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Landbased Casinos in general: Deposit amount is not fully displayed

Topic created on 10th Nov. 2018 | Page: 1 of 1 | Answers: 2 | Views: 1,777
Skeptiker
Rookie

Deposit amount is not fully displayed

10th Nov. 2018, at 06:51 pm CET#1
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I was really annoyed today. 4 euros thrown in, 3.90 were only posted. Without me, I thought to myself, money out again. 3.80 was paid out, 15 cents remained in the machine. "Random generator" 0 - 40 cents began to run - of course 0. Supervisor called and asked what happened to my 20 missing cents. Answer: Happens often, I'm just a service person. Can do nothing to it.

Honestly. I don't care about 20 cents, but about the principle. According to TR5 Appendix 6 Point 3, incorrect charging or discharging is an indication of a malfunction

Appendix 6
Indications for the disturbance of the proper function
of a gaming device or for a deviation from
published approval characteristics

.
.
.
(3) Registration of amounts of money in the money depository does not match the amount deposited or disbursed .
.
.
.
In my estimation, the device should not be operated then, should it?
As I said, I'm not concerned about 20 cents. But the inactivity of the supervisor really p**sed me off. I seriously wanted to call the police - but my wife held me back - it's only 20 cents..., leave it.
I am of the opinion that the players are already ripped off enough. In this way also still additionally - that does not have to be. Does anyone have similar experiences? How should one behave?

This post has been translated automatically

Anonym

Deposit amount is not fully displayed

10th Nov. 2018, at 07:41 pm CET#2
0 Likes

Nobody has liked this post so far
Skeptiker wrote on 10.11.2018 at 18:51: Got really annoyed today. threw in 4 euros, 3.90 was just posted. Without me, I thought to myself, money out again. 3.80 was paid out, 15 cents remained in the machine. "Random generator" 0 - 40 cents began to run - of course 0. Supervisor called and asked what happened to my 20 missing cents. Answer: Happens often, I'm just a service employee. Can do nothing to it.

Honestly. I don't care about 20 cents, but about the principle. According to TR5 Appendix 6 Point 3, incorrect charging or discharging is an indication of a malfunction

Appendix 6
Indications for the disturbance of the proper function
of a gaming device or for a deviation from
published approval characteristics

.
.
.
(3) Registration of amounts of money in the money depository does not match the amount deposited or disbursed .
.
.
.
In my estimation, the device should not be operated then, should it?
As I said, I'm not concerned about 20 cents. But the inactivity of the supervisor really p**sed me off. I seriously wanted to call the police - but my wife held me back - it's only 20 cents..., leave it.
I am of the opinion that the players are already ripped off enough. In this way also still additionally - that does not have to be. Does anyone have similar experiences? How should one behave?

If it was reproducible, then cell phone out and record, go out and call the police, show video, go in and show and then that would have had an effect.

But the TR5 regulation is also extremely bad, instead of addressing the real problems and enabling fair gambling you see here again a displacement tactic. No minimum quotas are prescribed on purpose, no time limits for players are prescribed on purpose (but for the machines) and instead you prohibit the free or cheap serving of drinks? They have really set the priorities super...

Also in the area of transport, digital and freedom, our EU seems to like to overregulate and set wrong priorities. Who can recite over 10,000 paragraphs and every year change several hundred, one tries indeed in the bureaucracy to reduce. But the efforts have been as modest as the chances of winning a 6 with a super number in the lottery. One must regulate the gambling fairly, so that everyone goes there a fair chance on a win (at least 80% RTP would be appropriate) has and before too much loss in each case is protected (A player card for all Spielos and gaming houses with adjusted limit of 50 €, for each increase one must wait 7 days and the increase may amount to max. 50 € and be adjusted altogether to maximally 200 €)

This post has been translated automatically

Skeptiker
Rookie

Deposit amount is not fully displayed

11th Nov. 2018, at 01:39 pm CET#3
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Nobody has liked this post so far
Ankor wrote on 11/10/2018 at 7:41 pm
If it was reproducible, then cell phone out and record, go out and call police, show video, go in and show and then that would have had an effect.

But the TR5 regulation is also extremely bad, instead of addressing the real issues and allowing fair gambling you see displacement tactics here again.

I just saw something on TV about fair gaming. Prelude or pilot to a new comedy series?

Wir spielen fair - Die deutsche Automatenwirtschaft.

Oh so...

This post has been translated automatically

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