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Bonus & offers: Casimba Loyalty Points Hands off!

Topic created on 02nd Oct. 2018 | Page: 1 of 4 | Answers: 33 | Views: 8,034
Stefan80
Visitor

Casimba Loyalty Points Hands off!

2nd Oct. 2018, at 06:30 pm CEST#1
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Hello everyone, I recently signed up at Casimba and found the casino quite good. Then yesterday I wanted to withdraw 250€. Before I went to withdraw I saw that I had about 2500 loyalty points that I could convert. From CasinoClub I knew it that you can also withdraw the converted bonus points. So I converted and got 11,91€. Then I wanted to cash out everything that was not possible! I hate Bonuses and never use them. But in this case it was a hidden bonus. I wrote several times to the support and asked to delete the bonus. With the Deposit bonus it is done yes. In this case, it is not possible according to support and I still have to convert over 833€ to make a withdrawal. You have to think about it, I have 250€ for sure. Then you fall for a stupid bonus called loyalty points. And all of a sudden you can't cash out your win because of a ridiculous 11,91€. I am shocked by this unfair way. What can you do? Casimba is not in favor of it. Does it bring what about the MGA? That the bonus is used to gamble the money is clear. But I do not want that.

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Anonym

Casimba Loyalty Points Hands off!

2nd Oct. 2018, at 07:40 pm CEST#2
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Old butterfly that is a disgusting trap.
Thanks for the Tip I will immediately register there!
Whether that brings about MGA what you know when those have written.

Is the money booked as a bonus? Is that listed separately?
Or do they throw everything into one Pot and you have to convert everything including your credit?
What if you "lose" the 11 €?

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Anonym

Casimba Loyalty Points Hands off!

2nd Oct. 2018, at 07:51 pm CEST#3
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I was just on the page (mobile site) you there I find only that a bonus 35* must be converted.
That collides with your 11 € bonus, that would be 385 €.
It is anyway an impertinence that on "loyalty points" also still apply turnover conditions.

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upola
Legend

Casimba Loyalty Points Hands off!

2nd Oct. 2018, at 07:53 pm CEST#4
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Da Casino is ranked 5 here...maybe one of Gj can help you.

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Anonym

Casimba Loyalty Points Hands off!

2nd Oct. 2018, at 07:57 pm CEST#5
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Am not registered there, but thanks for the tip.fur some others here. I find that really cheeky and brazen. I hope for you that a good solution is found!

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Knochen
Elite

Casimba Loyalty Points Hands off!

2nd Oct. 2018, at 08:06 pm CEST#6
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Brotkauer wrote on 02.10.2018 at 19:51: I was just on the page (mobile site) you there I find only that a bonus 35* must be converted.
That clashes with your 11€ bonus, that would be 385€.
It is anyway an impertinence that on "loyalty points" also still apply turnover conditions.

It would be okay to consider money from loyalty points as Bonus money and expect turnover, is finally a form of bonus. However, it is an impertinence that real money cannot be cashed out as long as a bonus is active and the bonus cannot be canceled. Casimba was actually the next casino I wanted to try, also because of the 200% bonus, but I think but I also reconsider

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Anonym

Casimba Loyalty Points Hands off!

2nd Oct. 2018, at 08:10 pm CEST#7
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But you have to say: it says directly that it becomes Bonus money when converting. If then it should be preserved that you can not convert it as long as real money is on the account

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Knochen
Elite

Casimba Loyalty Points Hands off!

2nd Oct. 2018, at 08:12 pm CEST#8
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Aka wrote on 02.10.2018 at 20:10 clock: But you have to say: it says directly that it becomes Bonus money when converting. If then it should be preserved that you can not convert it as long as real money is on the account.

Or just treat it like other bonus money. Of course he can't pay it out, but if he would play, he would use his real money first before the bonus becomes active. A conversion of real money for this loyalty points bonus money is ridiculous in any case

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Anonym

Casimba Loyalty Points Hands off!

2nd Oct. 2018, at 08:18 pm CEST#9
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It's exactly the same with Vera&John..

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Knochen
Elite

Casimba Loyalty Points Hands off!

2nd Oct. 2018, at 08:26 pm CEST#10
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Aka wrote on 10/02/2018 at 8:18 pm: Is exactly the same dreck with Vera&John....

I was actually sure at Vera&John the bonus would be cancelable if you haven't used it yet? The times I had one, I used it but also because real money gone. Could him fortunately each time with good luck well implement

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