Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Bonus & offers: Bonus conditions fulfilled, credit gone.

Topic created on 08th Apr. 2018 | Page: 1 of 3 | Answers: 23 | Views: 8,615
Micha2018

Bonus conditions fulfilled, credit gone.

8th Apr. 2018, at 11:38 am CEST#1
0 Likes

Nobody has liked this post so far
Hello people,

I signed up at Joreels Casino and made a Deposit that came with a bonus.
So far so good.
Now I have fulfilled the bonus conditions and had then also played several thousand euros.
After fulfilling the conditions, my entire balance has now disappeared. ("I get almost ne kriese")
Have already written to the support.

Does anyone know about Joreels and can possibly tell me someone what went wrong?

MfG Micha

This post has been translated automatically

Anonym

Bonus conditions fulfilled, credit gone.

8th Apr. 2018, at 11:45 am CEST#2
0 Likes

Nobody has liked this post so far
Hello:) Have immediately looked at the license of the casino is a good

You have played with bonus. Did you play with spins that were over 5€?

This post has been translated automatically

Micha2018

Bonus conditions fulfilled, credit gone.

8th Apr. 2018, at 11:52 am CEST#3
0 Likes

Nobody has liked this post so far
No, until the conditions are met, you can only make spins with 5€ and also only on slots that are playable with the bonus.

This post has been translated automatically

Anonym

Bonus conditions fulfilled, credit gone.

8th Apr. 2018, at 11:56 am CEST#4
0 Likes

Nobody has liked this post so far
Micha2018 wrote on 08.04.2018 at 11:52: No, until the conditions are met, you can only make spins with 5€ and also only on slots that are playable with the bonus.

So this is technically not possible to play over 5 euros and play slots that are not allowed to wager the bonus?

This post has been translated automatically

Micha2018

Bonus conditions fulfilled, credit gone.

8th Apr. 2018, at 12:06 pm CEST#5
0 Likes

Nobody has liked this post so far
Correct. I can see on my account there that I have fulfilled the conditions. It says that I have now fulfilled the conditions, so 100% Completed

How is that eigendlich with bonus conditions? As far as I've read, the earned credit (that is associated with the bonus) is held back until the conditions are met
and then you can this then pay out or do I understand what wrong!

This post has been translated automatically

Anonym

Bonus conditions fulfilled, credit gone.

8th Apr. 2018, at 12:10 pm CEST#6
0 Likes

Nobody has liked this post so far
When you have wagered 100% of the bonus, the Bonus money turns into real money and you can withdraw it.

This post has been translated automatically

Micha2018

Bonus conditions fulfilled, credit gone.

8th Apr. 2018, at 12:17 pm CEST#7
0 Likes

Nobody has liked this post so far
Aha ok, maybe a technical error or it takes a while until it is converted to the account.
I just hope that I will not be deducted since I finally deposited several hundred euros,
with which I have played this.

Sorry that the answers are slow, can only answer every 10 minutes at the moment...

This post has been translated automatically

Anonym

Bonus conditions fulfilled, credit gone.

8th Apr. 2018, at 12:25 pm CEST#8
0 Likes

Nobody has liked this post so far
In the bonus conditions it also says that you can withdraw max 2000€

This post has been translated automatically

Anonym

Bonus conditions fulfilled, credit gone.

8th Apr. 2018, at 12:45 pm CEST#9
0 Likes

Nobody has liked this post so far
Micha2018 wrote on 08.04.2018 at 12:17 pm: Aha ok, maybe a technical error or it takes a while until it is converted on the account.
I just hope that I do not get ripped off since I finally deposited several hundred euros,
with which I have earned this.

Sorry for the delay in replying, I can only reply every 10 minutes at the moment...

Take your time with answering here nobody pushes you

This post has been translated automatically

sonne10
Top Member

Bonus conditions fulfilled, credit gone.

8th Apr. 2018, at 01:10 pm CEST#10
0 Likes

Nobody has liked this post so far
to play with bonus is always associated with a Risk I have found I only play with bonus when I do not have to make a Deposit

This post has been translated automatically

Hot Topics22nd Dec. 2024 at 11:30 pm CET

Gossip
0
Offline Casinos
0
Offline Casinos
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1 online
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately