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Bonus & offers: Dux exclusion from bonuses

Topic created on 21st Feb. 2022 | Page: 1 of 2 | Answers: 11 | Views: 3,205
evopower140
Expert
Good morning

Has actually still who with Dux an exclusion of Bonuses offered without reason have there never even a cent won or paid out

And just I ask times so in the chat why I never get any bonus offers or the whole codes do not go then say the excluded

So I really play at many N1 Casinos but Dux is times absolutely not to recommend. Except something here at Gambeljoe the advertising drum stir with a few Paysafe can not really what I prefer to stay with the original at N1 itself is absolutely Top

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tEquilA
Amateur

This can be due to several reasons. I guess that you have deposited too often with bonus. In the terms and conditions is somewhere that you can only Deposit so and so often with bonus, otherwise it is considered bonus abuse.

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t****o
I am blocked from any kind of bonus at N1 Casino

Have been able to cash out there 2 times with the No Deposit Spins € 50 each.

Do not even get the VIP Bonuses for a level up

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BlackPanther
Amateur
Yes Dux is quite poor, had ne mail from the vip manager that if something is I can still contact him... After a few months at once:" It was a mistake, the manager can no longer help me, besides, I was also bonusbanned, really poor

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Sprengsatz
Experienced
I have deposited there only with bonus and get the free spins every 2 weeks. But at Gudar/Ovitoons I am blocked for bonus

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Yvonka
Amateur
Am also locked at Dux for Bonikack.
I learned in the Live Chat, when I had to look there at some point!!!
Have then also always strongly deposited there, but NEVER with bonus! Therefore, "bonus use" is already out of the question.
Have there also only one account, not several....-... so it can not be!?

I asked in the live chat for the reason, the answer do not even know them! sad but true^^

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sippi
Expert
Well, the chat will probably not have the insight into your account. Maybe you used codes to get FS without Deposit?

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Yvonka
Amateur
Yvechemnitz wrote on 22.02.2022 at 21:26 clock: Am also blocked at Dux for Bonikack.
I found out in the Live Chat when I had to check there at some point too!!!
Have then also always strongly deposited there, but NEVER with bonus! Therefore, "bonus use" is already out of the question.
Have there also only one account, not several....-... so it can not be!?

I asked in the live chat for the reason, the answer do not even know them! sad but true^^

"Bonus Usage"...... ?!!?? oh shit, well you know what I mean.
I don't need a bonus!!!

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Yvonka
Amateur

sippi wrote on 22.02.2022 at 22:02: Well, the chat will probably not have the insight into your account. Maybe you used codes to get FS without Deposit?

... .there I have looked but smoothly times.
I have for the time of 28.6.-01.09.'21ingesamt 4 used FS Bonuses in the course!?? No idea if that is now sooo the mass?
But I also noticed that the last bonus is the only one noted with "turnover requirement met"...... They probably didn't think that was so cool.
But ne payout I had there anyway also not really...

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Dux_Pino_Casino
Rookie
Hey Community!

We are happy to comment on the above topic:

Our bonus offers are adapted to our users and are intended to improve the experience on our sites and give you a pleasure. The systems of a casino sort user groups and distribute corresponding offers. Since we especially want to reward our loyal users, it is indispensable to distribute the Bonuses on the basis of playing behavior.

Therefore, we ask for your understanding that if a user shows monotonous gaming behavior (e.g. only takes advantage of free bonuses), we have to adjust the bonus amounts. To ensure the satisfaction of our users, active users will receive higher bonuses accordingly.


We hope we could explain the topic a bit and wish you a lot of fun and luck

The Duxcasino Team

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