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Coping, therapiers, tips... : Favoritobet, beware of these liars. (Page 3)

Topic created on 28th Oct. 2024 | Page: 3 of 3 | Answers: 33 | Views: 1,423
Eckbert
Amateur

Favoritobet, beware of these liars.

17th Nov. 2024, at 08:17 pm CET#31
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Falke wrote on 17.11.2024 at 02:37: The case here is very interesting because it is a sister casino of Chipstars.

I also had a case with Guru about Chipstars in which I was 100% right and could prove everything, really everything, with screenshots. And with screenshots so clear that there can be no doubt about it.

After weeks of waiting, the result was exactly the same as here. The casino lied and Guru labeled my clear evidence as questionable. My Guru account was then blocked. And as I could see, the account of the TE on Guru was also blocked.

It seems that they are working with these scammers. Either there is additional money flowing in the background or perhaps the casino group belongs to Guru itself or something similar. In any case, this is very conspicuous.

The fact that the complaint is also simply rejected without the TE being given access to the alleged evidence is also absolutely perfidious. And the fact that he can no longer comment on it, but the case is closed immediately.

Gurus are criminals. And I feel the same way, and I hope that they'll be stopped at some point. There are really bad people at work who pretend to help you, but in reality are working with the casinos in a fraudulent manner. I can only recommend everyone to stop supporting this site and, if the opportunity arises, to warn people about it. It would be really nice if word got around about what kind of sh... people they are. Sorry to upset you, but Guru is really the very last thing on my mind.

Yes, that's how it is. A recent case is also interesting. The player is called tajper15 and has paid out 200 without Verification and, as he says, wanted to pay out another 200. For the additional 200 euros, he now has to submit the following: Copy of a notarized identity card or passport
Selfie with ID card or passport and user ID on a piece of paper next to my face
Proof of address (document not older than two months, e.g. a government document, credit card statement, bank statement or utility bill)

In addition, they asked for one of the following:
Last 3 payslips
Last tax return
Bank statement of the savings account

In addition, they needed answers to these questions:
Job description and date of employment
Annual gross and net salary
Confirmation of use of personal funds for depositing
All other sources of income .


This is harassment and has nothing to do with verification. I wouldn't be surprised if the casino then comes back with the story of the double accounts.

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frapi07
Elite

Favoritobet, beware of these liars.

17th Nov. 2024, at 08:18 pm CET#32
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Eckbert wrote on 17.11.2024 at 20:09:

Yes, I didn't let my mouth be shut and definitely didn't want to take on the role of the good puppy just to get my money. Sure here and there I could have answered better. I just replied to Favoritobet's answers again because they were constantly lying and telling me how great they are. I would never communicate with GGL like that, there are other people sitting there as criminals like Casinoguru. Yes, the evidence is a bit of a problem because it's my data with my alleged double accounts....

I understand that, but unfortunately it's strategically unwise to communicate like this. At least until the "final decision". Did your behavior help you? Did you get your money as a result? Instead, you were labeled as a gambling addict with aggression problems. You were easily provoked and lost your temper, while the guru employee and the casino representative wrote calmly and objectively. I hope you understand that I am not defending Guru here. I am criticizing the way you communicated there.

Yes, that's right. Accounts usually require an email address when registering and sharing such (and possibly other) information with the public is certainly not advisable, which is why I wrote that you could at least have been shown it. You can also have emails etc. checked.

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Falke
Expert

Favoritobet, beware of these liars.

17th Nov. 2024, at 09:04 pm CET#33
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frapi07 wrote on November 17th, 2024 at 11:48 am:

You have to admit that the blocking is partly self-inflicted. The TE has very often replied inappropriately and in one of the last two posts indirectly threatened Guru with the GGL (they would contact the GGL). He should have kept that to himself. One of the employees was on the verge of blocking him a few days ago, but probably changed her mind. If you read TE's posts, you can really see that he is furious (which is understandable in some cases), but this kind of behavior gets you nowhere in a discussion, even if you are right. You should always remain objective instead of repeatedly shouting that the operators are criminals, the casino is lying, etc. As a result, the casino representative even took the liberty of labeling the TE as a gambling addict. This is so unprofessional on the part of the representative, but in my opinion the TE is also largely to blame here.

I currently have a "dispute" with an operator and I can assure you that I do not communicate with either GGL or the operator in this way. It wouldn't do me any good, except that I might not be taken seriously. It's better to stay calm and objective.

But there are a few points I can't understand. The fact that you're not allowed to show the evidence for whatever reason is also the biggest nonsense. I can understand if it shouldn't be shown to the public, but the player should be able to see this evidence.

Thousands of people should actually register with Guru and insult them until they voluntarily give up their site. I don't think you realize how unfair and unjust it is when they pose as helpers and then clearly make common cause with the casino. This is not a trivial matter, but the bottom drawer, where you as a small player are helplessly at their mercy. It's enough for casinos to act so fraudulently. The fact that the criminals then also disguise themselves as helpers is clearly beyond the pale.

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frapi07
Elite

Favoritobet, beware of these liars.

17th Nov. 2024, at 09:56 pm CET#34
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Falke wrote on 17.11.2024 at 21:04:

Actually, thousands of people should register with Guru and insult them until they voluntarily give up their site. I don't think you realize how unfair and unjust it is when they pretend to be helpers and then clearly make common cause with the casino. This is not a trivial matter, but the bottom drawer, where you as a small player are helplessly at their mercy. It's enough for casinos to act so fraudulently. The fact that the criminals then also disguise themselves as helpers is clearly beyond the pale.

After all, Guru is a mediator or wants to give the impression of being a mediator. Guru is not a decision-maker. That's more the problem. Getting in touch was probably a waste of time. Yes, I can imagine a bit, but of course I'm not in TE's shoes, which is why I can't empathize with it 1:1. I don't approve of Guru either and criticize her on some points. I don't deny that they made mistakes here.

However, I don't think it's fair to put all the blame on Guru either, because if you look at the discussion objectively, you can see TE's misconduct, which I've explained several times and which has certainly had a negative impact on the whole thing.

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