Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Bonus & offers: 10.000€ Paid out - Error from the casino - Problems?!

Topic created on 01st Dec. 2021 | Page: 1 of 1 | Answers: 6 | Views: 1,920
mm250ps
Amateur
Moin, I have the following scenario.

I, sometime get an email from the casino with 40 free spins.
I, play and play and have at the end 10.000€ on the clock.
(something like this happens of course only then with Grartis free spins)

As everyone knows, the free spins of course have a max cashout.
I thought oh come, take the 100€ and rest let just set to 0.
So I wanted to chat and explain to them that etc.
Chat does not answer, 20min later no desire and I press on cash out 5.000€.

Money is 2 days later there, I think to myself hääää?!
Press again 5.000€ pay out and money also arrived.

Jo, now came an email that of course there should never be a payout,
because the win from the free spins actually could not be paid out.

Because I have so many deposits / withdrawals there, they have just not
more closely examined and simply raus gehaun the payment.

I do not pay now 10,000 € back into the casino, logical?

Here in DE can me nix?!

Yes I know, morally wrong, but 10,000 € have or not?

The casino has a Malta license, but is hardly found here on GJ.

This post has been translated automatically

moralischverwerflich
Expert
Almost not to believe.... But I would put the money aside and just wait. Also ignore any letters from lawyers or the like. Only if what comes from the court or so, so really what high, then I would react and defend me first and argue reasonably. I think in the end it will run out on own fault of the casino

This post has been translated automatically

Xavi22
Expert
As my previous poster also explained:

Avoid the casino and never Deposit anything there again. There probably won't be more than a few bitterly nasty emails. Even if they give it to a collection agency, I would continue to ignore it. And a court order for alleged casino debts will definitely not happen

This post has been translated automatically

Gammler80
Experienced
Xavi22 wrote on 01/12/2021 at 08:26: As my previous poster also explained:

Avoid the casino and never Deposit anything there again. There probably won't be more than a few bitterly nasty emails. Even if they give it to a collection agency, I would keep ignoring it. And a court order for alleged casino debts will definitely not happen.

I also see it that way. Perhaps still the addition to make themselves if necessary smartly which casinos belong to the same group and avoid these of course also. Could also give problems. Is your thing, you have to decide which way you choose. Either way, congratulations on your win and good luck

This post has been translated automatically

Muschmusch
Amateur
May I ask which casinos that was??😀🙏


Congratulations on this!!🎁😇

This post has been translated automatically

slotliebe89
Elite
Actually, such sums are already checked more closely. The casino group would also interest me. If you decide to keep the money, you should not only not Deposit the 10000€ back into the casino (or the entire casino group), but not a single euro. If there is a possible win, they will certainly not pay out otherwise.

This post has been translated automatically

wettibernd
Expert
I can not believe that actually almost. If it should be so then keep the money and should ever come a court order then raise objection against the entire sum. Because they have no legal means against you in Germany and I can also issue a reminder against Donald Duck in Duckburg without it being checked, that only happens after an appeal. Congratulations on the win.

This post has been translated automatically

Hot Topics22nd Dec. 2024 at 01:45 pm CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately