Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Bonus & offers: I am new here and need advice please

Topic created on 30th May. 2021 | Page: 1 of 1 | Answers: 5 | Views: 1,589
Muffin1966
Hello,
I have in an online casino in which I like to play more often but rather little win suddenly had a 500 € credit ... of course I was clear I have to implement it often ... did not know at first how often so I started to play "justforfun" But unlike expected I got with 2 € free spins and won well over 7000 € ... wow I thought to myself and looked in my overview and there I saw the 500 € As a bonus and the rest as real money ... I tried of course immediately pay out ... but it said it would not be possible because I have an open bonus ... ok I thought I just keep playing ... and what can I say in 2 days I managed to earn over 14000 € on my account ... suddenly the field bonus was gone and it was all in real money (even titled) there ... I could not believe my luck because I've never really had such a win.. so currently stand 5000€ in payout and 9400€ in real money After countless attempts to reach someone via chat or phone I could then but 2 days ago with an employee on the phone (in English) to explain to me that I would get a maximum of 1000€ payout he he reports ... well of course until now no one has reported Is that legal ? Okay I understand I have played with the money of the casino but I have earned the required points Achja I have not played with unauthorized bets! Lg Would be happy about answer thanks

This post has been translated automatically

Anonym
Hello Muffin1966,

first of all congratulations on your big win.

Before you can expect further help here, please provide more information:

1. which casino are you playing at?
2. have you already completed the Verification process at this casino?
... ..

Everything else will look then!

VG Tomi559

This post has been translated automatically

Falke
Expert
So if you got a no Deposit bonus, then there will be a withdrawal limit as well

This post has been translated automatically

T****i
Really likeable writing. I had to get rid of

This post has been translated automatically

Paddington
Expert
Which casino is it? You forgot the most important thing in your post.

This post has been translated automatically

upola
Legend
The post is from 30.5., I do not think that still an answer comes.

This post has been translated automatically

Hot Topics22nd Nov. 2024 at 06:32 pm CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately