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WoopWin: [solved] Woopwin does not pay out!!! (Page 5)

Topic created on 10th Sep. 2022 | Page: 5 of 9 | Answers: 81 | Views: 13,014
Jay88
Experienced

DiamondDonut wrote on 17.09.2022 at 10:13: people, I'm now waiting 13 days for 3 casinos! Up to now there was no email from any of these casinos, neither for withdrawal, nor for Verification, neither where the problem is (that there is one is obvious) - how can you still "talk good"?! These casinos have not just been around for 1 week / month, they know what they are doing


Sorry, I really have a lot of understanding, but we all know what would happen if we were the ones who are in "default" and there it does not matter in what industry it is 😉

That was also more generally related.


That you get since almost 2 weeks no info or redactions, of course, is really lousy and also shows times again, what you can hold of these whole booths (certainly there are exceptions).

I hope for you that there slowly times what happens


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Rebelllady26
Experienced
So I have never had any problems until now. Strange

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Donnie
Elite
Today I also went back in the chat.Always the same answers.Goes to the finance department,I make pressure that it is processed immediately,they will receive today an email about it and blah blah blah.I have 4 withdrawals from 4 different sites open and 2 of them have nothing to do with the Tikipop Spins,which are made from normal real money that I already had on it.From me the other withdrawals can stick somewhere else.A single impudence.How long do they want to delay it? Until the next century? I'm waiting another week then a firestorm of complaints will go out.Deposit I will no longer.Funny also that everything seems normal apart from the fact that you win nothing.Deposit Bonuses, no Deposit free spins come regularly and often.I've never experienced such a thing😡

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Donnie
Elite
In the past there have also been system errors at other sites.Betsson there were then 10€ Spins at Book of Dead,then played all Quickspin slots to collect tokens and they have paid out.Other site where I can not think of the name Spins on 2€ instead of 20 cents,have been canceled.Everything in order.It came at least quickly a REACTION.At casinos or sports betting sites it is also about TRUST.What am I supposed to think of it when I now get a bonus offer and at the same time payouts have been open for a long time?We players also always have to submit all the documents they want to have.Why do not they have to fulfill their payout obligations?Why do they have a license?Where is the licensor who monitors this?It's all just a show to cash in?If it were Lapilanders, the Condor Group or any backwoods Curacaos and does not get his money ok then that's so.But not at Gammix where I have always received my money, even if quite sometimes with a long delay especially with the first payouts

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Anonym

DiamondDonut wrote on 09/16/2022 at 08:47 AM

When would I be able to turn to more instances?


Theoretically you could already turn to the indicated arbitration authority
https://eadr.org/de/kontakt/

Nevertheless I would wait for the week, apparently there is an overload at Gammix...

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skipp71
Visitor
Have certainly for the 20 casinos in the group only 1 finance department.
If they have an overload, ok can be yes times, but then please just times nee circular email to all players that it can come to delays.
Since one would have nen clue and good is, m. M.

Apart from that at Mountberg it also seems to hang, have there currently at Viggoslots problems with the finance department and also to change my address in the account, they do not come out of the bend or do not want to..

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Hanshanshans
Elite
Now it hakt's with me also with Woopwin
From the Friday free spins (JokerPro) won a little something, with LOD on 170 hochgekomnen. Since 250 in the Friday games anyway max cashout is, everything on payout requested. Was "asked" to the KYC. Done, a few minutes later, payout cancelled by Woopwin and new credit 50 euros 🤔
A few times with the support rumschlagen, wanted to tell me max cashout would be 50. Theen X times explained that it is Friday-free spins. Was also no remaining credit (from no-dep free spins, or so) more in the account.
Let's see, have it now forwarded to the finance department.
Hopefully they'll get it sorted out quickly. So far, no major problems with Gammix.

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gamble1
Icon
Hanshanshans wrote on 07.10.2022 at 23:59: Now it hakt's with me also with Woopwin
From the Friday-free-Spins ( JokerPro) a little bit what won, with LOD to 170 hochgekomnen. Since 250 is max cashout on Friday games anyway, applied everything to payout. Was "asked" to the KYC. Done, a few minutes later, payout cancelled by Woopwin and new credit 50 euros 🤔
A few times with the support rumschlagen, wanted to tell me max cashout would be 50. Theen X times explained that it is Friday-free spins. Was also no remaining credit (from no-dep free spins, or so) more in the account.
Let's see, have it now forwarded to the finance department.
Hopefully they'll get it sorted out quickly. So far, no major problems with Gammix.

In case of need ask someone from the team I had that also once there was then a second check initiated in my case unfortunately without good result but was my own fault I had No Dep games and Friday games and have the stupid mixed up

Someone else has recently by a new test his credit back so do not panic will be fine

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Hanshanshans
Elite

gamble1 wrote on 08.10.2022 at 00:19 Clock
In case of need ask someone from the team I had that also once there was then a second test initiated in my case unfortunately without good result but was my own fault I had No Dep games and Friday games and have the stupid mixed up

Someone else has recently got through a new test his credit back so no panic will be fine

Will now first wait until Monday, whether what happens or in between the support certainly once again "nerven". In an emergency I will write to Caro. The good has helped me at the beginning of the year with another Woopwin problem successfully

I'm also quite relaxed about the matter, but it's always annoying... as if you had nothing better to do 😉

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gamble1
Icon

Hanshanshans wrote on 08.10.2022 at 08:31

Will now first wait until Monday, whether what happens or in between the support certainly once again "nerven". In an emergency I will write to Caro. The good has already helped me at the beginning of the year with another Woopwin problem successfully

I'm also quite relaxed about the matter, but it's always annoying... as if you had nothing better to do 😉

Yes that's annoying and you should not actually always have the headache

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