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Bonus & offers: Bonus free spins

Topic created on 02nd Nov. 2021 | Page: 1 of 2 | Answers: 10 | Views: 3,400
Daves1980
Hello Community,

I have a question hope I'm in the right forum for it.
This is about the following I got free spins for a Deposit and have won 12€.
This does not sound much now but my problem. With the money I have won in other games about 9000€. Now the casino says I can not withdraw more than 100€ from it and have deleted the rest.
The T&C says the following:
'The maximum withdraw amount from the freespins is 100€.'
Now my question is ok that my win is canceled although I won the money in other games with the 12€?
Thanks in advance for your opinions

Mfg Daves

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Anonym
Yes, is normal.
Too bad about the many coal, still GW to the Hunni

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B****3
You have already answered the question yourself with the AGB, withdrawal 100 € .

That is unfortunately so.

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Iknowyou
Experienced
Which casino then?
So if it says maximum payout 100 euros then you will usually have my chance
Had that very often at Platin. Maximum conversion on free spins is also 100 euros. So often I had won 1k with it

If the casino gamblejoe partner is you can at most times ask if Caro or so there times. But otherwise you have bad cards.

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Daves1980
The casino is called Lilibet.
I understand it hald as follows and namely that it is about the win in the free spins at the 100€.
and not the wins from other games.
Maybe I understand it wrong.


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slotliebe89
Elite
Daves1980 wrote on 02.11.2021 at 11:45: The casino is called Lilibet.
I understand it hald as follows and namely that it is about the win on the free spins at the 100€.
and not with the wins from other games.
Maybe I understand it wrong.



You can pay out max. 100€. Don't be annoyed, after all the 100€ is free money.

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Daves1980
Ok the terms and conditions is then but really unclear written. I had the hope that it is not so and the casino just does not want to pay so much.

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TranceBabe
Expert
Daves1980 wrote on 02.11.2021 at 14:31: Ok the AGB is then but really unclearly written

So if you know the English language, you can see that the AGB's are not at all written unclearly 😉

3.3.1. the maximum withdrawal amount of winnings from the free spins/free bets is €100 ($100/ ₹10,000/ CA$100/ AU$150/ NZ$150/ 1,000 NOK/ 8,000 RUB/ ¥10,000/ 500 PLN/ 500 BRL). Winnings that exceed that amount will be cancelled by Lilibet's administration.

Roughly translated

3.3.1 The maximum payout amount of wins from free spins/free bets is 100€
Wins exceeding this amount will be cancelled by Lilibet.

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Jenrud2011
Amateur
Huhu🙋🙋🙋🙋

So I think you had not read the terms and conditions before. Think times you are quasi newbie what the online play concerns
Me this has also happened. Had paid gambled with bonus, won some. Freud like Hulle, withdrawal requested and Zack coal gone and downgraded to 100 euros. 🤦🤦🤦🤦🤦

After that, of course, never happened to me again. Clearly annoying but afterwards one is smarter

My tip☝️☝️☝️
Read through the forums here at Gamble regarding this

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bruffl
Expert
esi st really ambiguous: the win from free spins fraud yes only 12€., which is logically not 100€.
Since you can now really argue that the further win is made with real money, and thus could also be paid out

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