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Bonus & offers: 10.000€ Paid out - Error from the casino - Problems?!

Topic created on 01st Dec. 2021 | Page: 1 of 1 | Answers: 6 | Views: 1,903
mm250ps
Amateur
Moin, I have the following scenario.

I, sometime get an email from the casino with 40 free spins.
I, play and play and have at the end 10.000€ on the clock.
(something like this happens of course only then with Grartis free spins)

As everyone knows, the free spins of course have a max cashout.
I thought oh come, take the 100€ and rest let just set to 0.
So I wanted to chat and explain to them that etc.
Chat does not answer, 20min later no desire and I press on cash out 5.000€.

Money is 2 days later there, I think to myself hääää?!
Press again 5.000€ pay out and money also arrived.

Jo, now came an email that of course there should never be a payout,
because the win from the free spins actually could not be paid out.

Because I have so many deposits / withdrawals there, they have just not
more closely examined and simply raus gehaun the payment.

I do not pay now 10,000 € back into the casino, logical?

Here in DE can me nix?!

Yes I know, morally wrong, but 10,000 € have or not?

The casino has a Malta license, but is hardly found here on GJ.

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moralischverwerflich
Expert
Almost not to believe.... But I would put the money aside and just wait. Also ignore any letters from lawyers or the like. Only if what comes from the court or so, so really what high, then I would react and defend me first and argue reasonably. I think in the end it will run out on own fault of the casino

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Xavi22
Expert
As my previous poster also explained:

Avoid the casino and never Deposit anything there again. There probably won't be more than a few bitterly nasty emails. Even if they give it to a collection agency, I would continue to ignore it. And a court order for alleged casino debts will definitely not happen

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Gammler80
Experienced
Xavi22 wrote on 01/12/2021 at 08:26: As my previous poster also explained:

Avoid the casino and never Deposit anything there again. There probably won't be more than a few bitterly nasty emails. Even if they give it to a collection agency, I would keep ignoring it. And a court order for alleged casino debts will definitely not happen.

I also see it that way. Perhaps still the addition to make themselves if necessary smartly which casinos belong to the same group and avoid these of course also. Could also give problems. Is your thing, you have to decide which way you choose. Either way, congratulations on your win and good luck

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Muschmusch
Amateur
May I ask which casinos that was??😀🙏


Congratulations on this!!🎁😇

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slotliebe89
Elite
Actually, such sums are already checked more closely. The casino group would also interest me. If you decide to keep the money, you should not only not Deposit the 10000€ back into the casino (or the entire casino group), but not a single euro. If there is a possible win, they will certainly not pay out otherwise.

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wettibernd
Expert
I can not believe that actually almost. If it should be so then keep the money and should ever come a court order then raise objection against the entire sum. Because they have no legal means against you in Germany and I can also issue a reminder against Donald Duck in Duckburg without it being checked, that only happens after an appeal. Congratulations on the win.

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