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Bonus & offers: Convert high bonus (Page 6)

Topic created on 25th Aug. 2019 | Page: 6 of 7 | Answers: 69 | Views: 12,827
s****0
True, but your money is gone - one way or another!
And my contribution was not that sarcastic.

If casinos handle it that way, you just have to post back.
Played is always in pairs!

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Ueteken76
I have now times sent an email to the club... that I do not agree with such a solution, etc.. Let's see what comes back...;-)

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Biene87
Visitor
Ueteken76 wrote on 26/08/2019 at 15:21: I have now times an email to the club sent... that I do not agree with such a solution, etc.. Let's see what comes back...;-)

I would like to join too far we have evtl more chances

Have you just replied to the mail?

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Ueteken76
yes, exactly ... that can not be as they imagine... have written to them that they can deduct the amount played then like from the win and I still as desired the bonus 40 times converted...;-) Hope I have but still little... no matter, try is try... here the answer

Since there is no legal claim to this credit from the faulty freespins, further credit obtained with this illegal win, even if it was generated in other games, can not be paid out.

You can find the corresponding rule in our terms and conditions under point 3.

In the bonus description 15 free spins a 0,25 EUR were offered.

Yours sincerely,

Your sunmaker Team

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Begbie
Elite
just read the terms and conditions. as bitter as it sounds, it won't do any good to bombard them with emails now.

Section 3:

The Company reserves the right to void any bets that have been the subject of such a system error and to deduct money from your account in respect of the stakes concerned.

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Anonym
Begbie wrote on 08/26/2019 at 15:55: just read the T&Cs. as bitter as it sounds, it won't do any good to bombard them with emails now.

Section 3:

The Company reserves the right to declare invalid all bets that were the subject of such a system error and to deduct money from your account with regard to the stakes in question.

Have to agree with you, unfortunately.

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Biene87
Visitor
But in the bonus conditions of the 200€ is nothing about 40 times convert the field further information is empty 🤔

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Anonym
Biene87 wrote on 26/08/2019 at 16:36: But in the bonus conditions of the 200€ is nix of 40 times convert the field more information is empty 🤔

So it is cash or ?

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Biene87
Visitor
robby811 wrote on 08/26/2019 4:37 PM
So it is cash or ?

No it says with bonus but no info

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Begbie
Elite
if no specific bonus rules are listed with the 200€,
the general bonus rules usually apply.

if i were you, i would be happy to have received at least the 200€.
quite a few casinos would have given you nothing at all and canceled the credit without comment.

what would have been the probability to make 200€ out of 15x 0,25€?
therefore, mentally check off the wins and try to wager the 200€.

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