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Bonus & offers: BingBong & JPP Membership -Your opinion (Page 8)

Topic created on 02nd Mar. 2025 | Page: 8 of 8 | Answers: 110 | Views: 6,437
DerLorax
Experienced

Saphira wrote on 07.04.2025 at 13:45: When I read all the negative reports, I'm glad I canceled my subscription. Apparently, as a paying member, you now have to chase after the promised services. I'm also surprised that the casino manager no longer speaks out here. A business model is only successful if it works smoothly. You can't just take the money and then be asked for it. If I subscribe to a newspaper somewhere, I expect it to arrive at the agreed time - and in full, without any blank pages. That's just an example. I was perhaps lucky that the prize packs from the duel free games were credited to me relatively promptly (albeit after the 72 hours). But the manager was still involved here. It's always a mistake to advertise something far too early and then fail because of the smallest things, while those responsible disappear into thin air.

Yes, this not coming forward at all really doesn't make a good impression. Gamblejoe can report so favorably about the subscription model. I'm going to play my games now, then I'm out for the time being.

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Druff
Amateur
DerLorax wrote on 07.04.2025 at 14:03:

Well, I'll be curious to see how they get that organized. They would need access to the max RTP slots 🤔 I hope that can be sorted out

"Thank you very much for your message.


Please send us the screenshots of the affected duels where the names of the participants can be seen. We will then be happy to check your request for you.

Do you need further help? Please contact us again.

We wish you a pleasant day."

Came at 12:30 sharp 😂😂 I'm curious 😂😂 I sent the screenshot to Daniela from the pirates of course, but what do these duels have an ID for if they want to know the names of the participants? 😂😂 It's pretty ridiculous 😂

But since today 10:42 my subscription has expired anyway, I also told Daniela that she doesn't have to waste any more time, also that you don't read anything good about these duels and also that their community manager is very much missed on Gamblejoe 😁😂

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DerLorax
Experienced

Druff wrote on 08.04.2025 at 13:07:
"thank you for your message.


Please send us again the screenshots of the affected duels where the names of the participants are visible. We will then be happy to check your request for you.

Do you need further help? Feel free to contact us again.

We wish you a pleasant day."

Came at 12:30 sharp 😂😂 I'm curious 😂😂 I sent the screenshot to Daniela from the pirates of course, but what do these duels have an ID for if they want to know the names of the participants? 😂😂 Pretty ridiculous 😂

But since today 10:42 my subscription has expired anyway, I also told Daniela that she doesn't have to waste any more time, also that you don't read anything good about these duels and also that their community manager on Gamblejoe is very much missed 😁😂

Well, then you also shared all the information you had to share 😄 For me, it was Daniela and a bit of Niklas - and everything got sorted out. I'm sure she'll be able to do the same with you 👍

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RebellYell
Top Member
Somehow the treatment of paying members is really below par. It's frightening how many have to chase after free spins and the duels they've won. A friend of mine had her membership automatically extended yesterday and even then, no free spins were booked. Of course, she also had to send screenshots to prove that she really didn't have them. What's the point of such harassment? Do they know that there are obviously big problems with the automatic booking of free spins?

I still think this membership is basically ok (but I wouldn't spend any more money on it), but the whole process is really the last straw!

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JackpotPiraten
Rookie
Hello dear players,

thank you very much for your valuable feedback and opinions. The response to our Premium Membership was impressive and exceeded our expectations.

At the same time, also thanks to your feedback, we have identified technical problems with the first monthly change that remained undetected in our pre-launch tests and were therefore difficult to foresee. As our Premium Memberships are a completely new innovation, errors can unfortunately never be completely ruled out. Please give us a few days to rectify the causes.

We have compiled a list of bugs and optimizations and are already working hard to fix them and offer you exciting new enhancements in the future


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merkator88
Amateur

JackpotPirates wrote on 09.04.2025 at 12:21: Hello dear players,

thank you very much for your valuable feedback and opinions. The response to our Premium Membership was impressive and exceeded our expectations.

At the same time, also thanks to your feedback, we have identified technical problems with the first monthly change that remained undetected in our pre-launch tests and were therefore difficult to foresee. As our Premium Memberships are a completely new innovation, errors can unfortunately never be completely ruled out. Please give us a few days to rectify the causes.

We have compiled a list of bugs and optimizations and are already working hard to fix them and offer you exciting new enhancements in the future



One more point you could work on... You should be made aware when you register that if you already have an account with JackpotPiraten you can also use it to log in to BingBong. I didn't know this and also registered with BingBong and as soon as a large payout was due, my account was blocked due to a double account... Of course, all memberships, free spins from duels and so on were also removed...

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Hot Topics28th Apr. 2025 at 11:19 am CEST

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