spins on 5 euros, the number of active lines must be at least 10.

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Muhabbetci
Visitor

LVbet Casino does not pay out

30th Jul. 2021, at 05:48 pm CEST#8
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Falko wrote on 30.07.2021 at 17:45: If you would spin Book of Dead worth 3 euros on 5 lines, that would also be a violation. The maximum bet per line can only be 50 cents. So playing a slot on only 1 line you are allowed to spin to a maximum of 50 cents. For spins on 5 euros, the number of active lines must be at least 10.

I know and you can see that below what the total bet is
So if I turn with 1 euro per Liene and that with 10 lines, then it shows logically also 10 euro bet
I am sure that I have not played more than 5 euros bet. The anscheinen also, otherwise the yes would show where I should have made it

They only need to show that I have turned, for example, at slot x with 6 euros, while the bonus conditions were not yet completed

Really, something like this happens to me for the first time

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Sarkasto
Expert

LVbet Casino does not pay out

30th Jul. 2021, at 05:54 pm CEST#9
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Liked this post: Avatar von TranceBabe TranceBabe
Muhabbetci wrote on 07/30/2021 at 17:48

I know and you can see that at the bottom what the total bet is
So if I spin with 1 euro per line and that with 10 lines, then it shows logically also 10 euro bet
I am sure that I have not played more than 5 euros bet. The anscheinen also, otherwise the yes would show where I should have made it

They only need to show that I have spun, for example, at slot x with 6 euros, while the bonus conditions were not yet completed

Really, something like this happens to me for the first time

what Falko means is that it is also not allowed to play with more than 50 cents per line. That is, for slots with only 5 lines, you can even bet only 2.50€...

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Muhabbetci
Visitor

LVbet Casino does not pay out

30th Jul. 2021, at 05:59 pm CEST#10
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Sarkasto wrote on 30.07.2021 at 17:54
what Falko means is that it is also not allowed to play with more than 50 cents per line. Say on slots with only 5 lines you are even allowed to bet only 2,50€...

I understand already, was also just an example with the 10 euros bet

Why with 5 lines with 2.50? Per bet you can only bet 0.50 per line? With 10 lines 5 euros would then already too much?

So that would be so new to me. But even then it would be yes with me not 136 times violated but several hundred times. I had to play a total of 5250 euros as a bonus condition, with 5 euros bet, although I have occasionally turned with 4 or 3 euros, it should be more

So honestly, other casinos do not even allow it that you can bet higher. This casino is the very last!

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