[solved] Wunderwins Gammix Limited is harassing me on verification

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Got my payout and Verification (KYC)going as best I could on my part since the beginning of August (04.08.22).

Front and back identity card, current bank statement and although it was not from a credit card, they also wanted to demand. Back of the credit card whatever in the complete correspondence came then also still requirement on and demands as for example an account a credit card which I do not possess meanwhile at all any more. On my own research it turned out that this was the payment method I used for my very first Deposit at Woopwin!
(.there was not even wunderwins& many of their other casinos.!)

Was dadrauf also a bit suspicious and have then looked at all the related casinos something yes and finally by the day free spins then come from time to time was confirmed to me the rest halt &SW!!!.

But probably possible I am in the here and now... the wumderwins is still in the stone age felt, because after the three Welcome bonus I verballerte and already not really satisfied or positively impressed of the casino was & am then but still a small ray of hope with the last bonus has arisen. Bla bla bla finally I have pulled the brake at 675 € and full diesel as halt also with other casinos to the payout Einleiten but that has then but probably heavier and more disappointing as I thought!
The Wunderwins & its many sister casinos all in cahoots for example: Woopwin/VegaDreams/Locowins/Sugar/&BetOriginal/...& as they are all called further from the buffet. Withdrawal request was then suddenly blocked me all games
I can log into the account and look for it but I can not even and that's probably ALLIN ABFACK the money from despite completely completely verZOCKEN!! let alone my as promised by Wunderwins, the next day CET 13:00 clock free spins use I have ultimately only the first pack can use. The other two completely were also blocked by there the same also with as mentioned above the sisters casinos if just always free spins come of the Often you know what I mean have me logged in wanted to play them nothing either white screen or some error error message

Now long speech short sense finally I'm already a bit desperate do not know any further because what good is a lawyer if wherever they sit halt sit from therefore I ask you for any advice tips and so on because it's only 675 € but for me and for many others I think times it's a lot of money just in the current and so on situation this sense stay supple and gambled, not all your money because the W****r are getting richer in this sense!!!

Looking forward to feedback thanks

PS should the grammar or halt the wording something unfair. Stellbar be I am and was pretty excited and under stress now that I have written this report therefore around understanding but in essence you understand my problem!!! 🫡🫡🫡
thank you

Yes it seems to fail now only on the documents respectively on the action because of the down payment method. Yesterday came then sometime times against afternoon the link that has been asked but again for a credit card I've been forever no longer in the possession or I have canceled and at that time as I said was transacted once with the card payment and that was at woopwin since no one can think of wunderwins therefore it is also already funny I have then tried several times the chat to reach however up to wait on coworkers wait on free coworkers wait on free coworkers wait on free coworkers and that up to me not from the line flies by out with half to rather 1 hour waiting time and my goodness that can be probably not yesterday and the day before yesterday it was in the example in such a way there I of shortly before ten after the work to them closing time have. 23:00 clock yes and then came shortly after 23:00 clock halt the notice. Sorry our employees are not online but tomorrow again have then sent on the left the documents that just also exist or that have actually been used for the deposit and the only thing that came afterwards was the automated response. Your documents have been received and our staff will process them as soon as possible. Yes, it is really a sad thing. I guess it's not my mini win for your eyes but that's what it's all about

No, I followed the terms and conditions exactly and uploaded all required and requested documents

Edit by Caro: Paragraphs inserted + font color adjusted

This post has been translated automatically

DARKMAT

Topic Creator

Forum posts: 2 Member since: 26.10.2022

[solved] Wunderwins Gammix Limited is harassing me on verification

7th Nov. 2022, at 03:43 pm CET#1

Nobody has liked this post so far

7th Nov. 2022, at 03:46 pm CET#2

Wunderwins & co // Gammix Limited

Totally dubious practices etc

Icon

gamble1

Forum moderatorverified

Forum posts: 6.440 Member since: 21.04.2019

7th Nov. 2022, at 07:27 pm CET#3

Liked this post: Caro, Langhans_innen, Max_Bet

So first of all Calm down please that's bad when you go so out of the skin

I think the problem will be that just the credit card is counted as a payment method but at the same time was never verified

You first have to understand how Gammix works

Each casino in the Gammix group works for itself except for payments and verifications, which means that if you use a payment method at Casino xyz even once, it may be that another casino takes over the Verification because it all goes to the head office

If then in your case the payment method no longer exists, you must make the casino credible

Since this is usually not so easy, you could write to Sabine here from the GJ team I can unfortunately not currently see whether Wunderwins was or is listed here but it is still worth a try

If she can't help you either I would advise you to look for an old cancellation of the card or an old photo of the card just something where either the method is proven or the resolution of the card

Experienced

Sabine

Forum posts: 329 Member since: 19.07.2020

10th Nov. 2022, at 08:54 am CET#4

Since DARKMAT has not contacted me back, I assume that the problem has been resolved.

This topic was closed

Wunderwins: [solved] Wunderwins Gammix Limited is harassing me on verification

[solved] Wunderwins Gammix Limited is harassing me on verification

[solved] Wunderwins Gammix Limited is harassing me on verification

[solved] Wunderwins Gammix Limited is harassing me on verification

[solved] Wunderwins Gammix Limited is harassing me on verification

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