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Bonus & offers: HANDS OFF JAXX SCAMMER !!!!!

Topic created on 06th Jan. 2019 | Page: 1 of 2 | Answers: 13 | Views: 7,144
Ferhat31
Visitor
What happened to me today is unbelievable wanted 8-9 hours ago to submit a basketball bet, in the amount of 50euro. Have pressed on bet submit came ne error message the bet was not accepted, have then again pressed on bet submit came the same error, right then I have again pressed on bet submit this time came you do not have enough money in your account to verfügüng. Have the page aktualiesiert and I was in shock had only 30 euros of 130 euros have accepted the bills although there is error message came and had 2 times the same bill good that I had not 150 on it otherwise I would have 3 times the same bill so I recommend you fingers away from JAXX! I want to warn you so that it does not happen to you MFG Ferro .

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Anonym
Sounds more like a bug than fraud. Have you contacted support and had the "extra" bets cancelled?

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Ferhat31
Visitor
Unfortunately there is no livechat available in jaxx have contacted them by mail and received ridiculous answers
Hello, Mr. Dari,

thank you very much for your email.

As requested, we have checked your request and found that you have made several bets.

You can also find the basketball bet in your bets with ID number 38.914-012.432.666.

You are welcome to check the bets in your game account at >MY ACCOUNT under > MY BETS.


A combination bet has not yet been settled as there are still open games.

If you have any further questions, please do not hesitate to contact us by phone or e-mail.




Have then replied and again received ridiculous response

Hello, Mr. Dari,

thank you very much for your feedback.

Unfortunately, we cannot understand the difficulties you describe.

All bets are visible in >My account under >My bets.

Already placed bets, double or even triple, cannot be credited again.


If you have any further questions, please do not hesitate to contact us by phone or e-mail.

Best regards,
Markus Kraft
Customer Service
JAXX.com




i do not warn you that it will happen to you. Type somewhere else where you are safe

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Anonym
Okay. That is asi and hostile to customers. Anyone who places the same bet several times within a few seconds with the exact same stake does not do so intentionally in 99.99% of cases. This has happened to me as well. However, the bets were then canceled upon request. Was this a live bet or a prematch?

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Ferhat31
Visitor
It was ne live bet that what upsets me how could the tickets be taken although there clearly stande error in betting ... The money I no longer get that is clear

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Falko
Icon
If you should be right with this basketball bet, then they must credit you the win manually.the money was deducted, you can not sweep under the table. How would the bet have turned out? Report times, if the game on what you have bet is over. Basketball I also like to bet, because here it is a little easier times to have luck, because there is no draw here and the chance is always 50:50

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Anonym
Falko wrote on 06.01.2019 at 16:31: If you should be right with this basketball bet, then they have to manually credit you the win.The money was deducted, you can not sweep under the table. How would the bet have turned out? Report times, if the game on what you have bet is over. Basketball I also like to bet, because here it is a little easier times to have luck, because there is no draw here and the chance is always 50:50.

or tennis also fifty/fifty

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Falko
Icon

robby811 wrote on January 06, 2019 at 4:33 pm
or tennis also fifty/fifty

Right tennis are chances also half and half,but football against what the very most like to bet the chance to win is only 33.33% . I never bet on football again.

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Stromberg
Legend
The fact that there are 3 possible outcomes does not mean that the chance of winning is 33.33% or 50% with 2 outcomes...the probability results from the match pairing and the circumstances etc....

So a bug with error message, where the bet was then placed but I had a few times on different sites

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Ferhat31
Visitor
Have the bet unfortunately lost if I had won it would be no problem I would be happy twice as much ... I win in football much more than in basketball mostly live bets eg a mannschafft is 4-0 ahead at half time I usually bet that the mannschafft what is 4-0 ahead still make at least 2 and also comes almost always

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