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Gambling addiction in general: Exemplary from Vera&John

Topic created on 25th Jun. 2018 | Page: 1 of 2 | Answers: 18 | Views: 4,371
Anonym

Exemplary from Vera&John

25th Jun. 2018, at 09:00 pm CEST#1
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Must tell you something ... was now umpteen months locked at VJ. Had now but 2-3 weeks ago then but desire to try it there times. So off in the chat and asked if they open the account again. Since was first generally talked to me why why why and whether I have problems. After everything was clear it was then: ok they now have 1 week to think again and then please contact me again in the chat.

Mhhhm ok of course I forgot that a week later and then asked a few days later again - thought yes the account then goes again. The was but not so - I have then had with the supporter nen nice conversation and he said that it is very important that they talk to one.

Furthermore and now comes what only kind: he said so "I see they have no limit set up! No why also I thought and there he meant to me: he advises me to use a limit and he remains so long with it! So he actively asked me to ...

He opened my account and then said: please set up your limit now. I didn't get a default - but I really set up 300€/30 days. When this happened he said - very nice everything is fine! We try to protect players and families a little bit - that's why they do it that way!

I was really gaffed - sure someone else sees that as paternalism - but I personally found it mega awesome! Since I often think of it but usually only set up when I've spent too much.

Finds of it can look at so some casinos what ... ðŸ'ðŸ "ðŸ'ðŸ "ðŸ "ðŸ"

So what do you think? Already experienced?

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Knochen
Elite

Exemplary from Vera&John

25th Jun. 2018, at 09:25 pm CEST#2
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I've never locked myself anywhere except in Spielos but that sounds really okay. The question is what would have happened if you had set a much higher limit. That they ask for the reasons is actually the least, with Gambling addiction they may not unblock your account.

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S****8

Exemplary from Vera&John

25th Jun. 2018, at 09:53 pm CEST#3
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Respect to the approach !

But even more respect to the casinos that remain permanently at the block ... .!

I find that much better than someone to unlock under conditions !!!!

@Aka...how long would you have been locked?

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Anonym

Exemplary from Vera&John

25th Jun. 2018, at 10:18 pm CEST#4
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I have then let make until further notice because I've just never had luck. Had not specified a time and not even set ...

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Anonym

Exemplary from Vera&John

27th Jun. 2018, at 03:31 pm CEST#5
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Knochen wrote on 06/25/2018 at 21:25: with Gambling addiction they are not allowed to unblock your account at all.

Well, then explain that to 100s of Online Casinos, because I've certainly had myself blocked at over 100 casinos by now, but at almost none of them it was a problem to have my account unblocked again after at least a year, even though I explicitly told them by mail that they should block me forever, no matter how many times I ask for it, so they shouldn't reopen my account after 10 or 100 years either!

The only thing is just as already mentioned (but only at casinos with a Malta license) that you have to wait 7 days until you can reopen his account, but at the Curacao casinos, this is partly within 24 hours, or it is you directly reopened and that even at the "serious" casinos, which are listed, for example, at Casinomeister as "Accredited".
Especially with RTG casinos, this has never been a problem, whether it's Inetbet, the Jackpot Capital Group, or the CasinoMax Group.

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Knochen
Elite

Exemplary from Vera&John

27th Jun. 2018, at 03:34 pm CEST#6
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I don't know the guidelines of the Curacao license because I can't imagine ever depositing in such a casino, no matter who recommends and awards it to me. Malta casinos are actually not allowed to unblock you if you have been blocked due to gambling addiction. Theoretically, you can even file a complaint with the Mga.

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Anonym

Exemplary from Vera&John

27th Jun. 2018, at 03:41 pm CEST#7
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Knochen wrote on 06/27/2018 at 15:34: Malta casinos are actually not allowed to unblock you if you have been blocked due to gambling addiction. Theoretically you can even file a complaint with the mga.

Interesting, because Mr Green, Vera&John, Videoslots and Wunderino (okay, they are anything but reputable anyway *gg*) had no problem at all with unblocking me again after the one week waiting period

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Knochen
Elite

Exemplary from Vera&John

27th Jun. 2018, at 03:42 pm CEST#8
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Of course, this also depends on the reason you gave them for the ban. I'm honestly not 100% sure if they really can not, but I thought the Player protection guidelines of the mga prescribe that.

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Anonym

Exemplary from Vera&John

27th Jun. 2018, at 03:47 pm CEST#9
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mike1975 wrote on 27/06/2018 at 15:41
Interesting, because Mr Green, Vera&John, Videoslots and Wunderino (okay, they are anything but reputable anyway *gg*) had no problem at all with unlocking me again after the one week wait

Funny. Had me there also locked because of the reason and can not open there again.

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Anonym

Exemplary from Vera&John

27th Jun. 2018, at 03:50 pm CEST#10
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Well, actually I explicitly told them that I'm unfortunately addicted to gambling and that I can't control the whole thing anymore, which is why they really should block me forever and not unlock my account after 1 or even 100 years, no matter how many times I ask for it.

Believe, more clearly it does not go anyway more, or?

The only thing I can remember was with Vera&John that I had to print it out in writing on a piece of paper and sign it, that I am under control again and that I am aware that I can lose money at my own risk.

However, what is good for me in the meantime is that I have already been blocked in so many casino (groups) that I can no longer gamble even in newly opened Online Casinos, because 99% of the time I am already blocked in their group anyway.
But as soon as a new casino opens that has its own license and is not in another group, all this is of course of no use to me

Unless I currently have no more money in the account anyway, then I immediately register there and also let me directly again permanently blocked, so that I do not even come into temptation.

But unfortunately that doesn't always work.

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