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Gambling addiction in general: Sports betting provider disregards player protection

Topic created on 02nd Nov. 2019 | Page: 1 of 1 | Answers: 3 | Views: 1,885
Ribellumaure
Hello !
I do not have much hope, but I briefly describe the facts.

On 22.06.2019 asked to close my account because of gambling addiction.
- This is simply not complied with.
- Continue to receive bonus offers, etc.
- About a week ago again asked to close it.
- Confirmation came and account was also closed.
- yesterday I went to the chat and asked for reactivation of the account.
This has been reopened without further ado.

Is that the point behind Player protection ? That it goes so easily?
Does this company not violate the set?

You know it from the other bookmakers, who make it almost impossible to reactivate an account after something like that.

Can you file a complaint somewhere?

Lg

This post has been translated automatically

snopsim
Top Member
Ribellumaure wrote on 02/11/2019 at 22:02: Hello !
I do not have much hope, but I briefly describe the facts.

On 22.06.2019 asked to close my account because of gambling addiction.
- This has simply not been complied with.
- Continue to receive bonus offers, etc.
- About a week ago again asked to close it.
- Confirmation came and account was also closed.
- yesterday I went to the chat and asked for reactivation of the account.
This has been reopened without further ado.

Is that the point behind Player protection ? That it goes so easily?
Does this company not violate the set?

You know it from the other bookmakers, who make it almost impossible to reactivate an account after something like that.

Can you file a complaint somewhere?

Lg

Which Provider are you talking about?
If you have given the reason Gambling addiction, it is mMn definitely against the rules and you could possibly reclaim your resulting loss. Whether the rules for casinos and sports betting are identical, I do not know
Cross your fingers 👍

This post has been translated automatically

Ribellumaure
Reloadbet8.com is the Provider

This post has been translated automatically

Max1303
Experienced
What the Provider is doing to you is of course the lowest drawer. If I see this correctly, then the provider has a junk license. A complaint will probably not help.

This post has been translated automatically

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