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Bonus & offers: JellyBean Casino - Hands off!

Topic created on 07th May. 2020 | Page: 1 of 1 | Answers: 8 | Views: 1,323
Paddington
Expert
Hi folks!

In this article I would like to tell you about my experience with JellyBean Casino. The casino belongs to the Curacao casinos, which is why I never really played there anyway, just the lousy selection of games is extremely meager. However, I got an email from the casino that if I answer a survey I get 30 € Bonus money on my account, this has also worked. The Wager (30x50) was very high but I was lucky! The support chat said to me that the maximum cashout (which is unfortunately common in the Curacao casinos) is 10 times my last deposit. Since my first and last Deposit is 200 €, this would be 20x10 = 200 € Cashout. I have also achieved this and requested 200€ for withdrawal! Now I have waited almost 8 days, although the account was verified, until I got an email that the 200€ was canceled, because the maximum cashout is 50€. Immediately I contacted the support and explained to him that with the last support staff still something about 200€ Max. Cashout had told. I had unfortunately made no screenshots of it and in the course can or would not look at the employee. He was not aware of any fault and referred only to the terms and conditions... Na class! Since one creates already times so a high Wager and then happens again soas... As soon as the 50€ are there, I will directly remove my account there! Such sites / casinos do not get a cent from me.

What do you think of the procedure? Have you also been able to collect such similar experiences?

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VolvicZero
Amateur
Curacao, did you expect anything else?

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Huseyin
Experienced
VolvicZero wrote on 05/07/2020 at 12:01 pm: Curacao, did you expect anything else?

so i can't confirm that. i play in a curacao casino have last week 2 payouts bentragt so fast was not even Videoslots

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Paddington
Expert
VolvicZero wrote on 07/05/2020 at 12:01 PM: Curacao, did you expect anything else?

Curacao doesn't have to be bad all the time.... But just these casinos that belong to the Curacao Gaming chain (JellyBean, Casino Superlines, Reeltastic, Royal Spinz etc.) are really f**king disgusting. If they had told me directly 50€ Max Cashout, it would have been no problem. But since you ask extra to avoid exactly such a hassle and then comes back to something like this with rum...

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cbz490
Experienced
Well Maxcash Outs at No-Disposit Bouns is also common at MGA Casinos

I would be happy if I would get 50 € just like that, is okay.


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Paddington
Expert
cbz490 wrote on 07.05.2020 at 12:13 pm: Well Maxcash Outs at No-Disposit Bouns is also commonplace at MGA Casinos

I would be happy if I would get 50 € just like that, it's ok.



Max cashouts are not the problem. But if I'm told the maximum payout is 200€ and I'm happy and create the high wager and then I find out 9 days later that only 50€ are max cashout and the rest of the money was canceled, then I see a problem

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upola
Legend
But the fact is that you should not rely on statements of support staff.
In the normal case, they only tell nonsense...exceptions prove the rule.

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VolvicZero
Amateur
You have to keep in mind that the "support" staff in the chat doesn't even really work for the casino, but for some e-commerce/call center company and are not properly trained and sometimes don't even know the Terms & Conditions themselves

Therefore, it is always useful not to trust them, but to read the terms and conditions beforehand, because in the end the casino will always be right and not the Live Chat employees who work for a pittance of 5€/hour somewhere in Portugal

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cbz490
Experienced
upola wrote on 07.05.2020 at 12:34 pm: But the fact is that you should not rely on statements of support staff.
In the normal case tell the only nonsense...exceptions confirm the rule.


As has already been said, you can never rely on statements from support, unfortunately!

Always read for yourself, but I find 50 € for nothing now not so bad. (Almost sound like one of Lapalingo )

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