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Help with Bonus At Scatters.com
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i have deposited at Scatters.com 50€ with 25% bonus
Actually, I was of the opinion to have to wager only the bonus (12,50€) 35x, but then in the profile stood 1062,50€ to wager - but did not bother me further, I had not looked closely at the bonus conditions, therefore my own fault.
Problem I have now:
In fact, I have managed the 1062,50€ wager - according to the profile, the wager is 100% fulfilled. But I can not withdraw the bonus balance or convert it to real money. The support is overwhelmed with the question of how I can convert the balance despite fulfilled Wager now / pay out.
I have never won at Scatters with bonus. Can anyone help and say how this works at Scatters?
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Help with Bonus At Scatters.com
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Help with Bonus At Scatters.com
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Thanks, then I guess I ran into a mistake there and have to hope for support
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Help with Bonus At Scatters.com
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First of all, Scatters Casino is one of the weaker MGA casinos, however, you are guaranteed to receive your money unless you have violated any bonusterms.
1.8. when you participate in a promotion, both deposited and bonus funds become "bonus credits". When a bonus is active, the wagering must be completed or the bonus must be zeroed out for a withdrawal to be made. The only exception is if you want to withdraw only the first deposit.
In my opinion, this is a display error or a technical error. You should contact the support again, this Konfrontierst you with screenshots of your Wager, because this was finally completed.
In addition, you can add that if your problem is not solved, you should contact the Official Arbitration Board. (EADR)
Be friendly but stressful!
Another possibility would be to contact the support manager of Scatters here in the forum, maybe he can help you.
Simply contact via the Communicator >HERE <
GZ to the win
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