Ueteken76 wrote on 26/08/2019 at 15:21: I have now times an email to the club sent... that I do not agree with such a solution, etc.. Let's see what comes back...;-)
I would like to join too far we have evtl more chances
yes, exactly ... that can not be as they imagine... have written to them that they can deduct the amount played then like from the win and I still as desired the bonus 40 times converted...;-) Hope I have but still little... no matter, try is try... here the answer
Since there is no legal claim to this credit from the faulty freespins, further credit obtained with this illegal win, even if it was generated in other games, can not be paid out.
You can find the corresponding rule in our terms and conditions under point 3.
In the bonus description 15 free spins a 0,25 EUR were offered.
just read the terms and conditions. as bitter as it sounds, it won't do any good to bombard them with emails now.
Section 3:
The Company reserves the right to void any bets that have been the subject of such a system error and to deduct money from your account in respect of the stakes concerned.
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Anonym
Former Member
Convert high bonus
26th Aug. 2019, at 04:28 pm CEST#56
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Begbie wrote on 08/26/2019 at 15:55: just read the T&Cs. as bitter as it sounds, it won't do any good to bombard them with emails now.
Section 3:
The Company reserves the right to declare invalid all bets that were the subject of such a system error and to deduct money from your account with regard to the stakes in question.
if no specific bonus rules are listed with the 200€,
the general bonus rules usually apply.
if i were you, i would be happy to have received at least the 200€.
quite a few casinos would have given you nothing at all and canceled the credit without comment.
what would have been the probability to make 200€ out of 15x 0,25€?
therefore, mentally check off the wins and try to wager the 200€.
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And my contribution was not that sarcastic.
If casinos handle it that way, you just have to post back.
Played is always in pairs!
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I would like to join too far we have evtl more chances
Have you just replied to the mail?
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Since there is no legal claim to this credit from the faulty freespins, further credit obtained with this illegal win, even if it was generated in other games, can not be paid out.
You can find the corresponding rule in our terms and conditions under point 3.
In the bonus description 15 free spins a 0,25 EUR were offered.
Yours sincerely,
Your sunmaker Team
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Section 3:
The Company reserves the right to void any bets that have been the subject of such a system error and to deduct money from your account in respect of the stakes concerned.
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Have to agree with you, unfortunately.
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So it is cash or ?
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No it says with bonus but no info
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the general bonus rules usually apply.
if i were you, i would be happy to have received at least the 200€.
quite a few casinos would have given you nothing at all and canceled the credit without comment.
what would have been the probability to make 200€ out of 15x 0,25€?
therefore, mentally check off the wins and try to wager the 200€.
This post has been translated automatically