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Bonus & offers: Free Rounds promos

Topic created on 01st Apr. 2019 | Page: 1 of 1 | Answers: 6 | Views: 1,986
Gonzo
Rookie
Hi,
i participated in a promotion today, Deposit 40 euros and receive 70 FS.
The win from the 70 FS was 4.50 Euro Bonus money, I converted my deposit more than 1x and got a win of about 23 Euro. After that came the email with the reference to the T&Cs:
" d. Unless otherwise stated, all "deposit and get Free Spin" offers require the deposit value to be wagered at least 5 times. Play with bonus money won from the Free Spins does not contribute towards the wagering of your deposit."
So because of 4.50 Euro bonus money I had to wager 200 Euro to be allowed to withdraw the initial deposit. That and the deposit fees made me close my account there. This is just weak.

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Knochen
Elite
Will you also tell us which casino this is about?

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Gonzo
Rookie
It's about VoodooDreams from SuprNation

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Desruptor
Amateur
Hmm, it's under "Conditions of the spells". For me, no reason not to continue playing there

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Mammon
Amateur
I have also unsubscribed from VoodooDreams
Had deposited 300€ and took the bonus with me. What struck me here and I had not experienced in any other casino several times that the games jerked
So partly turned up to 20sec and then came e.g. at BOD funny image sequences. Always just before the small win and that on 3 days
I then wrote to the support why the so jerky: Yes, we're sorry, 20 freespins get and see that ran without jerking and it even came 3 books. I then played again with my money, the same procedure. With the magic spins it ran then again cleanly down without jerking
Play at about 5 casinos and something like I said never experienced.

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Begbie
Elite
Mammon wrote on 05/04/2019 at 19:27: I also unsubscribed from VoodooDreams
Had deposited 300€ and took the bonus. What struck me here and I had never experienced in any other casino several times that the games jerked
So partly turned up to 20sec and then came e.g. at BOD funny image sequences. Always just before the small win and that on 3 days
I then wrote to the support why the so jerky: Yes, we're sorry, 20 freespins get and see that ran without jerking and it even came 3 books. I then played again with my money, the same procedure. With the magic spins it ran then again cleanly down without jerking
Play at about 5 casinos and something like I said never experienced.

i also noticed this today.
the free spins, no matter in which game, run super smoothly, without lags.
as soon as you then play with the won from it or his own coal, übelst at laggen.
and that even with a top internet connection.
quite strange.
have now ne small payout in pending. let's see if they are looking for something to deny the payout. what I've read in the other thread with the friendship advertising. I could also just shake my head.

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Begbie
Elite
So times thick praise to VoodooDreams! Although the Verification took until this afternoon, but:


  • I was able to withdraw 120EUR instead of the capped 100EUR (were wins from free spins)

  • Trustly payout in real time instead of normal time

  • had asked the support to hurry up a bit so that the money would be posted before the weekend, which worked out thanks to the realtime transfer

  • chat and security support always very friendly



Bottom line satisfied with the process.

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