Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Bonus & offers: Bonus announced - but not received

Topic created on 20th Apr. 2021 | Page: 1 of 1 | Answers: 8 | Views: 1,809
Claudino

Bonus announced - but not received

20th Apr. 2021, at 03:22 pm CEST#1
0 Likes

Nobody has liked this post so far
FYI for the users here, I receive a text message and a phone call from sunnyplayer. I am promised a 100% bonus. After 3 hrs logged in there and no bonus deposited. On inquiry in the chat I am told that it is an "oversight".. . I do not receive any bonus! Is that pathetic....I thought sunnyplayer was a big company

This post has been translated automatically

gamble1
Icon

Bonus announced - but not received

20th Apr. 2021, at 03:27 pm CEST#2
1 Like

Liked this post: Avatar von TranceBabe TranceBabe
Claudino wrote on 20.04.2021 at 15:22: For the info of the users here: I receive a SMS and a call from sunnyplayer. I am promised a 100% bonus. Logged in there after 3 hrs and no bonus deposited. On inquiry in chat I am told that it is an "oversight".. . I do not receive any bonus! Is that pathetic....I thought sunnyplayer was a big company.

Yes well was just a mistake then the casino can decide whether they give out of goodwill the bonus or not

Happens sometimes

This post has been translated automatically

Xavi22
Expert

Bonus announced - but not received

20th Apr. 2021, at 03:38 pm CEST#3
0 Likes

Nobody has liked this post so far
Can gamble1 unfortunately not agree. Provided that the call was documented and the casino knew about it, the statement "was a mistake, sorry" is not okay. For me, that would be a reason not to play there anymore

This post has been translated automatically

garfield68
Elite

Bonus announced - but not received

20th Apr. 2021, at 03:38 pm CEST#4
0 Likes

Nobody has liked this post so far
Claudino wrote on 20.04.2021 at 15:22: For the info of the users here: I receive a SMS and a call from sunnyplayer. I am promised a 100% bonus. Logged in there after 3 hrs and no bonus deposited. On inquiry in the chat I am told that it is an "oversight".. . I do not receive any bonus! Is that pathetic....I thought sunnyplayer was a big company.

i have today at noon this phone call from sunnyplayer also received. have just looked, with me the 100% bonus is available in the account. but I will not use, 40x convert and the still Deposit AND bonus is really too much for me

This post has been translated automatically

gamble1
Icon

Bonus announced - but not received

20th Apr. 2021, at 03:43 pm CEST#5
0 Likes

Nobody has liked this post so far
Xavi22 wrote on 20.04.2021 at 15:38: Can gamble1 unfortunately not agree. Provided the call was documented and the casino knew about it, saying "was a mistake, sorry" is not ok. For me that would be a reason not to play there anymore.

Oh crap have read over the call

I remain with my opinion in relation to the SMS the call but there should then already give the bonus

This post has been translated automatically

TranceBabe
Expert

Bonus announced - but not received

25th Apr. 2021, at 08:44 am CEST#2
0 Likes

Nobody has liked this post so far
garfield68 wrote on 20.04.2021 at 15:38
i have today at noon this phone call from sunnyplayer also received. have just looked, with me the 100% bonus is available in the account. but I will not use, 40x convert and the still Deposit AND bonus is really too much for me.

I think you are mistaken there just a little. At Sunnyplayer (and also Sunmaker) Bonuses are almost always wagered as follows: Either only the bonus amount 40x for slot games or deposit and bonus amount 4x each for sports betting. But I have definitely never had to wager the deposit and bonus amount together 40x on slots there 😉

This post has been translated automatically

Anonym

Bonus announced - but not received

26th Apr. 2021, at 07:52 am CEST#3
0 Likes

Nobody has liked this post so far
I agree. sunmaker and sunnyplayer are 40 times bonus amount. Not bonus with real money

This post has been translated automatically

Pima007
Amateur

Bonus announced - but not received

26th Apr. 2021, at 01:43 pm CEST#4
0 Likes

Nobody has liked this post so far
Well, that even called extra, and he does not get it, is already somewhat unseriös. So wrong mail I could still understand, but wrong call?

With the 5 seconds rule at Sunny, Bonuses have become uninteresting anyway

Wager times 4000€ with 5 seconds Look for a casino with Deposit bonus, there are still enough.

This post has been translated automatically

gamble1
Icon

Bonus announced - but not received

26th Apr. 2021, at 03:35 pm CEST#5
0 Likes

Nobody has liked this post so far
Pima007 wrote on 26.04.2021 at 13:43 clock: Well, that even called extra, and he does not get it, is already something unseriös. So wrong mail I could still understand, but wrong call?

With the 5 seconds rule at Sunny, Bonuses are there anyway become uninteresting

Wager times 4000€ with 5 seconds Look for a casino with Deposit bonus, there are still enough.


goes but is far from fun

This post has been translated automatically

Hot Topics6th Nov. 2024 at 01:07 am CET

Casino Games
0
World
0
Online Casinos
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately