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Bonus & offers: JOKERSTAR CASINO ( Deposit with Free Spins Bonus)

Topic created on 03rd Feb. 2023 | Page: 1 of 2 | Answers: 22 | Views: 2,799
Ronboth
Visitor

JOKERSTAR CASINO ( Deposit with Free Spins Bonus)

3rd Feb. 2023, at 08:52 pm CET#1
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Hello so watch out I have deposited in Jokerstar CASINO 20 euros and used a free spins bonus of 10 free spins at books and Bulls! Now I play so and win 100 euros, I wanted to pay out there stands there at once payable amount 0.02 cents ?I thought briefly and wrote to the chat and asked why I could not withdraw my 100 euros ? The answers because I have used dien bonus ? But these are free spins I have not used a Deposit bonus where I am credited percentages of the deposit amount ? I did not understand it until now not if I had bsp.50 percent would get so with 20 euros then another 10 euros on top then I understand that I have to convert this amount before I can pay out! but with free spins I for deposits. Bekomme I had never and d as I said until now not understood I would first have to play the free games convert the win from the free games and then I could pay out! But I had only played with my 20 euros had not yet used the free spins !!!!!vielleicht can someone enlighten me????

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Anonym

JOKERSTAR CASINO ( Deposit with Free Spins Bonus)

3rd Feb. 2023, at 10:20 pm CET#2
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Check out their Bonus terms and conditions; it's not uncommon that you have to play the free spins and wager the win before cashing out.

As a rule, you can delete the free spins unused and then withdraw.

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Nick1895
Expert

JOKERSTAR CASINO ( Deposit with Free Spins Bonus)

4th Feb. 2023, at 11:04 am CET#3
1 Like

Liked this post: Avatar von Fusel Fusel
I can also only warn against JokerStar.
Was also recently an offer pay 100 euros and get 50 FS a 1 euro.
However, the Deposit of 100 euros were directly evaluated as a bonus, although the 50 FS have not even been touched.
There is nowhere else, in itself an absolute impudence.

If one had now discarded the 50 FS for example - deleted, the deposit over 100 euros (also bonus in the case) would also have been deleted!

Since GJ should please talk to the responsible manager. For me, the store is in any case down through.

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Nick1895
Expert

JOKERSTAR CASINO ( Deposit with Free Spins Bonus)

4th Feb. 2023, at 11:04 am CET#4
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Antiheld1335 wrote on 03.02.2023 at 22:20: Check out their Bonus terms and conditions; it's not uncommon that you have to play the free spins first and wager the win before cashing out.

Usually you can delete the free spins unused and then pay out.

No, you can't do that there!

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roccoammo11
Expert

JOKERSTAR CASINO ( Deposit with Free Spins Bonus)

4th Feb. 2023, at 11:25 am CET#5
1 Like

Liked this post: Anonym
well then hope for deadspins and then never use bonus from joketstar casino again

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julia_jokerstar
Rookie

JOKERSTAR CASINO ( Deposit with Free Spins Bonus)

6th Feb. 2023, at 09:03 am CET#6
0 Likes

Nobody has liked this post so far
Ronboth wrote on 03.02.2023 at 20:52 clock: Hello so watch out I have deposited in Jokerstar CASINO 20 euros and used a free spins bonus of 10 free spins at books and Bulls ! Now I play so and win 100 euros, I wanted to pay out because there is suddenly payable amount 0.02 cents ?I thought briefly and wrote to the chat and asked why I could not withdraw my 100 euros ? The answers because I have used dien bonus ? But these are free spins I have not used a Deposit bonus where I am credited percentages of the deposit amount ? I did not understand it until now not if I had bsp.50 percent would get so with 20 euros then another 10 euros on top then I understand that I have to convert this amount before I can pay out! but with free spins I for deposits. Bekomme I had never and d as I said until now not understood I would first have to play the free games convert the win from the free games and then I could pay out! But I had only played with my 20 euros had not yet used the free spins !!!!!vielleicht someone can enlighten me???

Hello Ronboth,

if I have understood your request correctly, you have used the free spins bonus, but have not yet played the free spins and wonder why you can not pay out your previous win. This is because your previous wins are bonus-linked, even if you haven't played the free spins yet - because only after you have played the free spins, the conversion amount is fixed.

Please have a look at the Jokerstar bonus and participation conditions: https://jokerstar.de/de/bonus-teilnahmebedingungen . Under point 1.8 everything is described in detail. I hope I was able to help you! If you have any further questions, please do not hesitate to contact our customer service.

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gamble1
Icon

JOKERSTAR CASINO ( Deposit with Free Spins Bonus)

6th Feb. 2023, at 09:47 am CET#7
2 Likes

Liked this post: Avatar von Max_Bet Max_Bet, Avatar von roccoammo11 roccoammo11
julia_jokerstar wrote on 02/06/2023 at 09:03:
Hi Ronboth,

if I understand your request correctly, you have used the free spins bonus but have not played the free spins yet and are wondering why you can't cash out your previous wins. This is because your previous wins are bonus-linked, even if you have not yet played the free spins - because only after you have played the free spins, the conversion amount is fixed.

Please have a look at the Jokerstar bonus and participation conditions: https://jokerstar.de/de/bonus-teilnahmebedingungen . Under point 1.8 everything is described in detail. I hope I was able to help you! If you have any further questions, please do not hesitate to contact our customer service.

You can of course design your offers as you like but such a procedure has been in all the years online casino nowhere, not even at bad casinos

You should really if necessary discuss again in the team whether this is really goal-leading for you because I suspect for the majority such an offer is not very appealing

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Stromberg
Legend

JOKERSTAR CASINO ( Deposit with Free Spins Bonus)

6th Feb. 2023, at 10:25 am CET#8
2 Likes

Liked this post: Avatar von Max_Bet Max_Bet, Avatar von roccoammo11 roccoammo11
These are catastrophic bonus conditions 😳

Slotsmagie has that too, that you have to play the freespins before withdrawal. But there still remains the real money real money ... There you can then in principle the win of the freespins verdaddeln up to his real money, cancel the bonus then and pay out the real money....

Should it be at Jokerstar really so that you have no chance to cancel the free spins bonus without losing his real money incl. Wins, that is very bad... Apart from the fact that this is somehow mMn not the sense of a free spins bonus, you really never know in advance what awaits you at turnover conditions for the deposit...

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B****3

JOKERSTAR CASINO ( Deposit with Free Spins Bonus)

6th Feb. 2023, at 10:51 am CET#9
1 Like

Liked this post: Avatar von roccoammo11 roccoammo11
Dear Julia Joker.

Free spins are called free spins so you can play them freely!

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roccoammo11
Expert

JOKERSTAR CASINO ( Deposit with Free Spins Bonus)

6th Feb. 2023, at 11:49 am CET#10
2 Likes

Liked this post: Avatar von gamble1 gamble1, Avatar von Max_Bet Max_Bet
and all think the new licensed casinos are unattractive because of 1 € max bet & 1000 € limit per month xD they should make a course at gj before they open a store there are all upset about StarGames although it is still the best there despite the rules
the read the criticism at least through and change thereupon also times what but Jokerstar z.b.is convinced that they do everything right & that's why it remains so..alone already the offers..25€ Deposit for 10fs on min bet..who do you attract with it?then rather offer no promos at all..so you scare off even players who never use Bonuses!!!!
novoline was at least so smart to have a really cool advent calendar..every day fs on good bet..so you make advertising!!!!

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Nick1895
Expert

JOKERSTAR CASINO ( Deposit with Free Spins Bonus)

6th Feb. 2023, at 11:53 am CET#11
1 Like

Liked this post: Avatar von roccoammo11 roccoammo11
julia_jokerstar wrote on 02/06/2023 at 09:03:
Hi Ronboth,

if I understand your request correctly, you have used the free spins bonus but have not played the free spins yet and are wondering why you can't cash out your previous wins. This is because your previous wins are bonus-linked, even if you have not yet played the free spins - because only after you have played the free spins, the conversion amount is fixed.

Please have a look at the Jokerstar bonus and participation conditions: https://jokerstar.de/de/bonus-teilnahmebedingungen . Under point 1.8 everything is described in detail. I hope I was able to help you! If you have any further questions, please do not hesitate to contact our customer service.

No offense, but your terms are the absolute fool.

If you Deposit 100 Euro, get spins, but don't even touch them and then the deposit is directly counted as a bonus, these are worse terms than anywhere else.
Even if you want to delete the spins, the deposit is then also gone, because bonus bound. So you can f**k with your customers.
And something like that is called licensed haha. Basically, a player is even more f**ked than partly before.

Vorallem still offers like get 10 spins if you deposit 25 euros. Have you actually before rudimentarily engaged with the matter?

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Max_Bet
Expert

JOKERSTAR CASINO ( Deposit with Free Spins Bonus)

6th Feb. 2023, at 12:06 pm CET#12
1 Like

Liked this post: Avatar von roccoammo11 roccoammo11

roccoammo11 wrote on 06.02.2023 at 11:49 am: and all think the new licensed casinos are unattractive because of 1€ max bet & 1000€ limit per month xD they should do a tutorial at gj before they open a store because everyone is upset about StarGames although it is still the best there despite the rules
the read the criticism at least through and change on it also times what but Jokerstar z.b.is convinced that they do everything right & that's why it remains so..alone the offers..25€ Deposit for 10fs on min bet..who do you attract with it?then rather offer no promos at all..so you scare off even players who never use Bonuses!!!!
novoline was at least so smart to have a really cool advent calendar..every day fs on good bet..so you make advertising!!!!

Not only Jokerstar. Also the offer and implementation at BingBong and JackpotPiraten are so underground bad, but think they are the coolest on the market 🤣

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gamble1
Icon

JOKERSTAR CASINO ( Deposit with Free Spins Bonus)

6th Feb. 2023, at 12:14 pm CET#13
1 Like

Liked this post: Avatar von roccoammo11 roccoammo11
I think the main problem with Joker is that they simply don't know the OC market and therefore don't know how to make good offers, which is not bad for a company that only operates stationary arcades, but they should leave room for improvement and listen to their customers

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Nick1895
Expert

JOKERSTAR CASINO ( Deposit with Free Spins Bonus)

6th Feb. 2023, at 12:26 pm CET#14
2 Likes

Liked this post: Avatar von Max_Bet Max_Bet, Avatar von roccoammo11 roccoammo11

gamble1 wrote on 06.02.2023 at 12:14 pm: I think the main problem with Joker is that they simply do not know the OC market and therefore do not know how to make good offers that is not bad for a company where only stationary arcades operates but you should just leave room for improvement and listen to the customers

If one founds a company but has not even begun to deal with the market, good night.

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roccoammo11
Expert

JOKERSTAR CASINO ( Deposit with Free Spins Bonus)

6th Feb. 2023, at 12:52 pm CET#15
1 Like

Liked this post: Avatar von Max_Bet Max_Bet
i still assume that there are also financial reasons for it..even if in the end there are extremely rich people or companies behind it..the more money you have the stingier you get..even someone without experience in Online Casinos would check within a short time what is usually offered for promos on what terms! they are just assumed from the opening there are no alternatives for Germans but we are still very far away if it ever comes to the point that casinos with other licenses are impossible to play for German...
would be something funny if after one or two years the first casino must close again..main thing the first with license & then still for nothing and nothing again..that would be the crowning

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