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Landbased Casinos in general: Failure to comply with player protection laws

Topic created on 25th Jun. 2019 | Page: 1 of 1 | Answers: 6 | Views: 3,230
Dandosch007
Rookie
Servus people! I've got a question^^ For some time, it is so that certain machines (Novoline, etc.) the play is only possible with a code. So that players can only play one of the boxes. At the arcade around the corner, it was initially so that you needed a code. After a while, you were allowed to play the machine of the person next to you if he stopped and you were fast enough. Now it is in the meantime in such a way that none of these said automats is provided any longer with a code and one, as in former times, umpteen automats can play. I find it an outrage!!!! Player protection = zero! What can one do against it ? I have already reported the case to the public order office - that was 2 months ago. Nothing has happened

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Simbda
Top Member
Dandosch007 wrote on 25.06.2019 at 12:04 pm: Servus people! I have there times ne question^^ For some time it is but so that at certain machines (Novoline etc.) the play is only possible with a code. So that players can only play one of the boxes. At the arcade around the corner, it was initially so that you needed a code. After a while, you were allowed to play the machine of the person next to you if he stopped and you were fast enough. Now it is in the meantime in such a way that none of these said automats is provided any longer with a code and one, as in former times, umpteen automats can play. I find it an outrage!!!! Player protection = zero! What can one do against it ? I have already reported the case to the public order office - that was 2 months ago. Nothing has happened.

🤔 No plan but ask in the spilo why this is so. They must know that. But why does that upset you?

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N****D
- - message was removed by a moderator due to duplicate account --

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gamble1
Icon
First of all, there are devices that are built according to the Technical Directive 5 (TR5) and there are devices that are built according to the Technical Directive 5.1 (TR5.1)

The background is a transition period and there were two different approvals

Devices that are operated according to TR5 may be operated without code until 2021. This means that they run according to the new guideline with start button press etc. but do not require a code to play and you can use as many of them as you want

now Gauselmann and Bally Wulff have built devices according to both approvals to allow the players until the year 2021 still the multiple play on it

Novomatic has completely abandoned the machines without code means you can use only 1 Novo because they are all with code

From 2021 this will be the end then the devices after tr5 must be gone and only those after tr5.1 (so without exception with code) may be operated

To the other point there was some time ago a message that you can take the device with code from the next door if this is not logged out but that was revoked in the same month and now applies again

Max 1 code per person all others without code as many as you want

I also find that this new system brings nothing and is worse than the old but can not change the manufacturers trick but always and the state earns but diligently with I just assume times the tolerate deliberately you do not cut off the hand that feeds you

a report to the Ordnugsamt only makes sense if the zb with the Novos have removed the codes all other devices simply have an approval until 2021 that they may run without code

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Falko
Icon
Everything revolves around money. If you are allowed to play only one machine, that brings in less revenue for the city. Since that can be quite possible, that some cities bsonders suffer from lack of money unwillingly want to do without it and thus have blinders in front of their eyes as far as the new laws are concerned. Maybe that's the reason why they don't react to your complaint.

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Knochen
Elite
So in the Spielo where I go to play from time to time it's like that:

All Novomatic machines need a code, you get only one. The Merkur machines can be played without a code. There is always a Merkur machine next to a Novoline machine. Theoretically, you can play on several machines if you choose the Merkur machines or go to a Novoline machine that is still unlocked. But then the supervisor says relatively quickly that you are not allowed to do that



I would approve of a personal player card. A card that must be inserted in the machine in order to play and of which each person can only have one and must apply for it and bring it with them. On this card it should also be possible to set limits or to be blocked. So one would not have the chance to play at all. The ID card should also be scanned at the entrance to the gaming arcade. The system should then be able to recognize which players are present and only accept the cards of these players

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gamble1
Icon
Bone wrote on 06/25/2019 3:56 PM: So in the Spielo I go to play in from time to time it's like this:

All Novomatic machines need a code, you also only get one. The Merkur machines can be played without a code. There is always a Merkur machine next to a Novoline machine. Theoretically, you can play on several machines if you choose the Merkur machines or go to a Novoline machine that is still unlocked. But then the supervisor says relatively quickly that you are not allowed to do that



I would approve of a personal player card. A card that must be inserted in the machine in order to play and of which each person can only have one and must apply for it himself and bring it with him. On this card it should also be possible to set limits or to be blocked. So one would not have the chance to play at all. The ID card should also be scanned at the entrance to the gaming arcade. The system should be able to recognize which players are present and only accept cards from these players.

This would be relatively easy to do in theory and certainly in practice


1) playing should no longer be a taboo subject (otherwise no one would apply for the card)

2) the privacy faction would scream very very loudly

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