Topic created on 28th May. 2018 | Page: 1 of 1 | Answers: 9 | Views: 1,903
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Excluded from bonus promotions
28th May. 2018, at 09:33 pm CEST#1
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Hello,
i deposited today for the first time in about two weeks at Casumo. There was 20 free spins for a game and 3 free spins because I have reached letzens probably new level.
I deposited and played and cashed out. Wanted to use the free spins and it did not work. I wrote to customer chat and the lady told me a "security team" has decided that I may NOT use Bonuses more. Hä????
Deposit bonuses I never took anyway, but like times free spins when I Deposit anyway. And from them I have NEVER been able to bring something to payout.
My question...does anyone know what this could have to do with? And has anyone ever happened something like this, that he was excluded from the bonus offers at a casino?
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Anonym
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Excluded from bonus promotions
28th May. 2018, at 10:11 pm CEST#2
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I had a similar experience at Casinoclub. Over the years, I got more out of there than I paid in. But not through the free spins that there are constantly. A few weeks ago, a "team" decided that I would be excluded. When asked why, they never answered me. And I was almost from the beginning. Well....then it is just so.
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Anonym
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Excluded from bonus promotions
28th May. 2018, at 10:18 pm CEST#3
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kampfsittich wrote on 28/05/2018 at 22:11: I had a similar experience at Casinoclub. I had gotten more out of there over the years than I deposited. But that's not because of the free spins that are there all the time. A few weeks ago, a "team" decided that I would be excluded. When asked why, they never answered me. And I was almost from the beginning. Well....then it is just so.
That was also my first thought, that I am too much in the "plus". But no, have the month at Casumo a fat minus. And it must have been decided in the last 14 days, where I have not played there. Strange. But there I'm not the only one who it once so happened in a casino. Oh man...
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Anonym
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Excluded from bonus promotions
29th May. 2018, at 09:04 am CEST#4
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I used to sign up for no DepositBonuses at so many casinos. At some point, after registering, an employee told me that I had committed bonus fraud and would not get anything from the casino group.
Happened to me at NetBet, where I played three times for a free bonus.
Then came at some point a mail that I am excluded from bonus promotions until further notice.
Have closed my account there and good.
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Anonym
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Excluded from bonus promotions
29th May. 2018, at 04:52 pm CEST#6
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upola wrote on 29/05/2018 at 09:17: Happened to me at NetBet.Have played there three times a bonus free.
Then came at some point a mail that I am excluded from bonus promotions until further notice.
Have closed my account there and good.
The best answer these OC are real hu...... ... .!!! Sorry but is so
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Anonym
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Excluded from bonus promotions
30th May. 2018, at 07:59 am CEST#7
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Ronny1982 wrote on 28/05/2018 at 21:33: Hello,
i deposited today for the first time in about two weeks at Casumo. There was 20 free spins for a game deposited at valuables and 3 free spins because I letzens have probably reached new level.
I deposited and played and cashed out. Wanted to use the free spins and it did not work. I wrote to customer chat and the lady told me a "security team" has decided that I may NOT use Bonuses more. Hä????
Deposit bonuses I never took anyway, but like times free spins when I Deposit anyway. And from them I have NEVER been able to bring something to payout.
My question...does anyone know what this could have to do with? And has anyone ever happened something like this, that he was excluded from the bonus offers at a casino?
With me a few years ago ... they look at your entire history ... including how many bonuses you have received over your time there no matter whether loss or win from it. x mails back and forth ... no reasonable answer "why" get
Then half a year nothing paid in ... suddenly with 3 bonuses a week over months have been overwhelmed.
Much arbitrariness ... the real reasons you never know anyway
Casumo is anyway funny, because I make every now and then a self-lock (to protect myself) or I have no bock again and again to Deposit without reason, they wrote me an e-mail and I was asked if I'm addicted because I always exclude me. I said, the self-exclusion I have met myself because I want to protect me blah blah... they threatened me in any case to block my account. lol I thought to myself
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Anonym
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Former Member
Excluded from bonus promotions
30th May. 2018, at 08:50 am CEST#9
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dumdumurindanger wrote on 05/30/2018 at 07:59 AM
With me a few years ago .. they look at your entire history ... including how many Bonuses you got over your time there no matter if it turned into loss or win. x mails back and forth ... no reasonable answer "why" get
Then half a year nothing paid in ... suddenly with 3 bonuses a week over months have been overwhelmed.
Much arbitrariness ... the real reasons you never know anyway
I will probably never know the reason either. But well..it's not like this is the only casino where I can play. But I have to admit, lately I have been playing there quite happily. But so, not with me. If I had won something with the bonuses, I would understand that maybe. But I have NIEEE ...well...
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M****3
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Excluded from bonus promotions
31st May. 2018, at 06:15 am CEST#10
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I am excluded from all nektan u progressplay casinos for the no DepositBonuses forever supposedly multiple accounts. I also can not help it if there is hoer free wifi.
Excluded from bonus promotions
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i deposited today for the first time in about two weeks at Casumo. There was 20 free spins for a game and 3 free spins because I have reached letzens probably new level.
I deposited and played and cashed out. Wanted to use the free spins and it did not work. I wrote to customer chat and the lady told me a "security team" has decided that I may NOT use Bonuses more. Hä????
Deposit bonuses I never took anyway, but like times free spins when I Deposit anyway. And from them I have NEVER been able to bring something to payout.
My question...does anyone know what this could have to do with? And has anyone ever happened something like this, that he was excluded from the bonus offers at a casino?
This post has been translated automatically
Excluded from bonus promotions
Nobody has liked this post so far
This post has been translated automatically
Excluded from bonus promotions
Nobody has liked this post so far
That was also my first thought, that I am too much in the "plus". But no, have the month at Casumo a fat minus. And it must have been decided in the last 14 days, where I have not played there. Strange. But there I'm not the only one who it once so happened in a casino. Oh man...
This post has been translated automatically
Excluded from bonus promotions
Nobody has liked this post so far
This post has been translated automatically
Excluded from bonus promotions
Nobody has liked this post so far
Then came at some point a mail that I am excluded from bonus promotions until further notice.
Have closed my account there and good.
This post has been translated automatically
Excluded from bonus promotions
Nobody has liked this post so far
The best answer these OC are real hu...... ... .!!! Sorry but is so
This post has been translated automatically
Excluded from bonus promotions
Nobody has liked this post so far
With me a few years ago ... they look at your entire history ... including how many bonuses you have received over your time there no matter whether loss or win from it. x mails back and forth ... no reasonable answer "why" get
Then half a year nothing paid in ... suddenly with 3 bonuses a week over months have been overwhelmed.
Much arbitrariness ... the real reasons you never know anyway
This post has been translated automatically
Excluded from bonus promotions
Nobody has liked this post so far
This post has been translated automatically
Excluded from bonus promotions
Nobody has liked this post so far
I will probably never know the reason either. But well..it's not like this is the only casino where I can play. But I have to admit, lately I have been playing there quite happily. But so, not with me. If I had won something with the bonuses, I would understand that maybe. But I have NIEEE ...well...
This post has been translated automatically
Excluded from bonus promotions
Nobody has liked this post so far
This post has been translated automatically