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Wunderwins: My payout request has been under review for 2 months!

Topic created on 28th Jan. 2024 | Page: 1 of 2 | Answers: 20 | Views: 2,187
sahascrypto

My payout request has been under review for 2 months!

28th Jan. 2024, at 08:12 pm CET#1
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Hello

I played at Wunderwins and was lucky to have a hit of 7845€, I verified myself and requested a first payout of 1000 euros. I followed the agbs and never bet over the maximum bet. I played with bonus and it was wagered. I was in the chat every week and unfortunately I always get the answer that the responsible department is checking my withdrawal request and would let me know by email. The game has been running for almost 2 months. Can you help me with my problem?

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MisterL
Expert

My payout request has been under review for 2 months!

28th Jan. 2024, at 08:18 pm CET#2
2 Likes

Liked this post: Avatar von sonne10 sonne10, Avatar von Toastbrot Toastbrot
yes i will definitely not Deposit at Wunderwins 2month blacklist

good that you warn us !!!

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Bluff
Expert

My payout request has been under review for 2 months!

29th Jan. 2024, at 07:51 am CET#3
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so waiting 2 months for so much money would drive me crazy. you should try casinoguru to open a case there

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sahascrypto

My payout request has been under review for 2 months!

29th Jan. 2024, at 08:36 am CET#4
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I looked carefully at the reviews and reports on the internet it looked like the casino was very good. It was written something about Gammix now it says Starscream it seems like the owner is someone else now. I have of course already looked at CasinoGuru and also Askgamblers but I can't find Starscream or Wunderwinns there. I thought maybe someone here could help me and solve the problem.

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Hightower
Top Member

My payout request has been under review for 2 months!

29th Jan. 2024, at 09:04 am CET#5
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It was similar with an acquaintance, but here it was only about 800€ and until the money was finally there it took almost 3 months until he finally had his coal, then he closed his account there immediately, which I would also advise you to do when you finally have your coal, I keep my fingers crossed

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Xavi22
Expert

My payout request has been under review for 2 months!

29th Jan. 2024, at 09:41 am CET#6
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Is there a reason why it takes so long?

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roccoammo11
Expert

My payout request has been under review for 2 months!

29th Jan. 2024, at 03:26 pm CET#7
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sahascrypto wrote on 28.01.2024 at 20:12: Hello

I played at Wunderwins and was lucky to have a hit of 7845€.I verified myself and requested a first payout of 1000 euros. I followed the agbs and never bet over the maximum bet . I played with bonus and it was wagered. I was in the chat every week and unfortunately I always get the answer that the responsible department is checking my withdrawal request and would let me know by email. The game has been running for almost 2 months. Can you help me with my problem?

isn't there a max cash out for every bonus? I can't say anything negative about the casino except that since it is no longer run by gammix the payouts take longer..on Guru you can only find it with vpn..I don't know if Julian can help there?! I'll ask him for you

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Donnie
Elite

My payout request has been under review for 2 months!

29th Jan. 2024, at 03:37 pm CET#8
1 Like

Liked this post: Avatar von roccoammo11 roccoammo11
If there is a maximum cashout, they could have canceled the payout and reduced it to the amount you are allowed to keep. Maybe they think the slot with the high win has been manipulated (is that even possible from the player's side?) and have it checked, which shouldn't take 2 months. That's the problem with these kinds of shops. If they don't want to pay out then they don't do it, there is no legal recourse. You can only hope to get the money through complaints or patience and that someone will put pressure on them. The operators who behave like this should all be tracked down and nailed to the wall

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Julian
Elite

My payout request has been under review for 2 months!

29th Jan. 2024, at 03:39 pm CET#9
1 Like

Liked this post: Avatar von roccoammo11 roccoammo11
Hey sahascrypto,

I left you a message via Communicator earlier

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Schranzi386

My payout request has been under review for 2 months!

17th Mar. 2024, at 02:46 pm CET#10
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I played at Wunderwins Casino for years and deposited and withdrew dozens of times. Even after switching from Gammix to Starscream, there were no problems. I deposited, withdrew a few hours later and usually the withdrawal request was processed within a few hours. Now, at the beginning of March, I deposited 2 x €400 without using a bonus and arranged for this to be paid out in two stages. The payout amount is approx. 750.00 €.
After my withdrawal requests were not processed, I asked about a week ago what the problem was. I was told that my account was being checked. All in all, very mysterious. The check has now taken two weeks and there has been no feedback from wunderwins.

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Julian
Elite

My payout request has been under review for 2 months!

17th Mar. 2024, at 02:49 pm CET#11
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Schranzi386 wrote on 17.03.2024 at 14:46: I played at Wunderwins Casino for years and deposited and withdrew there dozens of times. Even after switching from Gammix to Starscream there were no problems. I deposited, withdrew a few hours later and usually the withdrawal request was processed within a few hours. Now, at the beginning of March, I deposited 2 x €400 without using a bonus and arranged for this to be paid out in two stages. The payout amount is approx. 750.00 €.
After my withdrawal requests were not processed, I asked about a week ago what the problem was. I was told that my account was being checked. All in all, very mysterious. The check has now taken two weeks and there has been no feedback from wunderwins.

Hello Schranzi386, I'll get in touch with you via Communicator

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daian75
Visitor

My payout request has been under review for 2 months!

11th Apr. 2024, at 10:49 am CEST#12
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Unfortunately wundewins has another name wunderbetrug!

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Tomekki
Amateur

My payout request has been under review for 2 months!

11th Apr. 2024, at 02:46 pm CEST#13
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Any new information on the problem?

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Daniel1988
Top Member

My payout request has been under review for 2 months!

11th Apr. 2024, at 10:56 pm CEST#14
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Schranzi386 wrote on 17.03.2024 at 14:46: I played at Wunderwins Casino for years and deposited and withdrew there dozens of times. Even after switching from Gammix to Starscream there were no problems. I deposited, withdrew a few hours later and usually the withdrawal request was processed within a few hours. Now, at the beginning of March, I deposited 2 x €400 without using a bonus and arranged for this to be paid out in two stages. The payout amount is approx. 750.00 €.
After my withdrawal requests were not processed, I asked about a week ago what the problem was. I was told that my account was being checked. All in all, very mysterious. The check has now taken two weeks and there has been no feedback from wunderwins.

When these casinos were still part of the "Gammix" group, there were a few problems with LocoWin from time to time, but fortunately they have recovered.

Under the current management of Starscream, I have personally noticed that arbitrariness, harassment and ignorance are now the order of the day at Wunderwins!
I haven't been able to get through to the Live Chat for half a year, when they were up for it there was a sporadic reply to my email 😂
Despite many depositors, I am excluded from the no Deposit bonus, I never get the corresponding emails about the Bonuses, although I have not deactivated any notifications.
In all other casinos I get the free spins without any problems 🤷‍♂️
The place is dead to me, I hope that the other casinos don't copy these quirks.

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Donnie
Elite

My payout request has been under review for 2 months!

11th Apr. 2024, at 11:43 pm CEST#15
1 Like

Liked this post: Avatar von Daniel1988 Daniel1988
After not reading many positive things about Wunderwins lately, I just logged in for fun and tried to get into the chat. Waiting position 1, waiting time 2:21 minutes, after the waiting time nothing happens, I let it run for a few more minutes but didn't get into the chat. Not very serious... maybe you should reconsider the top position...

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