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Landbased Casinos in general: [solved] Warning about Boom casino

Topic created on 20th Mar. 2021 | Page: 1 of 2 | Answers: 12 | Views: 4,277
gambler67
Experienced

[solved] Warning about Boom casino

20th Mar. 2021, at 09:47 pm CET#1
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Hello,

i have laboriously played the game Monopoly Megaways, me many houses (mostly 4) together on 2 euros.

After I have made my last payout and yesterday still have gambled away my cash bonus, I noticed today that everything was set to the initial status what I find a richtitge mess. Imagine you are playing Wild Swarm and suddenly you realize that everything has been reset to the beginning.

Can someone help me whether you can complain to an official body, because I find that not in order.

Thanks for your posts

This post has been translated automatically

nils1887
Rookie

[solved] Warning about Boom casino

21st Mar. 2021, at 02:34 am CET#2
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moin gambler67,

just go to the Live Chat and report what your problem is, sometimes it is the game Provider and the casino can do nothing for it.
i had it once in lil devil, after a short back and forth from the casino and big time gaming, I had my progress back after a week.

peace!

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gambler67
Experienced

[solved] Warning about Boom casino

21st Mar. 2021, at 12:57 pm CET#3
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Hi Nils, thank you - I have written to the support times, but also very strange - on my 1.Mail in German came as an answer - you need more information - answered in German. Ok what the heck I did that a 2.Mail written, then came as an answer now is suddenly no German support available (consider the answer of the 1.Mail 1 hour before came on deusch)..but also the ok I wrote it as an English text and then came one will contact me by mail...so times wait....

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tEquilA
Amateur

[solved] Warning about Boom casino

21st Mar. 2021, at 01:47 pm CET#4
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gambler67 wrote on 20/03/2021 at 21:47: Hello,

i have laboriously at the game Monopoly Megaways, me many houses (mostly 4) played together on 2 euros.

After I have made my last payout and yesterday I gambled away my cash bonus, I found out today that everything was set to the initial status which I find a real mess. Imagine you are playing Wild Swarm and suddenly you realize that everything has been reset to the beginning.

Can someone help me whether you can complain to an official body, because I find that not in order.

Thanks for your posts

It's not the casino's fault. There has been a problem with the game itself or the game Provider
Write them an email in English. With German one does hard at Boomcasino. I wanted to delete 5 cents bonus credit last week, whereupon a support employee proudly announced to me by email that they have complied with my request and closed my account (WTF?!). I then wrote to them in English. That's what they then also understood 😉

This post has been translated automatically

gambler67
Experienced

[solved] Warning about Boom casino

21st Mar. 2021, at 01:54 pm CET#5
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:-) oh God, well you will surely have more experience whether the casino, or as you say the game Provider has guilt-if I have a bonus that only cent amounts aufweisst I play BOD there you can already run a line 1cent it down and do not need to ask someone to delete something. I'm curious as I said in English what written and hope for clarification of the facts.

Thanks already

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tEquilA
Amateur

[solved] Warning about Boom casino

21st Mar. 2021, at 02:39 pm CET#6
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The downplay did not work. You can see your balance above. There stood zero. When I clicked on it, but there was real money zero, bonus credit a few cents. The few cents were only displayed there when I clicked on it. In games was everywhere credit zero. No idea what was going on

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Niroht
Experienced

[solved] Warning about Boom casino

21st Mar. 2021, at 03:01 pm CET#7
0 Likes

Nobody has liked this post so far
gambler67 wrote on 20/03/2021 at 21:47: Hello,

i have laboriously at the game Monopoly Megaways, me many houses (mostly 4) played together on 2 euros.

After I have made my last payout and yesterday I gambled away my cash bonus, I found out today that everything was set to the initial status which I find a real mess. Imagine you are playing Wild Swarm and suddenly you realize that everything has been reset to the beginning.

Can someone help me whether you can complain to an official body, because I find that not in order.

Thanks for your posts

When you open the game, it may be that the bet is not directly at 2€ and you have perhaps looked at another bet?

This post has been translated automatically

gambler67
Experienced

[solved] Warning about Boom casino

21st Mar. 2021, at 03:08 pm CET#8
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no unfortunately it was on a euro, but no matter what bet the Monopoly piece was on the same position with the same houses everywhere

This post has been translated automatically

gambler67
Experienced

[solved] Warning about Boom casino

23rd Mar. 2021, at 06:03 pm CET#9
0 Likes

Nobody has liked this post so far
Hello,

today I got an answer from Boom Casino after writing 2 times, they have done internal maintenance work and so my score would not be able to be produced anymore-they offer me 50 euros real money..what do you think? In my eyes a little little

This post has been translated automatically

Goeki72
Experienced

[solved] Warning about Boom casino

23rd Mar. 2021, at 06:20 pm CET#10
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Nobody has liked this post so far
gambler67 wrote on 23/03/2021 at 18:03: Hello,

today I got after 2 times writing from Boom Casino an answer, they have carried out internal maintenance work and thus my score would probably no longer produce-they offer me 50 euros real money..what do you think? In my eyes a little little

What is the alternative?

With something like this you are powerless.

On the other hand, you can be happy.
I have once a year ago a full honeycomb built at Wild Swarm 1 € stake.
Never found again until two weeks ago.
I was really happy at first...
Has cost me say and write 1300€ to dissolve this. It has brought 140 €.

Is not the Swarm mode as a winning video, that's another time.

This post has been translated automatically

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