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Bonus & offers: Cashback implemented

Topic created on 24th Feb. 2025 | Page: 1 of 1 | Answers: 7 | Views: 106
Goebiline
Rookie

Cashback implemented

24th Feb. 2025, at 07:18 am CET#1
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Hello,

i have a question regarding Cashback, I converted my cashback once today and had five times the cashback paid out to me, according to the rules you are not allowed to do more, but now I have won a little more, is that automatically invalid now should I gamble it away now?

Or is there any chance that I can have it paid out somehow?
It would be a shame.
Lg

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frapi07
Elite

Cashback implemented

24th Feb. 2025, at 09:21 am CET#2
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Goebiline wrote on 24.02.2025 at 07:18: Hello,

i have a question regarding Cashback, I converted my cashback once today and had five times the cashback paid out, according to the rules you are not allowed to do more, but now I have won a little more, is that automatically invalid now should I gamble it away now?

Or is there any chance that I can have it paid out somehow?
It would be a shame.
Lg

Hello,

it would be very helpful if you could tell us where you played. Casinos have different rules, so we can't give you a general answer.

In most cases, however, casinos have terms and conditions and you can always check them. You can usually find information on cashback under the Bonus terms and conditions.

This post has been translated automatically

Goebiline
Rookie

Cashback implemented

24th Feb. 2025, at 09:33 am CET#3
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frapi07 wrote on 02/24/2025 09:21:

Hello,

it would be very helpful if you could tell us where you played. The casinos have different rules and therefore it is not possible to give you a general answer.

In most cases, however, casinos have terms and conditions and you can always check them. You can usually find information on Cashback under the Bonus terms and conditions.

Crazeplay, €259 cashback, won €1500, cashed out €1290 and now have €200 left over

This post has been translated automatically

frapi07
Elite

Cashback implemented

24th Feb. 2025, at 09:45 am CET#4
1 Like

Liked this post: Avatar von Saphira Saphira

Goebiline wrote on 02/24/2025 09:33:

Crazeplay, 259€ Cashback, 1500€ won 1290€ cash out and now have 200€ left on top

Thank you for the quick reply.

I found the following points on the page.


  • 2.3.12. Cash back have only 1x wagering requirement obligations with no game restrictions except for Live Casino and table games.

  • 2.3.13. Maximum winning cap from cash back is five times(x5) the cash back amount.



I.e.: here the cash back only has 1x wagering requirement obligations with no game restrictions except for live casino and Table games (blackjack etc.) and the maximum winning cap is x5.

How much cashback did you receive?

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Goebiline
Rookie

Cashback implemented

24th Feb. 2025, at 10:02 am CET#5
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259€ was my Cashback and 1290€ I paid out and 200€ I would still have now of which I now have nothing or of the 200€?

This post has been translated automatically

frapi07
Elite

Cashback implemented

24th Feb. 2025, at 10:04 am CET#6
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Goebiline wrote on 24.02.2025 at 10:02 am: 259€ was my Cashback and 1290€ I have paid out and 200€ I would still have now of which I have nothing now or of the 200€?

You could have €1295 paid out (€259*5=€1295) as long as you have wagered your cashback once, i.e. at least €295. You cannot withdraw the remaining €195 as the cashback is capped at x5. It doesn't help if you put it at risk. They know where you got the money from and would cancel it accordingly and refer to their terms and conditions.

This post has been translated automatically

Goebiline
Rookie

Cashback implemented

24th Feb. 2025, at 10:09 am CET#7
1 Like

Liked this post: Avatar von frapi07 frapi07
OK, thanks for the quick reply, it's a shame that I have to gamble it away now, but you can't do anything if you don't have Cashback, you rarely win that much 😅

This post has been translated automatically

frapi07
Elite

Cashback implemented

24th Feb. 2025, at 10:15 am CET#8
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Nobody has liked this post so far
Goebiline wrote on 24.02.2025 at 10:09 am: OK, thanks for the quick answer na too bad that I have to gamble it away now but you can't do anything if you don't have Cashback you rarely win that much 😅

You can try a payout after the €1295. You might be lucky, but normally they would cancel your request and delete the remaining balance.

This post has been translated automatically

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