Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Bonus & offers: Free spins to the bonus (Page 2)

Topic created on 15th Jan. 2018 | Page: 2 of 2 | Answers: 10 | Views: 4,599
winni4501
Rookie

Free spins to the bonus

17th Jan. 2018, at 01:46 pm CET#11
0 Likes

Nobody has liked this post so far
so email has just arrived:

Dear xxx,

Thank you for contacting Vegas Hero Support with your inquiry.

I understand your frustration regarding this matter.

As explained by my colleagues, the maximum withdrawal amount for the promotion you received is 200 EUR according to our free spins / Bonus terms and conditions. Your withdrawal has exceeded this amount by 5,800 EUR and these funds have been deducted from your wins.

We invite you to read the terms and conditions of our bonus

https://www.vegashero.com/de/termsandconditions/generalbonus

In this regard, the decision taken is final.
Again, thank you for contacting us and if you need anything else, do not hesitate to contact us. We are always happy to help you.

Good luck, hope to see you playing and winning soon!


With kind regards,

This post has been translated automatically

Hot Topics25th Nov. 2024 at 07:14 am CET

Gossip
0
Watch-out
0
World
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately