A question that Google somehow can't answer properly:
I had an active bonus at Lapalingo (100+100), but it is now fully converted and already converted to real money. (You have to convert manually at Lapalingo) This also worked without further ado. Bonus conditions were:
"The maximum monetary stake for the conversion of casino Bonuses is €5.00 per game round/spin or at €0.50 per bet win line."
I have "unfortunately" the one or other Roulette round with in it the max. Bet of 5 euros per round clearly exceeds... typical beginner's mistake I suppose...:-O
My questions... Will a pending payout of Bonus money already converted to real money now be invalid ?
Are won roulette rounds, which exceed the max Bet, in principle not counted towards the bonus turnover ?
Thanks for your answers
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S****o
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Lapalingo Bonus (5Euro max Bet)
12th Feb. 2018, at 11:14 am CET#1
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PastaMista wrote on 02/12/2018 at 09:49: A question that Google somehow can't answer properly for me either:
I had an active bonus at Lapalingo (100+100), but it is now fully converted and already converted to real money. (Must one convert at Lapalingo yes manually) That also worked without further ado. Bonus conditions were:
"The maximum monetary stake for the conversion of casino Bonuses is €5.00 per game round/spin or at €0.50 per bet win line."
I have "unfortunately" the one or other Roulette round with in it the max. Bet of 5 euros per round clearly exceeds... typical beginner's mistake I suppose...:-O
My questions... Will a pending payout of Bonus money already converted to real money now be invalid ?
Are won roulette rounds, which exceed the max Bet, in principle not counted towards the bonus turnover ?
Thanks for your answers
Hello PastaMista,
thank you very much for your question.
We are very sorry to read that after you had already wagered the bonus manually. The bets that were too high are invalid and the wins from them cannot be paid out.
For a better understanding I would like to show you here again an excerpt from our terms and conditions:
"Bonuses may be placed on the player account from time to time as part of promotional or marketing campaigns. The maximum stake for converting bonus funds is €5.00 per game round/spin or €0.50 per bet/win line. In case of violation of this rule, Rabbit Entertainment reserves the right to void all bonuses, wagers and wins obtained through or by means of this rule violation. Bonuses may have maximum withdrawal limits. If a bonus is linked to a Deposit, all wins will be credited to the non-withdrawable real money balance. In case of early withdrawal (bonus has not been wagered yet), the bonus amount and all wins will be declared void. Unless otherwise stated, bonuses are valid for 30 (thirty) days. Rabbit Entertainment may cancel bonuses that are no longer valid, in which case the bonus amount and all winnings resulting from it will be declared invalid and cancelled. More information about bonus promotions will be published on the website. Bonuses can generally only be cashed out if the corresponding bonus conditions have been fulfilled."
So, if you have already submitted a withdrawal request, it will probably be cancelled. However, you will be informed about the cancellation in more detail by the members of our team that deals with these withdrawal requests.
Thank you again for your request. And we hope it will work better next time.
Best regards,
Sarah from the lapalingo.com team
From what I've read here, the win will probably be confiscated for violating the bonus terms.
But you will probably only know exactly when you try to cash out.
Here is also a rep from Lapalingo active, maybe she can help you.
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Anonym
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Lapalingo Bonus (5Euro max Bet)
12th Feb. 2018, at 11:43 am CET#3
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Your money is gone and that is exactly the plan on the part of Lapalingo thanks to the 5EuroMaxBet regulation. Make thick advertising and new players who have no idea so refuse the payout, otherwise Lapalingo would have a lock or a warning in it. Is just a rancid casino from which you do not need to expect anything anyway. Your money will probably get some ugly Streamer in addition to a 500% bonus WITHOUT Maxbet scheme to recruit more players like you then do the same.
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Anonym
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Lapalingo Bonus (5Euro max Bet)
12th Feb. 2018, at 12:05 pm CET#4
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And daily greets the groundhog.
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Anonym
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Lapalingo Bonus (5Euro max Bet)
12th Feb. 2018, at 01:04 pm CET#5
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Danielowitch wrote on 12.02.2018 at 11:43: Your money is gone and that is exactly the plan on the part of Lapalingo thanks to the 5EuroMaxBet regulation. Make thick advertising and new players who have no idea so refuse to pay out, otherwise Lapalingo would have a lock or a warning in it. Is just a rancid casino from which you do not need to expect anything anyway. Your money will probably get some ugly Streamer in addition to a 500% bonus WITHOUT Maxbet scheme to recruit more players like you then do the same.
Exactly that p**ses me off so much in the meantime. The streamers gamble with sums far away from the 5 € rule. Those who are not familiar with it, see the...and poof, the trap snaps shut. A solid casino would install a pop-up window so that the player is warned of this. All casinos that work with such practices, see from me NO cent more. I would like to see these casinos disappear from the market. You can of the 5 € rules what you want to hold, it does not affect me because I never play with such turnovers, but a casino which at least warns the player that he is doing something wrong, I vow to me. Lapalingo was once one of my favorite casinos...I will adjust my rating here and as said, do not Deposit a cent more. I feel sorry for all the infinleich, which may have once in your life luck, rejoice over the fat win and then go out empty...
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Anonym
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Lapalingo Bonus (5Euro max Bet)
12th Feb. 2018, at 01:09 pm CET#6
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Ronny1982 wrote on 12.02.2018 at 13:04
Danielowitch wrote on 12.02.2018 at 11:43: Your money is gone and that is exactly the plan on the part of Lapalingo thanks to the 5EuroMaxBet regulation. Make thick advertising and new players who have no idea so refuse to pay out, otherwise Lapalingo would have a lock or a warning in it. Is just a rancid casino from which you do not need to expect anything anyway. Your money will probably get some ugly Streamer in addition to a 500% bonus WITHOUT Maxbet scheme to recruit more players like you then do the same.
Exactly that p**ses me off so much in the meantime. The streamers gamble with sums far away from the 5 € rule. Those who are not familiar with it, see the...and poof, the trap snaps shut. A solid casino would install a pop-up window so that the player is warned of this. All casinos that work with such practices, see from me NO cent more. I would like to see these casinos disappear from the market. You can of the 5 € rules what you want to hold, it does not affect me because I never play with such turnovers, but a casino which at least warns the player that he is doing something wrong, I vow to me. Lapalingo was once one of my favorite casinos...I will adjust my rating here and as said, do not Deposit a cent more. I feel sorry for all those who may be lucky once in your life, are happy about the fat win and then go out empty...
I can only sign. Again and again the same stories, unfortunately always too late. It makes me want to puke.
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Anonym
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Lapalingo Bonus (5Euro max Bet)
12th Feb. 2018, at 04:10 pm CET#8
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hmm I find one would have to decide in such cases always individually.... so if he has of course not only 1x-2 in Roulette so much I can understand that they cancel it... because he has so to speak not knowing or maybeciht also knowingly the wagersystem shit ^^
Thanks for all the replies... well what can I say, I'm already extremely p**sed off and disappointed Why don't they limit the bonus to slots then ? I understand and respect types of regulation but this goes too much in the direction of deliberately ripping off customers. I will also share my experience to warn others about this system. Sure... at the end you can say, I should have informed me better. Nevertheless... everything has its 2 sides and everything still has its positive. In the future, I will no longer throw money into the throat of a casino.
You above me, continue good luck and thanks again for all the info and answers
So Lapalingo, to my knowledge, has a popup system now that points out the €5 maxbetrule. At least that's what I was told. It would be desirable, of course, if such bets are made impossible by the system as at Videoslots or SlotsMillion Casino.
@locke2kk at some casinos is decided individually. For example, I myself have accidentally violated the Maxbet rule with a bonus at Casumo. I had fought my way up to over 1,500€ with a no Deposit bonus (get 100€ loyalty vouchers) there. Of course I then played all the time on 5€. When I switched to Lucky Lady's Charm 6, I once accidentally spun with 6€. With 6€ because Lucky Lady 6 does not have the 5€ level, but 6€
I immediately wrote to the support and before I continue playing and get upset afterwards, asked if there are problems. Because then I would rather have waived instant on the 1,500€. A disaster would have been for me if I just then a win beyond good and evil (from 25,000€) would have achieved and could not pay out. I was able to play my way up to just over 3,000€ and have 2,500€ to pay out.
The support at Casumo assured me that they only apply this €5 rule when excessively violated. Therefore, there has probably never been a complaint on GambleJoe about Casumo because of the €5 rule, even though there is no pop-up there. Some casinos interpret this rule strictly and some do not. However, I think that Casumo would have referred to the rule for a certain amount of winnings.
In any case, the fact is that almost every online casino nowadays has this rule. As long as you only have to convert the bonus and play with the money of the casino, this is also legitimate. Unfortunately, the casinos never explain what sense this rule has. Because actually it does not matter whether you play with 5€ or with 100€ per spin. If you give the players no limits and the turn on 100€, then the Risk is actually greater that the players gamble away their wins again, with which it is not understandable for me and many other players. I would certainly have lost everything at Casumo if I had been allowed to place bets larger than 5€
Lapalingo Bonus (5Euro max Bet)
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I had an active bonus at Lapalingo (100+100), but it is now fully converted and already converted to real money. (You have to convert manually at Lapalingo) This also worked without further ado. Bonus conditions were:
"The maximum monetary stake for the conversion of casino Bonuses is €5.00 per game round/spin or at €0.50 per bet win line."
I have "unfortunately" the one or other Roulette round with in it the max. Bet of 5 euros per round clearly exceeds... typical beginner's mistake I suppose...:-O
My questions... Will a pending payout of Bonus money already converted to real money now be invalid ?
Are won roulette rounds, which exceed the max Bet, in principle not counted towards the bonus turnover ?
Thanks for your answers
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Lapalingo Bonus (5Euro max Bet)
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Hello PastaMista,
thank you very much for your question.
We are very sorry to read that after you had already wagered the bonus manually. The bets that were too high are invalid and the wins from them cannot be paid out.
For a better understanding I would like to show you here again an excerpt from our terms and conditions:
"Bonuses may be placed on the player account from time to time as part of promotional or marketing campaigns. The maximum stake for converting bonus funds is €5.00 per game round/spin or €0.50 per bet/win line. In case of violation of this rule, Rabbit Entertainment reserves the right to void all bonuses, wagers and wins obtained through or by means of this rule violation. Bonuses may have maximum withdrawal limits. If a bonus is linked to a Deposit, all wins will be credited to the non-withdrawable real money balance. In case of early withdrawal (bonus has not been wagered yet), the bonus amount and all wins will be declared void. Unless otherwise stated, bonuses are valid for 30 (thirty) days. Rabbit Entertainment may cancel bonuses that are no longer valid, in which case the bonus amount and all winnings resulting from it will be declared invalid and cancelled. More information about bonus promotions will be published on the website. Bonuses can generally only be cashed out if the corresponding bonus conditions have been fulfilled."
So, if you have already submitted a withdrawal request, it will probably be cancelled. However, you will be informed about the cancellation in more detail by the members of our team that deals with these withdrawal requests.
Thank you again for your request. And we hope it will work better next time.
Best regards,
Sarah from the lapalingo.com team
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Lapalingo Bonus (5Euro max Bet)
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But you will probably only know exactly when you try to cash out.
Here is also a rep from Lapalingo active, maybe she can help you.
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Lapalingo Bonus (5Euro max Bet)
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Exactly that p**ses me off so much in the meantime. The streamers gamble with sums far away from the 5 € rule. Those who are not familiar with it, see the...and poof, the trap snaps shut. A solid casino would install a pop-up window so that the player is warned of this. All casinos that work with such practices, see from me NO cent more. I would like to see these casinos disappear from the market. You can of the 5 € rules what you want to hold, it does not affect me because I never play with such turnovers, but a casino which at least warns the player that he is doing something wrong, I vow to me. Lapalingo was once one of my favorite casinos...I will adjust my rating here and as said, do not Deposit a cent more. I feel sorry for all the infinleich, which may have once in your life luck, rejoice over the fat win and then go out empty...
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Lapalingo Bonus (5Euro max Bet)
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I can only sign. Again and again the same stories, unfortunately always too late. It makes me want to puke.
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Lapalingo Bonus (5Euro max Bet)
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Lapalingo Bonus (5Euro max Bet)
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You above me, continue good luck and thanks again for all the info and answers
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Lapalingo Bonus (5Euro max Bet)
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@locke2kk at some casinos is decided individually. For example, I myself have accidentally violated the Maxbet rule with a bonus at Casumo. I had fought my way up to over 1,500€ with a no Deposit bonus (get 100€ loyalty vouchers) there. Of course I then played all the time on 5€. When I switched to Lucky Lady's Charm 6, I once accidentally spun with 6€. With 6€ because Lucky Lady 6 does not have the 5€ level, but 6€
I immediately wrote to the support and before I continue playing and get upset afterwards, asked if there are problems. Because then I would rather have waived instant on the 1,500€. A disaster would have been for me if I just then a win beyond good and evil (from 25,000€) would have achieved and could not pay out. I was able to play my way up to just over 3,000€ and have 2,500€ to pay out.
The support at Casumo assured me that they only apply this €5 rule when excessively violated. Therefore, there has probably never been a complaint on GambleJoe about Casumo because of the €5 rule, even though there is no pop-up there. Some casinos interpret this rule strictly and some do not. However, I think that Casumo would have referred to the rule for a certain amount of winnings.
In any case, the fact is that almost every online casino nowadays has this rule. As long as you only have to convert the bonus and play with the money of the casino, this is also legitimate. Unfortunately, the casinos never explain what sense this rule has. Because actually it does not matter whether you play with 5€ or with 100€ per spin. If you give the players no limits and the turn on 100€, then the Risk is actually greater that the players gamble away their wins again, with which it is not understandable for me and many other players. I would certainly have lost everything at Casumo if I had been allowed to place bets larger than 5€
This post has been translated automatically