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Yako Casino: Warning about this casino!!!

Topic created on 06th Jan. 2020 | Page: 1 of 4 | Answers: 36 | Views: 8,747
s****i

Warning about this casino!!!

6th Jan. 2020, at 11:26 pm CET#1
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Signed up with this casino, deposited money and lost.
Thought before I Deposit money again to try to recoup my loss, I'll take a closer look at the casino. I then saw that it belongs to a group where I am actually already locked in a casino. Then I asked in the chat if I could play and then my account was blocked. Played this new Monopoly game and I was only missing one field for the free spins. Well now I'm locked🤷🏻♂️
I find this somehow not correct from the casino:/

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Falko
Icon

Warning about this casino!!!

6th Jan. 2020, at 11:32 pm CET#2
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But then this casino should also refund your Deposit or how do you see it? They have blocked you there, because you have excluded yourself in another casino of this group and therefore may not play there. Would in your place now write to the support and describe the so and ask them to book the deposit back otherwise you report to the licensing authority Maybe that works if you make the so bissel pressure.

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s****i

Warning about this casino!!!

6th Jan. 2020, at 11:37 pm CET#3
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They asked me if I had a gambling problem. I then said that it could be. Thereupon my account was closed immediately. I then also said that I want my Deposit back if they do not open my account again. I also took screenshots of the chat history. Just think they saw that I'm banned from the other casino and are now blaming it on Gambling addiction so I don't get my money back. I have not played for months and now times 180€ deposited and lost. For me it was easy, I do not let me more of the fool!

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Falko
Icon

Warning about this casino!!!

6th Jan. 2020, at 11:42 pm CET#4
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Ahso yes you should not have answered the question game problem yes could be possible. Then it no longer works to get the Deposit back. Is of course a pity because for 180 euros would have been worth it.

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s****i

Warning about this casino!!!

6th Jan. 2020, at 11:44 pm CET#5
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Yes true, I would have better not written anything. Nevertheless, it was ne cleverly laid trap! So I can only advise you to keep your hands off the casino. With such practices, no one will get their money's worth...

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Kleinkariert
Expert

Warning about this casino!!!

6th Jan. 2020, at 11:51 pm CET#6
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Yako belongs to the L & L Group, they are in my opinion high midfield and very reputable. On Casinomeister there is one called Jan, which could possibly help you to get back at least a part. I used to play there regularly and know only a few who had problems there and Jan has not been able to solve.

Alternatively, since it is also listed here I would knock on the Gamblejoe team and ask if what is possible. It is very possible that L & L like some other groups only lock individually and only on request for the whole network. If you are registered with identical information and they block you for all casinos in the network, then you should get the Deposit back. If not, then you are indeed out of luck.

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sonne10
Top Member

Warning about this casino!!!

7th Jan. 2020, at 08:58 am CET#7
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smashi wrote on 06/01/2020 at 23:26: Signed up with this casino, deposited money and lost.
Thought before I Deposit money again to try to recoup my loss, I'd take a closer look at the casino. I then saw that it belongs to a group where I am actually already locked in a casino. Then I asked in the chat if I could play and then my account was blocked. Played this new Monopoly game and I was only missing one field for the free spins. Well now I'm locked🤷🏻♂️
I find this somehow not correct from the casino:/

As you write you have the 180 euros verzocht 🙃
The verzochte money you get in no Casino refunded😈

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Anonym

Warning about this casino!!!

7th Jan. 2020, at 10:49 am CET#8
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sonne10 wrote on 07.01.2020 at 08:58
As you write you have the 180 euros verzocht 🙃
The verzochte money you get in no Casino refund😈

sonne10, normally I agree with you.


However, I once had such a case that I was blocked in a casino of a group and then played somewhere else.
It was CasinoCruise; they had locked my account after I had opened it and played for 2 hours and deposited 150 euros and lost.
When asked, they told me that the account is closed forever because I am banned from another casino in the group - and that I will get my money back.

I then actually got the 150 euros back from CasinoCruise (within 1 day) and although I had already gambled away the money.

I could hardly believe it but so well can actually turn out.

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Caro
Expert

Warning about this casino!!!

7th Jan. 2020, at 11:31 am CET#9
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Hello smashi, I have sent you a private message via Communicator

Kind regards Caro

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s****i

Warning about this casino!!!

7th Jan. 2020, at 12:42 pm CET#10
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I have gambled away the money and that is not the issue. I just want my account to be reopened, because I played a game in which you can earn the free spins. Therefore, it would be a shame if I could not still try. Would then Deposit another 100€ and good is...
I but was blocked and have not once said that I want.


@Caro thanks for your help, just replied to you through the communicator.

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