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Bonus & offers: Birthday bonus Tipico

Topic created on 12th Jul. 2019 | Page: 1 of 1 | Answers: 8 | Views: 2,758
Rantanplan
Rookie
Hey everyone,

received a birthday mail from Tipico on Wednesday. 5 Euro Risk free bet and 10 free spins in Starburst for today.

The following was written in the mail about the freespins:


In addition, we also have free spins for you, which you can redeem on Friday atTipico Casino on our popular slot Starburst .

IMPORTANT: Please log in up to and including Thursday once at new Tipico Casino so that we can credit you with your free spins for the game "Starburst" on Friday! Logging into the casino is all it takes, you don't have to Deposit or play."



Can someone explain to me how this is to be understood exactly ?

Greeting & thanks

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DiamondDonut
Top Member
Rantanplan wrote on 07/12/2019 4:18 pm: Hey everyone,

received a birthday mail from Tipico on Wednesday. 5 Euro Risk free bet and 10 free spins in Starburst for today.

The following was written in the mail about the freespins:


In addition, we also have free spins for you, which you can redeem on Friday atTipico Casino on our popular slot Starburst .

IMPORTANT: Please log in up to and including Thursday once at new Tipico Casino so that we can credit you with your free spins for the game "Starburst" on Friday! Logging into the casino is all it takes, you don't have to Deposit or play."



Can someone explain to me how this is to be understood exactly ?

Greeting & Thanks

Actually quite simple,you would have had to log in to Tipico until yesterday and click on "Casino" and today you would have had to open only the game "Starburst"

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Xavi22
Expert
As a rule, you can simply open the casino now. Within a few minutes you will have your free spins. If it does not work, you can contact the Live Chat

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Rantanplan
Rookie
Xavi22 wrote on 12/07/2019 at 16:57: But usually you can just open the casino now. Within a few minutes you will have your free spins. If it does not go, you can contact the live chat.

So I also thought. Of course, I logged in directly on Wednesday and looked, but it was not yet available. Well, then just on Friday I thought to myself.

Logged in today and nothing. After consulting with support, I would have had to log in yesterday to get the bonus today.

"Thank you for contacting Tipico.

The bonus needs a new casino login on Thursday so you can receive the bonus Friday. Unfortunately we cannot see a login yesterday and therefore bonus could not be credited. We kindly advise you to wait for our future offers or to join our summer promotions ;"

It was all too stupid for me to argue with the support because of 10 free spins. I'm just disappointed that the support because of ridiculous 10 spins birthday reward does not even turn a blind eye or writes his mails properly.

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B****3
Sorry, but do you think your behavior is appropriate?

Tipico GIVES you something for your birthday, you miss it and then complain?
Because of a ridiculous 10 spins?

Sorry either you are totally burned or extremely addicted, that's all I can think of.

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Bvb1995
Expert
10 spins a 10 cent are 1 euro in the best case you get 1 euro back gg

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BacardiFeeling
Amateur
Blubbo33 wrote on 07/12/2019 9:55 pm: Sorry, but do you think your behavior is appropriate?

Tipico GIVES you something for your birthday, you miss it and then complain ?
Because of a ridiculous 10 spins ?

Sorry either you are totally burnt out or extremely addicted, that's all I can think of.


You could have expressed it differently or not ? Do you always have to be so abusive.

Well, it can happen times as it has happened to me times.

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B****3
Yes maybe I should have done that sorry, but to make such a fuss about 10 freegames I find funny.

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Rantanplan
Rookie
It's not that I missed something or that I'm so keen on the free spins. They can keep se gladly. Only the behavior of Tipico because of such a small bonus.

In the mail was expressly that I had to register incl. Thursday once in the casino, which I also did. Here it should not matter whether it happens Wednesday or Thursday. Or do I see that now completely wrong?

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