SixtyNine69 wrote on November 14, 2024 at 11:42 am:
Hello Eckbert or Yasin61 (as you call yourself over there)
i have seen that your case has been closed and the casino has been vindicated.
You have created several accounts there!
Can you say something about it ?
Have a look at all his complaints. All you have to do is go to his profile and then change the tab to "Complaints". The number of unjustified complaints is considerable.
You can read through the cases at Zeit. Some of them are very questionable.
About the case itself: he writes that he wants to inform the GGL about it. Mind you, in a case where an illegal casino is involved. Pretty unwise, if you ask me. He also asks why a casino would register him even though an account exists. He obviously forgets that it is possible everywhere. A casino doesn't check your IP when you register.
Take a look at all his complaints. All you have to do is go to his profile and then switch the tab to "Complaints". The number of unjustified complaints is already considerable.
You can read through the cases at Zeit. Some of them are very questionable.
About the case itself: he writes that he wants to inform the GGL about it. Mind you, in a case where an illegal casino is involved. Pretty unwise, if you ask me. He also asks why a casino would register him even though an account exists. He obviously forgets that it is possible everywhere. A casino doesn't check your IP when you register.
Yes, the guy seemed a bit strange to me anyway, in their discussion the casino wrote that they would take further action if he continued to lie like that, whereupon he interpreted it as the casino wanting to send people by to beat him up haha 😂
SixtyNine69 wrote on November 14, 2024 at 12:33 pm:
Yeah the guy seemed a bit weird to me anyway, in their discussion the casino wrote that they will take further action if he continues to lie like that, whereupon he interpreted that as the casino wanting to send people by to beat him up haha 😂
I'll leave that uncommented I hope he realizes that he's denouncing himself if he reports this to the GGL. But he was right about one thing: the limit function didn't work. I also think it's unfair that you don't get to see the evidence/pictures provided by the casino as a player. I can understand his displeasure here.
SixtyNine69 wrote on November 14, 2024 at 11:42 am:
Hello Eckbert or Yasin61 (as you call yourself over there)
i have seen that your case has been closed and the casino has been vindicated.
You have created several accounts there!
Can you say something about it ?
Hello, I can definitely say it and put my hand in the fire, I only had one account. Casinoguru did not give me or let me see the information about the alleged duplicate accounts that Favoritobet sent them. That means they can do what they want and Casinoguru always raises its hand over it. First of all, it started like this: on 25.10 I had deposited 50 with Jeton out of a total of 200Euro deposits, then won 1300 and directly uploaded ID, ID selfie, proof of address and proof of payment and made 1000 as a withdrawal request, then they said they needed my tax number. Then uploaded this (was stupid) and then they said they could not pay out via Jeton and I then chose another method. I continued playing with the remaining 300 euros and got over 800. I then wanted to cancel the old 1000 euro withdrawal request and did so, but the 1000 euros were not posted to my account and disappeared, so I only had the 800 that I left in the player account and set a wager limit, which I later deleted after about 2 hours and gambled away the 800. Yes, it was wrong to gamble away the 800, but that was also because the limits didn't work. So in the end there were only the "1000" euros left, which disappeared after the withdrawal request I canceled. The chat just said they would get back to me about it, but that never happened. Yes, and then I told Casinoguru that the limits weren't working and the casino made me out to be a liar, but was able to prove that this wasn't the case. Casinoguru only agreed very reluctantly and after drilling me several times that I was right (by the way, 2 weeks later Casinoguru is still advertising that Favoritobet offers many different tools for responsible gaming). Since that day Favoritobet has banned me. But you can see from the course of events that Favoritobet invented the story of the double accounts at the end.... and Casinoguru the criminals play along with it full throttle because it's about Affiliate money....
Take a look at all his complaints. All you have to do is go to his profile and then switch the tab to "Complaints". The number of unjustified complaints is already considerable.
You can read through the cases at Zeit. Some of them are very questionable.
About the case itself: he writes that he wants to inform the GGL about it. Mind you, in a case where an illegal casino is involved. Pretty unwise, if you ask me. He also asks why a casino would register him even though an account exists. He obviously forgets that it is possible everywhere. A casino does not check your IP when you register.
Hello, among the complaints there are also some that I didn't answer because the money was gambled away again... and yes, there were some where I should have been right ... and some that shouldn't have been. At the GGL you can describe the facts anonymously, I certainly don't do that with my case, but as a German you can still access unlicensed casinos via Casinoguru, for example (certain times, usually towards the evening), or if players of whom Casinoguru knows that they have gambling problems (e.g. through complaints) register at a casino via Casinoguru and Casinoguru earns Affiliate money from them. They're ripping me off and without justification, so I do something that costs them money. And where do I ask: He also asks why a casino lets him register even though an account exists?
SixtyNine69 wrote on November 14, 2024 at 12:33 pm:
Yeah the guy seemed a bit weird to me anyway, in their discussion the casino wrote that they will take further action if he continues to lie like that, whereupon he interpreted that as the casino wanting to send people by to beat him up haha 😂
Well, you never know with the people from Favoritobet/Chipstars with representatives like Bojan, Vladimir, Nikola. If they write that they are threatening further consequences even though I haven't even received my money yet, what else is there to come? You can understand that.
I'll leave this uncommented I hope he realizes that he is denouncing himself if he reports this to the GGL. But he was right about one thing: the limit function didn't work. I also think it's unfair that you don't get to see the evidence/pictures provided by the casino as a player. I can understand his displeasure here.
Thank you, as mentioned above I will do this anonymously and use other topics than my own case. And how do you know that I wrote that with the GGL, it wasn't even released?
Hello, among the complaints there are also some that I didn't answer because the money was gambled away again... and yes there were some where I should have been right ... and some that shouldn't have been. At the GGL you can describe the facts anonymously, I certainly don't do that with my case, but as a German you can still access unlicensed casinos via Casinoguru, for example (certain times, usually towards the evening), or if players of whom Casinoguru knows that they have gambling problems (e.g. through complaints) register at a casino via Casinoguru and Casinoguru earns Affiliate money from them. They're ripping me off and without justification, so I do something that costs them money. And where do I ask: He also asks why a casino lets him register even though an account exists?
It's good that you realize in hindsight that some of your complaints were unjustified. I particularly remember the case where you had your account blocked. A day later, you asked for your account to be unblocked and then deposited/lost money. Something like that. I also remember that you didn't respond to 1-2.
I also noticed that Guru makes unlicensed casinos visible to Germans and of course that's not okay. You can report that. You didn't mention that you wanted to report it. I had understood that you wanted to report it in general and I am currently in contact with GGL about another matter and after waiting for ages they replied to me and asked for my personal details. Just for your information, this may also happen to you.
Eckbert wrote on 16.11.2024 at 01:34:
And where do I ask: In addition, he asks why a casino lets him register even though there is an account?
In the discussion area. It was one of your last posts. The two were deleted. But it was in the same post where you mentioned the GGL. You may not remember, but you really did ask that. Yes, they were released, but they were deleted afterwards. I was just quick enough to read those two posts lol
Eckbert wrote on November 16th, 2024 at 01:24 am:
Hi, I can definitely say it and put my hand in the fire, I only had one account. Casinoguru did not give me or let me see the information of the alleged double accounts that Favoritobet sent them. That means they can do what they want and Casinoguru always raises its hand over it. Above all, it started like this: on 25.10 I had deposited 50 with Jeton out of a total of 200Euro deposits, then won 1300 and directly uploaded ID, ID selfie, proof of address and proof of payment and made 1000 as a withdrawal request, then they said they needed my tax number. Then uploaded this (was stupid) and then they said they could not pay out via Jeton and I then chose another method. I continued playing with the remaining 300 euros and got over 800. Afterwards I wanted to cancel the old 1000 euro withdrawal request and did so, but the 1000 euros were not posted to my account and disappeared, so I only had the 800 that I left in the player account and set a wager limit, which I later deleted after about 2 hours and gambled away the 800. Yes, it was wrong to gamble away the 800, but that was also because the limits didn't work. So in the end there were only the "1000" euros left, which disappeared after the withdrawal request I canceled. The chat just said they would get in touch about it, but that never happened. Yes, and then I told Casinoguru that the limits weren't working and the casino made me out to be a liar, but was able to prove that this wasn't the case. Casinoguru only agreed very reluctantly and after drilling me several times that I was right (by the way, 2 weeks later Casinoguru is still advertising that Favoritobet offers many different tools for responsible gaming). Since that day Favoritobet has banned me. But you can see from the course of events that Favoritobet then invented the story of the double accounts at the end.... and Casinoguru the criminals are playing along as it is all about affiliate money....
The Guru employee wrote that you have been caught breaking this rule (opening multiple accounts) several times. Regardless of whether the pictures/evidence are real or fake, I think this has also led to you not getting justice. The same offense several times where the previous ones may have been correct. I hope you understand what I mean and how bad your cards were with this accusation.
@Eckhart
I understand your annoyance and anger, €1000 is definitely not a small amount of money. What also annoys me is the intransparency of Casino Guru, after all it is about you, I would also be interested in the evidence that the casino has presented. Somehow I also believe you that you only opened an account there, but I would still have been interested in the alleged evidence from the casino, even if Casino Guru closed your complaint and blocked your account.
frapi07 wrote on 16.11.2024 at 01:54:
The Guru employee wrote that you have been caught violating this rule (opening multiple accounts) several times. Regardless of whether the pictures/evidence are real or fake, I think this has also led to you not getting justice. The same offense several times where the previous ones may have been correct. I hope you understand what I mean and how bad your cards were with this accusation.
So I have not had a single complaint in connection with double accounts or rather this was never an issue until now with Favoritobet. For the things I want to report to GGL they should not want my details.
SixtyNine69 wrote on November 16, 2024 at 12:44 pm: @Eckhart
I understand your annoyance and anger, 1000€ is definitely not little money. What also annoys me is the intransparency of Casino Guru, after all it's about you, I would also be interested in the evidence that the casino has presented. Somehow I believe you that you only opened an account there, but I would still have been interested in the alleged evidence from the casino, even if Casino Guru closed your complaint and blocked your account.
As I said, I'll put my money where my mouth is. If this is supposed to be evidence about me with my data, why doesn't Casino Guru show it. That's a free pass for any casino that doesn't want to pay out. And Favoritobet first sees my uploaded documents, then asks for more documents and then tells me to use a different payout method. And then they suddenly come up with the alleged story of the double accounts... I don't have to say much about it
So I haven't had a single complaint in connection with double accounts or rather this has never been an issue until now with Favoritobet. For the things I want to report to GGL, they shouldn't want my data under any circumstances.
As far as I can remember, you're right. There were often complaints about self-firing or delayed payouts. But I can only view your older complaints with a lot of effort and I honestly don't feel like checking them all xD What I'm saying is that I believe you, but I don't have the certainty that it was the case in the past.
It's not an assertion that I just pulled out of my hat. Let me quote the employees:
"Honestly, it was pretty clear that your profile here would be blocked as soon as another complaint from you turned out to be unjustified, as we understand you continue to open multiple accounts at casinos."
The case here is very interesting because it is a sister casino of Chipstars.
I also had a case with Guru about Chipstars in which I was 100% right and was able to prove everything, absolutely everything, with screenshots. And with screenshots so clear that there can be no doubt about it.
After weeks of waiting, the result was exactly the same as here. The casino lied and Guru labeled my clear evidence as questionable. My Guru account was then blocked. And as I could see, the account of the TE on Guru was also blocked.
It seems that they are working with these scammers. Either there is additional money flowing in the background or perhaps the casino group belongs to Guru itself or something similar. In any case, this is very conspicuous.
The fact that the complaint is also simply rejected without the TE being given access to the alleged evidence is also absolutely perfidious. And the fact that he can no longer comment on it, but the case is closed immediately.
Gurus are criminals. And I feel the same way, and I hope that they'll be stopped at some point. There are really bad people at work who pretend to help you, but in reality are working with the casinos in a fraudulent manner. I can only recommend everyone to stop supporting this site and, if the opportunity arises, to warn people about it. It would be really nice if word got around about what kind of sh... people they are. Sorry for getting upset, but Guru is really the very last thing on my mind.
Falke wrote on 17.11.2024 at 02:37: The case here is very interesting because it is a sister casino of Chipstars.
I also had a case with Guru about Chipstars in which I was 100% right and could prove everything, really everything, with screenshots. And with screenshots so clear that there can be no doubt about it.
After weeks of waiting, the result was exactly the same as here. The casino lied and Guru labeled my clear evidence as questionable. My Guru account was then blocked. And as I could see, the account of the TE on Guru was also blocked.
It seems that they are working with these scammers. Either there is additional money flowing in the background or perhaps the casino group belongs to Guru itself or something similar. In any case, this is very conspicuous.
The fact that the complaint is also simply rejected without the TE being given access to the alleged evidence is also absolutely perfidious. And the fact that he can no longer comment on it, but the case is closed immediately.
Gurus are criminals. And I feel the same way, and I hope that they'll be stopped at some point. There are really bad people at work who pretend to help you, but in reality are working with the casinos in a fraudulent manner. I can only recommend everyone to stop supporting this site and, if the opportunity arises, to warn people about it. It would be really nice if word got around about what kind of sh... people they are. Sorry for getting upset, but Guru is really the last straw for me.
You have to admit that the blocking is partly self-inflicted. The TE has very often replied inappropriately and in one of the last two posts indirectly threatened Guru with the GGL (they would contact the GGL). He should have kept that to himself. One of the employees was on the verge of blocking him a few days ago, but probably changed her mind. If you read TE's posts, you can really see that he's furious (which is understandable in some cases), but this kind of behavior gets you nowhere in a discussion, even if you're right. You should always remain objective instead of repeatedly shouting that the operators are criminals, the casino is lying, etc. As a result, the casino representative even took the liberty of labeling the TE as a gambling addict. This is so unprofessional on the part of the representative, but in my opinion the TE is also largely to blame here.
I currently have a "dispute" with an operator and I can assure you that I do not communicate with either GGL or the operator in this way. It wouldn't do me any good, except that I might not be taken seriously. It's better to stay calm and objective.
But there are some points I can't understand. The fact that you're not allowed to show the evidence for whatever reason is also the biggest nonsense. I can understand if it shouldn't be shown to the public, but the player should be able to see this evidence.
You have to admit that the blocking is partly self-inflicted. The TE has very often replied inappropriately and in one of the last two posts indirectly threatened Guru with the GGL (they would contact the GGL). He should have kept that to himself. One of the employees was on the verge of blocking him a few days ago, but probably changed her mind. If you read TE's posts, you can really see that he's furious (which is understandable in some cases), but this kind of behavior gets you nowhere in a discussion, even if you're right. You should always remain objective instead of repeatedly shouting that the operators are criminals, the casino is lying, etc. As a result, the casino representative even took the liberty of labeling the TE as a gambling addict. This is so unprofessional on the part of the representative, but in my opinion the TE is also largely to blame here.
I currently have a "dispute" with an operator and I can assure you that I do not communicate with either GGL or the operator in this way. It wouldn't do me any good, except that I might not be taken seriously. It's better to stay calm and objective.
But there are a few points I can't understand. The fact that you're not allowed to show the evidence for whatever reason is also the biggest nonsense. I can understand if it shouldn't be shown to the public, but the player should be able to see this evidence.
Yes, I didn't let my mouth be shut and I definitely didn't want to take on the role of the good puppy just to get my money. Sure, I could have answered better here and there. I just replied to Favoritobet's answers again because they were constantly lying and telling me how great they are. I would never communicate with GGL like that, there are other people sitting there as criminals like Casinoguru. Yes, the evidence is a bit of a problem because it's my data with my alleged double accounts....
Favoritobet, beware of these liars.
Nobody has liked this post so far
Have a look at all his complaints. All you have to do is go to his profile and then change the tab to "Complaints". The number of unjustified complaints is considerable.
You can read through the cases at Zeit. Some of them are very questionable.
About the case itself: he writes that he wants to inform the GGL about it. Mind you, in a case where an illegal casino is involved. Pretty unwise, if you ask me. He also asks why a casino would register him even though an account exists. He obviously forgets that it is possible everywhere. A casino doesn't check your IP when you register.
This post has been translated automatically
Favoritobet, beware of these liars.
Nobody has liked this post so far
Yes, the guy seemed a bit strange to me anyway, in their discussion the casino wrote that they would take further action if he continued to lie like that, whereupon he interpreted it as the casino wanting to send people by to beat him up haha 😂
This post has been translated automatically
Favoritobet, beware of these liars.
Nobody has liked this post so far
I'll leave that uncommented I hope he realizes that he's denouncing himself if he reports this to the GGL. But he was right about one thing: the limit function didn't work. I also think it's unfair that you don't get to see the evidence/pictures provided by the casino as a player. I can understand his displeasure here.
This post has been translated automatically
Favoritobet, beware of these liars.
Nobody has liked this post so far
Hello, I can definitely say it and put my hand in the fire, I only had one account. Casinoguru did not give me or let me see the information about the alleged duplicate accounts that Favoritobet sent them. That means they can do what they want and Casinoguru always raises its hand over it. First of all, it started like this: on 25.10 I had deposited 50 with Jeton out of a total of 200Euro deposits, then won 1300 and directly uploaded ID, ID selfie, proof of address and proof of payment and made 1000 as a withdrawal request, then they said they needed my tax number. Then uploaded this (was stupid) and then they said they could not pay out via Jeton and I then chose another method. I continued playing with the remaining 300 euros and got over 800. I then wanted to cancel the old 1000 euro withdrawal request and did so, but the 1000 euros were not posted to my account and disappeared, so I only had the 800 that I left in the player account and set a wager limit, which I later deleted after about 2 hours and gambled away the 800. Yes, it was wrong to gamble away the 800, but that was also because the limits didn't work. So in the end there were only the "1000" euros left, which disappeared after the withdrawal request I canceled. The chat just said they would get back to me about it, but that never happened. Yes, and then I told Casinoguru that the limits weren't working and the casino made me out to be a liar, but was able to prove that this wasn't the case. Casinoguru only agreed very reluctantly and after drilling me several times that I was right (by the way, 2 weeks later Casinoguru is still advertising that Favoritobet offers many different tools for responsible gaming). Since that day Favoritobet has banned me. But you can see from the course of events that Favoritobet invented the story of the double accounts at the end.... and Casinoguru the criminals play along with it full throttle because it's about Affiliate money....
This post has been translated automatically
Favoritobet, beware of these liars.
Nobody has liked this post so far
Hello, among the complaints there are also some that I didn't answer because the money was gambled away again... and yes, there were some where I should have been right ... and some that shouldn't have been. At the GGL you can describe the facts anonymously, I certainly don't do that with my case, but as a German you can still access unlicensed casinos via Casinoguru, for example (certain times, usually towards the evening), or if players of whom Casinoguru knows that they have gambling problems (e.g. through complaints) register at a casino via Casinoguru and Casinoguru earns Affiliate money from them. They're ripping me off and without justification, so I do something that costs them money. And where do I ask: He also asks why a casino lets him register even though an account exists?
This post has been translated automatically
Favoritobet, beware of these liars.
Nobody has liked this post so far
Well, you never know with the people from Favoritobet/Chipstars with representatives like Bojan, Vladimir, Nikola. If they write that they are threatening further consequences even though I haven't even received my money yet, what else is there to come? You can understand that.
This post has been translated automatically
Favoritobet, beware of these liars.
Nobody has liked this post so far
Thank you, as mentioned above I will do this anonymously and use other topics than my own case. And how do you know that I wrote that with the GGL, it wasn't even released?
This post has been translated automatically
Favoritobet, beware of these liars.
Nobody has liked this post so far
It's good that you realize in hindsight that some of your complaints were unjustified. I particularly remember the case where you had your account blocked. A day later, you asked for your account to be unblocked and then deposited/lost money. Something like that. I also remember that you didn't respond to 1-2.
I also noticed that Guru makes unlicensed casinos visible to Germans and of course that's not okay. You can report that. You didn't mention that you wanted to report it. I had understood that you wanted to report it in general and I am currently in contact with GGL about another matter and after waiting for ages they replied to me and asked for my personal details. Just for your information, this may also happen to you.
In the discussion area. It was one of your last posts. The two were deleted. But it was in the same post where you mentioned the GGL. You may not remember, but you really did ask that. Yes, they were released, but they were deleted afterwards. I was just quick enough to read those two posts lol
The Guru employee wrote that you have been caught breaking this rule (opening multiple accounts) several times. Regardless of whether the pictures/evidence are real or fake, I think this has also led to you not getting justice. The same offense several times where the previous ones may have been correct. I hope you understand what I mean and how bad your cards were with this accusation.
This post has been translated automatically
Favoritobet, beware of these liars.
Liked this post: Eckbert
I understand your annoyance and anger, €1000 is definitely not a small amount of money. What also annoys me is the intransparency of Casino Guru, after all it is about you, I would also be interested in the evidence that the casino has presented. Somehow I also believe you that you only opened an account there, but I would still have been interested in the alleged evidence from the casino, even if Casino Guru closed your complaint and blocked your account.
This post has been translated automatically
Favoritobet, beware of these liars.
Nobody has liked this post so far
So I have not had a single complaint in connection with double accounts or rather this was never an issue until now with Favoritobet. For the things I want to report to GGL they should not want my details.
This post has been translated automatically
Favoritobet, beware of these liars.
Nobody has liked this post so far
As I said, I'll put my money where my mouth is. If this is supposed to be evidence about me with my data, why doesn't Casino Guru show it. That's a free pass for any casino that doesn't want to pay out. And Favoritobet first sees my uploaded documents, then asks for more documents and then tells me to use a different payout method. And then they suddenly come up with the alleged story of the double accounts... I don't have to say much about it
This post has been translated automatically
Favoritobet, beware of these liars.
Nobody has liked this post so far
As far as I can remember, you're right. There were often complaints about self-firing or delayed payouts. But I can only view your older complaints with a lot of effort and I honestly don't feel like checking them all xD What I'm saying is that I believe you, but I don't have the certainty that it was the case in the past.
It's not an assertion that I just pulled out of my hat. Let me quote the employees:
"Honestly, it was pretty clear that your profile here would be blocked as soon as another complaint from you turned out to be unjustified, as we understand you continue to open multiple accounts at casinos."
This post has been translated automatically
Favoritobet, beware of these liars.
Nobody has liked this post so far
I also had a case with Guru about Chipstars in which I was 100% right and was able to prove everything, absolutely everything, with screenshots. And with screenshots so clear that there can be no doubt about it.
After weeks of waiting, the result was exactly the same as here. The casino lied and Guru labeled my clear evidence as questionable. My Guru account was then blocked. And as I could see, the account of the TE on Guru was also blocked.
It seems that they are working with these scammers. Either there is additional money flowing in the background or perhaps the casino group belongs to Guru itself or something similar. In any case, this is very conspicuous.
The fact that the complaint is also simply rejected without the TE being given access to the alleged evidence is also absolutely perfidious. And the fact that he can no longer comment on it, but the case is closed immediately.
Gurus are criminals. And I feel the same way, and I hope that they'll be stopped at some point. There are really bad people at work who pretend to help you, but in reality are working with the casinos in a fraudulent manner. I can only recommend everyone to stop supporting this site and, if the opportunity arises, to warn people about it. It would be really nice if word got around about what kind of sh... people they are. Sorry for getting upset, but Guru is really the very last thing on my mind.
This post has been translated automatically
Favoritobet, beware of these liars.
Liked this post: roccoammo11
You have to admit that the blocking is partly self-inflicted. The TE has very often replied inappropriately and in one of the last two posts indirectly threatened Guru with the GGL (they would contact the GGL). He should have kept that to himself. One of the employees was on the verge of blocking him a few days ago, but probably changed her mind. If you read TE's posts, you can really see that he's furious (which is understandable in some cases), but this kind of behavior gets you nowhere in a discussion, even if you're right. You should always remain objective instead of repeatedly shouting that the operators are criminals, the casino is lying, etc. As a result, the casino representative even took the liberty of labeling the TE as a gambling addict. This is so unprofessional on the part of the representative, but in my opinion the TE is also largely to blame here.
I currently have a "dispute" with an operator and I can assure you that I do not communicate with either GGL or the operator in this way. It wouldn't do me any good, except that I might not be taken seriously. It's better to stay calm and objective.
But there are some points I can't understand. The fact that you're not allowed to show the evidence for whatever reason is also the biggest nonsense. I can understand if it shouldn't be shown to the public, but the player should be able to see this evidence.
This post has been translated automatically
Favoritobet, beware of these liars.
Nobody has liked this post so far
Yes, I didn't let my mouth be shut and I definitely didn't want to take on the role of the good puppy just to get my money. Sure, I could have answered better here and there. I just replied to Favoritobet's answers again because they were constantly lying and telling me how great they are. I would never communicate with GGL like that, there are other people sitting there as criminals like Casinoguru. Yes, the evidence is a bit of a problem because it's my data with my alleged double accounts....
This post has been translated automatically