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Tips, tricks, strategies... : Error message - Simultaneous game detected

Topic created on 04th Dec. 2022 | Page: 1 of 1 | Answers: 7 | Views: 8,838
GoodyG
I have logged out of all sites on both mobile and computer. (browser data, cookies all deleted)
nevertheless I get at novoline.de the message

" Simultaneous game detected
You are active on another gambling site. Please log out there, then you can play at Novoline after a short waiting period."

I have already contacted support, they told me that they can not do anything for me

help pls
Thanks for your answers !

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Anonym

GoodyG wrote on 04/12/2022 at 12:46 PM: I have logged out of all sites on both mobile and computer. (browser data, cookies all deleted)
nevertheless I get at novoline.de the message

" Simultaneous game detected
You are active on another gambling site. Please log out there, then you can play at Novoline after a short waiting period."

I have already contacted support, they told me that they can not do anything for me

help pls
Thanks for your answers !

Do you maybe have a bonus open on the other sites or even in the casino mentioned? Maybe free spins you got from your deposits? If so, then cancel the bonus or play the free spins

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Paddington
Expert
Try it via another IP address!

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Medusa23
Found a solution. Just have the same problem

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btssultan
Experienced
As a rule, the overall waiting time is about an hour, then you are also automatically logged out of all systems, so the support told me. I personally distance myself from the German sites but very much, you have much more waiting times, server errors and automatic logout while you are in the game. So you can also tie the player's money, is from my point of view all intentional and has nothing to do with technical problems such as BingBong and Co. always claimed "which, incidentally, is already said for months by the support".

If it were up to me, all German providers on the market, who do not manage to solve their server failures and server problems in general within a few hours, should have their license revoked until a solution is found. This is simply a deliberate gap exploited and the player stalled.

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BinGOLDiG
Expert

Medusa23 wrote on 12/18/2022 at 12:23 PM: Found a solution. Just have the same problem


The error is not with you but with the casino!
Write them an email, so that they know and the error is fixed

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Sunnyle
Amateur
Have the problem for hours...

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bigbig
Experienced
This is rip-off with state approval.simply boycott these casinos.would be interesting whether the then go bankrupt or at taxpayer expense may continue to operate.

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Hot Topics21st Nov. 2024 at 07:38 pm CET

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