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Bonus & offers: Casumo Free Spins Great Rhino

Topic created on 30th Jun. 2019 | Page: 1 of 1 | Answers: 3 | Views: 1,319
Insa24
Top Member

Casumo Free Spins Great Rhino

30th Jun. 2019, at 02:01 pm CEST#1
0 Likes

Nobody has liked this post so far
Something funny happened to me today: Have for a long time again at Casumo nen 10er purely hit, because I got 50 free spins on Great Rhino-Pragmatic Play. Am so after my Deposit directly into the game and the FS were also in it. Have then spun a few times (MAX 15 spins) and am then but first out and wanted to make the remaining spins when I'm broke.
So, am then times in this new game from Pragmatic Play (something Bonanza). My balance showed EUR 10,- as normal (had already won about EUR 1,50 in the first 15 FS), without the free spins win of the first spins
Well, didn't take long, and yes,.... Broke
But OK, still had the remaining FS Great Rhino.
Thought I...!!!
Go into the game and get the typical Pragmatic Play message: "You have completed all bonus rounds. Your total winnings: EUR 0,00"
Pushed the message away, went out again, back in, same message. Cookies etc deleted. Same message. In the chat they said I should go times Incognito mode and try. Trzdm same message

The chat was then so nice and has booked me manually 30 FS, I have also seen briefly in my valuables. Of course I clicked on it, am redirected to Great Rhino, and again the message that all FS played and won 0 euros
Chat said he can not do anything and sometimes it is just so that there are 0 euros come around
I meant that you can see in my history that I have not turned 50 times in the slot. But Chat says no, they can only see that all bonus rounds are completed and 0 euros are won
They supposedly forward my request to the Provider

Has jmd of you ever had this?
Have I somehow broken bonus rules?

This post has been translated automatically

zuzox
Experienced

Casumo Free Spins Great Rhino

30th Jun. 2019, at 02:21 pm CEST#2
1 Like

Liked this post: Avatar von Insa24 Insa24
Insa24 wrote on 30.06.2019 at 14:01: Something funny happened to me today: I have for a long time again at Casumo nen 10er purely, because I got 50 free spins on Great Rhino-Pragmatic Play. Am so after my Deposit directly into the game and the FS were also in it. Have then spun a few times (MAX 15 spins) and am then but first out and wanted to make the remaining spins when I'm broke.
So, am then times in this new game from Pragmatic Play (something Bonanza). My balance showed EUR 10,- as normal (had already won about EUR 1,50 in the first 15 FS), without the free spins win of the first spins
Well, didn't take long, and yes,.... Broke
But OK, still had the remaining FS Great Rhino.
Thought I...!!!
Go into the game and get the typical Pragmatic Play message: "You have completed all bonus rounds. Your total winnings: EUR 0,00"
Pushed the message away, went out again, back in, same message. Cookies etc deleted. Same message. In the chat they said I should go times Incognito mode and try. Trzdm same message

The chat was then so nice and has booked me manually 30 FS, I have also seen briefly in my valuables. Of course I clicked on it, was redirected to Great Rhino, and again the message that all FS played and won 0 euros
Chat said he can not do anything and sometimes it is just so that there are 0 euros come around
I meant that you can see in my history that I have not turned 50 times in the slot. But Chat says no, they can only see that all bonus rounds are completed and 0 euros are won
They supposedly forward my request to the Provider

Has jmd of you ever had this?
Have I somehow broken bonus rules?

Hey insa ✌
This is partly your fault, such freespins please always play through not stop briefly and continue later ... such unfortunately often leads to such errors...
I've had something like that before, at most something is credited as a gesture of goodwill

Well good luck next time, hopefully comes around more then 😉👍

This post has been translated automatically

Insa24
Top Member

Casumo Free Spins Great Rhino

30th Jun. 2019, at 03:16 pm CEST#3
0 Likes

Nobody has liked this post so far
Okaaay, thanks in any case for your answer
But
Really now??
Well, I'm not lying now! i never had that before!
Not that I can remember something like that - maybe 1 time at some Czech-OC...but at Casumo or Pragmatic?!?!!
I mean, it's not like I'm using FS for the first time and I'm also aware that by delaying FS in bonus everything can be gone.
But I have done nothing wrong!
Or?
The only thing I can imagine is that Pragmatic really has a "bug" in his FS, if you just stop and change / play another Pragmatic

This post has been translated automatically

MisterL
Expert

Casumo Free Spins Great Rhino

30th Jun. 2019, at 03:25 pm CEST#4
0 Likes

Nobody has liked this post so far
i had also already at Casumo have credited me 5 euros because I had a screennshot of the win because picture in the free spins was frozen
out pure money away free spins away

This post has been translated automatically

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