Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Coping, therapiers, tips... : Self-exclusion - list of casinos and their support addresses

Topic created on 11th Oct. 2017 | Page: 1 of 1 | Answers: 5 | Views: 7,600
lexington
Visitor
Hello all,

i hope I'm in the right place.

Since I myself am currently struggling with my Gambling addiction and the only sensible solution is the self-block in every conceivable casino (at least for me), I have created a table with casinos and the associated support emails.

Maybe one or the other is also like me, so I share the link here to possibly help you further:

Click here!

Some casinos have a German customer support, but the English mails are also processed, so you can also send the English template to German casinos.
For all those who are not quite as powerful in English, I have written a sample text for the exclusion, you can use this for your emails: (just replace the italic with your info)


Hello,

I 'm currently fighting with a severe gambling addiction and would therefore like to close all my online casino accounts for the longest possible amount of time.

Here are all the details which may help identifying my account(s):

Email: deine@mail.com
Address: Address
Phone: Phone number

As I do not remember all of my account names, please close every account associated with this email address. Also, if possible, block this email address from registering any new accounts.
I 'd like you to ask to also not send me any more promotional Emails or Text messages.

If the account is already closed, please provide me with the exclusion time period.

Please confirm the closing of the account(s) and the duration for which they will be closed.

Thanks in advance and kind regards,
Name

If you have any additions to the list, either write to me, or fill it in yourself (as far as it is possible on Google Sheets).


EDIT
Some more additions. Some casinos do not make it very easy to exclude yourself. At Eurogrand, for example, this is only possible via telephone, at some it is only possible via the account management of the site.

Greetings,
lexington

This post has been translated automatically

Anonym
So I've tried that with the locks in countless casinos - so completely lock or longer timeout also. Is all MIST! You always find again nen Kack casino to gambeln. I have today my riskiest Deposit method "Sofort.com" blocked. This is simply the best thing you can do. Sure you can still use credit cards or PSC ... but the CC has a limit (and I need it for other things and can't play there without reason) and PSC you have to "buy before". My main concern is to curb the constant "money-grabbing". Personally, I do not find it bad if you play away a 100 times ... but sessions where you 3-4-5x Nachlegt ... those are the things where it is expensive. If you only have a PSC code, you play a little differently. Furthermore, I have but also casinos with PSC blocked lol. So I am currently totally limited and somehow that is already "liberating". As stupid as it sounds ... lol

This post has been translated automatically

lexington
Visitor
Aka wrote on 18.10.2017 at 11:47 am: So I've tried that with the locks in countless casinos - so completely lock or longer timeout also. Is all MIST! One always finds again nen Kack casino to gambeln. I have today my riskiest Deposit method "Sofort.com" blocked. This is simply the best thing you can do. Sure you can still use credit cards or PSC ... but the CC has a limit (and I need it for other things and can't play there without reason) and PSC you have to "buy before". My main concern is to curb the constant "money-grabbing". Personally, I don't find it bad if you sometimes gamble a 100 ... but sessions where you 3-4-5x Nachlegt ... those are the things where it gets expensive. If you only have a PSC code, you play a little differently. Furthermore, I have but also casinos with PSC blocked lol. So I am currently totally limited and somehow that is already "liberating". As stupid as it sounds ... lol

Hey Aka,

yes that's true unfortunately. Every day more and more new casinos are added ...
Sofortüberweisung have I also already considered, but have not found a way.

How can you get blocked there?

This post has been translated automatically

Anonym
lexington wrote on 10/20/2017 at 11:04 AM

Hey Aka,

yes that is true unfortunately. More and more new casinos are added every day ...
Sofortüberweisung block I have also already considered, but have not found a way.

How can you get blocked there?

Try it with an email to info@klarna.de. Sofortüberweisung was taken over by Klarna some time ago and will now officially merge with it. You should specify in the mail that you would like to block the payment method Sofortüberweisung. They will then come back to you to ask for your bank details to be able to block them in the system. For me, this went about 3 years ago without problems

This block was refused but at that time by the competitor Giropay the service of the savings banks and Raiffeisen banks...

This post has been translated automatically

Anonym
Email support@sofort.com with the request that you want to block the service for your account. They will then ask for account holder and iban! Would not write it initially pure. Response time 1te email about 24h then again until the block.

Important note about this:
The block can never be lifted and with me, strangely enough, Giropay was also blocked!

I am aufjedenfall happy about it!

This post has been translated automatically

Jonasgamble
Visitor
Does anyone have a list of more emails?

This post has been translated automatically

Hot Topics18th Nov. 2024 at 12:37 am CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately