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Coping, therapiers, tips... : Bet-at-home has imposed Oasis ban

Topic created on 10th Apr. 2021 | Page: 1 of 2 | Answers: 11 | Views: 6,926
Alizea
Hello,

I have a question: I am registered on two online slot sites and play occasionally.
Now I wanted to clean them out a few weeks ago to get less emails and the like. In the process, I clicked on a self-exclusion at bet at Home, which meant the deletion of the account for me

Today, 4 weeks later, I wanted to log into another Provider, whereupon I was informed that I was included in the oasis spielschutzdatei. never my plan and certainly not on purpose.

I like to play casino Poker and back jack when times permit.... But apparently that is no longer possible?
Is it possible to revoke this block?
I am actually very frustrated. And would like to continue to pursue my hobby... has anyone experience ?!

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peterm
Rookie
Alizea wrote on 10/04/2021 at 23:34: Hello,

I have a question: I am registered on two online slot sites and play occasionally.
Now I wanted to clean them out a few weeks ago to get less emails and the like. In the process, I clicked on a self-exclusion at bet at Home, which meant the deletion of the account for me

Today, 4 weeks later, I wanted to log into another Provider, whereupon I was informed that I was included in the oasis spielschutzdatei. never my plan and certainly not on purpose.

I like to play casino Poker and back jack when times permit.... But apparently that is no longer possible?
Is it possible to revoke this block?
I am actually very frustrated. And would like to continue to pursue my hobby... has anyone experience ?!

If you have been blocked at Oasis was probably that mim online gaming for you ...... then you have but also Gambling addiction as the reason for the account closure specified

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Alizea
You couldn't give a reason. It was a "self-exclusion" that I thought was only for the site
I did not want an oasis lock.

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Xavi22
Expert
Normally, you should have received a message that bet-at-home will block you via OASIS. You would have had to agree to this. This was not the case?

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Jonasgamble
Visitor
I had myself blocked at Betvictor at the time. These were taken over by Bildbet. Without my consent, my data was ported and I was entered into the file.

To discuss a possible removal I should phone them. Is me but first too much effort

Actually good that there is now such a system, but an absolute impudence to be entered there without consent.

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Michail95
I have exactly the same problem as you.
I also wanted to delete my account at Bet-at-home actually because I have played too rarely there and because I have not found by close account, I have pressed on self-exclusion, because I thought this gild only for the site Bet-at-home and now I am also blocked at other providers mittles OASIS (I did not know bid dahin what OASIS is)
I find that very badly done by Bet-at-home!
With other providers you have to fill out a form where it is explained in detail what the consequences of the self-exclusion then are, so similar to an application.
Unfortunately, I think this is not undoable.

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Alizea
I also find it an absolute impertinence. I have now already sent an email to oasis, but will also call there, because the mere fact that one is noted in such a file bothers me
I also see it so that for a self-exclusion from all German casinos and all online games / betting / Poker providers should be more necessary than a click.
Let's see.

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Alizea
Xavi22 wrote on 11.04.2021 at 13:04: Normally a message should have come that bet-at-home blocks you via OASIS. This you should have agreed to. That was not the case?

No that was not the case... I only got wind of it a month later and didn't even know about this file before....

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Counter
Experienced
There was an article about bet-at-home here, also about the Oasis lock:

https://www.gamblejoe.com/news/bet-at-home-bekommt-lizenz/



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Gehtdichnixan
Visitor
Hello all

The other day, after two years, I went back to an arcade where I used to play occasionally. This one now also works with this Oasis. They checked my ID and found out that I am blocked. According to the arcade supervisor, every arcade now works with it, which means that anyone who is listed in the Oasis database is no longer allowed to gamble in an arcade

I myself do not know how this came about and how this block can be lifted

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