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Bonus & offers: BingBong & JPP Membership -Your opinion (Page 7)

Topic created on 02nd Mar. 2025 | Page: 7 of 7 | Answers: 97 | Views: 5,141
DerLorax
Experienced

JonasBrrt wrote on 05/04/2025 00:49:

Yes with me it was also the 29 and the 30 where I am still waiting for the wins but I reached one yesterday in Live Chat and I was told today all games will be rebooked.

I hope the same for you 😁

Maybe we are in the same groups 😁 I'm curious, the support is already on my case, then something should come 😉

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JonasBrrt
Experienced

DerLorax wrote on 05.04.2025 09:19:

Maybe we are also in the same groups 😁 I'm curious, the support is already with me, then something should come 😉

Haha and then they run through safely without a win

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RebellYell
Top Member
So now my update on the membership.

I let it run as normal and then the problems started.

I had received the duel tickets, but not the free spins. The support was very cheeky towards me at first. I had to send a few screenshots to prove that they weren't in the promotions and then I always had to write to support to get them booked for me. I was told that I had canceled my membership, which is why there were problems. Ajaaa.... Of course I hadn't and I just read here that others probably had the same experience. Sorry.... You're already a member and pay money for it and have to put up with it. But well, free spins were then always booked quite quickly (nevertheless the process was extremely annoying).

I can only say that I had a total of 2 x medium wins and several small ones. So it's a bit better than in other casinos. But absolutely nothing earth-shattering where I say "awesome, I really notice the increased RTP".

I have not yet received any free spins for the duels I won and have been waiting more than a week for them. That's annoying!

Then there's something else I find a bit cheeky. The Greentube games that have now been added to the MAX RTPs games have an RTP of 90 % (!!!!!!!!!!!!), which is just 2 % more than the "normal" games at Jackpotpiraten. And that already counts as max RTP? Honestly now? I won't touch these things and pay extra tax on them!

Well...will I renew my membership again? I don't know...What I do know is that the process with the free spins was extremely annoying and waiting for the free spins for the duel tickets isn't exactly a hit either. I hope the casino will make some improvements here so that everything runs smoothly and faster!

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DerLorax
Experienced
The casino manager no longer dares to come here either 🤭

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Saphira
Elite

RebellYell wrote on 05.04.2025 at 11:25 am: So now my update on the membership.

I let it run normally and then the problems started.

I had received the duel tickets, but not the free spins. The support was very cheeky towards me at first. I had to send a few screenshots to prove that they weren't in the promotions and then I always had to write to support to get them booked for me. I was told that I had canceled my membership, which is why there were problems. Ajaaa.... Of course I hadn't and I just read here that others probably had the same experience. Sorry.... You're already a member and pay money for it and have to put up with it. But well, free spins were then always booked quite quickly (nevertheless the process was extremely annoying).

I can only say that I had a total of 2 x medium wins and several small ones. So it's a bit better than in other casinos. But absolutely nothing earth-shattering where I say "awesome, I really notice the increased RTP".

I have not yet received any free spins for the duels I won and have been waiting more than a week for them. That's annoying!

Then there's something else I find a bit cheeky. The Greentube games that have now been added to the MAX RTPs games have an RTP of 90 % (!!!!!!!!!!!!), which is just 2 % more than the "normal" games at Jackpotpiraten. And that already counts as max RTP? Honestly now? I won't touch these things and pay extra tax on them!

Well...will I renew my membership again? I don't know...What I do know is that the process with the free spins was extremely annoying and waiting for the free spins for the duel tickets isn't exactly a hit either. I hope the casino will make some improvements here so that everything runs smoothly and faster!

Then you'll feel the same way as I do with the feeling that things are running a little better than before, but not so much that you notice a clear difference. It's also interesting to note that Greentube games are supposed to have a max RTP of 90%. I would also steer clear of these. One thing that doesn't work at all is the long waiting time for the duel free spins. The website states that they will be credited within 72 hours. What is meant, however, is after 72 hours. I think that's misleading, and I've already written about it somewhere. What's so difficult about crediting free spins immediately? I know you can't compare it, but I often think back to the Videoslots times when the rewards from battles were credited instantly and could be used immediately. Perhaps the long waiting time is also linked to the hope that one or the other will Deposit something quickly to bridge the gap

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DerLorax
Experienced

Saphira wrote on 05.04.2025 at 11:48 am:

Then you're similar to me with the feeling that it runs a little better than before, but not so much that you notice a significant difference. Also interesting is the reference to Greentube games, whose max RTP is supposed to be 90%. I would also steer clear of these. One thing that doesn't work at all is the long waiting time for the duel free spins. The website states that they will be credited within 72 hours. What is meant, however, is after 72 hours. I think that's misleading, and I've already written about it somewhere. What's so difficult about crediting free spins immediately? I know you can't compare it, but I often think back to the Videoslots times when the rewards from the battles were credited instantly and could be used immediately. Perhaps the long waiting time is also linked to the hope that one or the other will Deposit something quickly to bridge the gap

Sometimes it takes a few days for the last participant in a duel to complete their rounds. I also asked the customer service how the 72 hours are meant, 72 hours after my participation, after the last participation of a fellow player, or even 72 hours after the end of my final time. I would also have been interested to know whether billing only takes place once 5 participants have taken part.


These questions are still unanswered. But they may also have been lost in the demand for free games from the duels.

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DerLorax
Experienced

JonasBrrt wrote on 05/04/2025 00:49:

Yes with me it was also the 29 and the 30 where I am still waiting for the wins but I reached one yesterday in Live Chat and I was told today all games will be rebooked.

I hope so with you too 😁

Has anything changed for you? I still have nothing, no games, no info. I don't think anything will happen today on a Saturday either. 🤔

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JonasBrrt
Experienced

DerLorax wrote on 05.04.2025 at 17:45:

Has anything happened with you? I still have nothing, no games, no info. Don't think anything will happen today on a Saturday either. 🤔

Of course not, I haven't received a message or anything yet...

Really sad how they treat your paying membership

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