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Bonus & offers: Boom Casino sends mails that are not kept and in the chat they lie

Topic created on 22nd May. 2021 | Page: 1 of 1 | Answers: 6 | Views: 1,421
gambler67
Experienced

Boom Casino sends mails that are not kept and in the chat they lie

22nd May. 2021, at 08:48 pm CEST#1
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Evening,

i got today from Boom Casino a mail that you get with a Deposit free spins, bonus rounds, etc. On request in the chat was said by Lukas after back and forth it would be the offer is not currently available, but I should send him a mail of it. Said done, then it was denied it is not available, on my question why then a mail-came no proper answer.

I can only advise to do without this casino. Already last time my progress was deleted in some games and I was put off with a minimal bonus.

When you win, they see everything badly

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evopower140
Expert

Boom Casino sends mails that are not kept and in the chat they lie

22nd May. 2021, at 09:22 pm CEST#2
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I can only confirm 2 weeks ago who called me from because and what with bonus told ok has sounded cool so used it also still got by mail so when it was then after my Deposit so far knew the chat nothing and no one so only a trick that you deposit there

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gambler67
Experienced

Boom Casino sends mails that are not kept and in the chat they lie

22nd May. 2021, at 09:31 pm CEST#3
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evopower140 wrote on 22.05.2021 at 21:22 clock: I can only confirm 2 weeks ago who called me from because and what with bonus told ok has sounded cool so used it got it even by mail so when it was then after my Deposit so far knew the chat nix and none so only a trick that you deposit there

yes really a mess, that's why I write it here purely, because it is simply not in order. We players should always abide by all rules etc and the casinos think they can do what they want.

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Nick1895
Expert

Boom Casino sends mails that are not kept and in the chat they lie

22nd May. 2021, at 09:40 pm CEST#4
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The only casino I can recommend from the group is SimpleCasino, the rest of the group is unfortunately garbage

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ShakhtarD
Amateur

Boom Casino sends mails that are not kept and in the chat they lie

22nd May. 2021, at 10:21 pm CEST#5
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I also received the mail and did not have the offer in my account at first
Now I was able to claim it, but look again.

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gambler67
Experienced

Boom Casino sends mails that are not kept and in the chat they lie

22nd May. 2021, at 10:49 pm CEST#6
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ShakhtarD wrote on 22.05.2021 at 22:21: Got the mail too and initially did not have the offer in my account
Now I was able to claim it, check again.

have right now it is there, but then what is the lie in the chat, either people are so unqualified and do not know what their superiors do or only after my complaint they put it in?

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Lopata7388
Rookie

Boom Casino sends mails that are not kept and in the chat they lie

23rd May. 2021, at 06:24 am CEST#7
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I have exactly the same experience, I was also offered a bonus + free spins in the form of an SMS. I clicked on the promotion link and made a deposit Nothing was credited, only my Deposit 20 €. I contacted support but it was useless. I also wanted to annoy this casino, but after a while here I changed my mind. The range of games is always up to date and very diverse. It pays off quickly .

just don't look here much for bonus offers (every 2 to 3 months they only give 10freespin here). Last year I play only here, at unibet and last but not least at Mr.Green and Caxino and Whelz.

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