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Bonus & offers: Casimba Loyalty Points Hands off! (Page 2)

Topic created on 02nd Oct. 2018 | Page: 2 of 4 | Answers: 33 | Views: 8,036
Stefan80
Visitor
Brotkauer wrote on 02/10/2018 at 19:40: Old butterfly this is a disgusting trap.
Thanks for the Tip I will immediately register there!
Whether that brings about MGA what you know when those have written.

Is the money booked as a bonus? Is that listed separately?
Or do they throw everything into one Pot and you have to convert everything including your credit?
What if you "lose" the 11 €?

I asked. The bonus is listed separately, but a withdrawal is not possible until this stupid 11.91 € 70 times are converted... Has the support written to me. Imagine that in a real casino. You go to the cashier and want to pick up 250€, the cashier says as a loyalty bonus there's 12€ that you accept and then he tells you that he can not pay out the money now. Can not imagine

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Stefan80
Visitor

Brotkauer wrote on 02.10.2018 at 19:51: I was just on the page (mobile site) you there I find only that a bonus 35* must be converted.
That clashes with your 11€ bonus, that would be 385€.
It is anyway an impertinence that on "loyalty points" also still apply turnover conditions.

That is the answer:


thank you for your patience.

Please note that you have independently converted your loyalty points into a bonus. The bonus is not cancelable regardless of whether the bonus has already been used or not

In order to make a withdrawal, the following amount must still be converted: EUR 833.35


Once you have fulfilled the Wagering requirements you may request a withdrawal

I hope I could be of help to you and remain,

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Falko
Icon
And then still whole 70 times convert, that's madness. loyalty points arise only by playing with real money and then here still a conversion bonus for it to demand, is ne absolute impudence.

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Stefan80
Visitor
Brotkauer wrote on 02/10/2018 at 19:40: Old butterfly this is a disgusting trap.
Thanks for the Tip I will immediately register there!
Whether that brings about MGA what you know when those have written.

Is the money booked as a bonus? Is that listed separately?
Or do they throw everything into one Pot and you have to convert everything including your credit?
What if you "lose" the 11 €?

I think if I lose the 11€, I have to keep playing. But somehow I don't want to find out. What also makes the whole thing illogical is, if I had paid out the 250€ first and then converted the loyalty points, it would have worked out with the payout. Now the bonus and real money are mixed. I am annoyed to fall for it. I generally reject bonuses

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Anonym
Stefan80 wrote on 02/10/2018 at 21:09
Asked. The bonus is listed extra, but a withdrawal is not possible until this stupid 11,91€ 70 times are converted... Has the support written to me. Imagine this in a real casino. You go to the cashier and want to pick up 250€, the cashier says as a loyalty bonus there's 12€ that you accept and then he tells you that he can not pay out the money now. Can not imagine

Please rate the casino here accordingly, so that others are warned of such methods!


Edit...is See grad, you have already done that Very good

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T0uchTheSky
Elite
Yes, the loyalty points from Casimba or all casinos of the WhiteHatGaming Ltd. brand are unfortunately only Bonus money and must be converted.... Therefore, you should first withdraw the real money and then claim the loyalty points

At many casinos, the players get the Welcome bonus not only bonus money, but also freespins, many players make the mistake that the immediately start with the freespins, ie, the must then convert the welcome bonus and the win from the freespins.

It is always better to first try to convert the welcome bonus, if you have that through, then you pay out the money and only now you play the freespins that you got as a gift.

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blizzard1986
Experienced
T0uchTheSky wrote on 02.10.2018 at 22:26: Yes, the loyalty points of Casimba or all casinos of the WhiteHatGaming Ltd. brand are unfortunately only Bonus money and must be converted... Therefore, you should withdraw the real money first and then claim the loyalty points

At many casinos, the players get the Welcome bonus not only bonus money, but also freespins, many players make the mistake that the immediately start with the freespins, ie, the must then convert the welcome bonus and the win from the freespins.

It is always better to first try to convert the welcome bonus, if you have that through, then you pay out the money and only now you play the freespins that you got as a gift.

Fully agree!!!

But it can't be that you have real money to pay out and then the loyalty points are bundled with the real money as a bonus.... Especially 70x ? Case broken.. I wanted to take the weekend Casimba the 200% bonus now but that there makes me think again about it. Nothing worse than such hidden traps.

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Anonym
The casino group whitehategaming I have so eaten....

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Stefan80
Visitor
blizzard1986 wrote on 02/10/2018 at 23:18
Totally agree!!!

But it can't be that you have real money to cash out and then the loyalty points are bundled with the real money as a bonus.... Especially 70x ? Case broken.. I wanted to take the weekend Casimba the 200% bonus now but that there makes me think again about it. Nothing worse than such hidden traps.

Meanwhile, I got the answer from Casimba that the 11.91 € "only" 35 times must be converted, so that I can withdraw my real money credit. The 70 times referred to it because I still had another bonus??? This is definitely not true. When I asked what kind of bonus this was, I did not receive an answer. Only a request for apology for the confusion. I have written to Casimba twice now and asked them to send me the terms and conditions where it says that the real money is mixed with the bonus. Unfortunately still without response

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blizzard1986
Experienced
Stefan80 wrote on 03.10.2018 at 11:07 am
Meanwhile I got the answer from Casimba that the 11.91€ "only" 35 times must be converted, so that I can withdraw my real money balance. The 70 times referred to the fact that I still had another bonus??? This is definitely not true. When I asked what kind of bonus this was, I did not receive an answer. Only a request for apology for the confusion. I have written to Casimba twice now and asked them to send me the terms and conditions where it says that the real money is mixed with the bonus. Unfortunately still no answer

Ok thanks for the correction. What is because if you 2x on 5€ turn and the 91 cents still verballerst quasi 11.91€ verzocken? Dürfte but then be done?

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