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WoopWin: [solved] Wooopwin does not grant bonus

Topic created on 15th Sep. 2022 | Page: 1 of 3 | Answers: 20 | Views: 3,222
TWiSTeD
Top Member

[solved] Wooopwin does not grant bonus

15th Sep. 2022, at 12:45 pm CEST#1
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Hi.

yesterday my wife got a text message:

- For every Deposit of 50 EUR today you get 50 free spins for "The Border"

So deposited, no notification on their website. Then I checked, the game is not available at Woop or Rant.

Then asked friendly by mail and then came this brazen statement:

"Thank you for your email,

I'm sorry to inform you that you didn't deposit within the required period. Wherefore, you couldn't be qualified for this promotion anymore.

You need to deposit the same amount requested in one transaction and not multiple transactions, otherwise, you are not eligible for the promotion

We do not want you to feel disappointed about it, so stay tuned as always new incredible promotions are coming. Simply keep an eye on your email and be sure that you are receiving our emails correctly.

Please do not hesitate to contact us via email 24/7 or via Live Chat between 10h00 CET and 23h00 CET for any further assistance.

Warm Regards,

Chiara,

WoopWin Casino

"

The SMS came on 14 September and on the same day also 50 EUR was deposited at ONCE and not piecemeal. Absolute impudence. Even more so, the game is not even listed with them!!! Probably also this statement from them. What can you do?

PROMO-SMS
https://s20.directupload.net/images/220915/78tqys26.jpg

Photo of the 50 EURO recharge
https://s20.directupload.net/images/220915/d6uuo8w7.jpg

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R3hab
Elite

[solved] Wooopwin does not grant bonus

15th Sep. 2022, at 01:15 pm CEST#2
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Why the casino makes because of 50 fs so'n problem I do not understand except there are too many customers that they shit on what customers think or write about their casinos on the Internet
some are concerned but some are not

Now with the German rules what concerns Online Casinos and the whole streaming
There goes ne a lot of coal over the stage^^

you can times nen mod anschreiben the have connection ^^

This post has been translated automatically

TWiSTeD
Top Member

[solved] Wooopwin does not grant bonus

15th Sep. 2022, at 01:19 pm CEST#3
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Excerpt from the Live Chat just now

Demi: We apologize for the inconvenience, we have a technical problem. The relevant department will resolve it and the game will be available soon. We appreciate your understanding.

Demi: It will be solved as soon as possible, unfortunately I don't have a delay since it is an issue of the game Provider and not the casino

Demi: It looks like your Deposit has been processed, thus the free spins should be automatically credited when everything is solved

//

funny, i deposited 50 euro at once and the game is not available.


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t****o

[solved] Wooopwin does not grant bonus

15th Sep. 2022, at 02:11 pm CEST#4
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Do not understand your problem. The but has written that it is a problem of No Limit City and they are working to fix the error. Can the casino but nothing for

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Donnie
Elite

[solved] Wooopwin does not grant bonus

15th Sep. 2022, at 02:14 pm CEST#5
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Then they should simply book replacement free games and the customer is satisfied

This post has been translated automatically

t****o

[solved] Wooopwin does not grant bonus

15th Sep. 2022, at 02:25 pm CEST#6
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Donnie wrote on 09/15/2022 at 2:14 pm: Then they should just book replacement free games and the customer is happy

Would be the better option. The Border is real trash 😂

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TWiSTeD
Top Member

[solved] Wooopwin does not grant bonus

15th Sep. 2022, at 02:28 pm CEST#7
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thisisultimo wrote on 15.09.2022 at 14:11: Do not understand your problem. The but has written that it is a problem of No Limit City and they are working to fix the error. Can the casino but nothing for

wrong, in the email from them said that I deposited too late and not 50 euros at once

This post has been translated automatically

gamble1
Icon

[solved] Wooopwin does not grant bonus

15th Sep. 2022, at 06:34 pm CEST#8
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dersawen wrote on 09/15/2022 at 2:28 pm

wrong, the email from them said that i deposited too late and not 50 euro at once

Yes did you Deposit too late ?

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t****o

[solved] Wooopwin does not grant bonus

15th Sep. 2022, at 06:59 pm CEST#9
1 Like

Liked this post: Avatar von TWiSTeD TWiSTeD

dersawen wrote on 09/15/2022 at 2:28 pm

wrong, the email from them said that i deposited too late and not 50 euro at once

But the one in chat has put it right

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TWiSTeD
Top Member

[solved] Wooopwin does not grant bonus

15th Sep. 2022, at 08:51 pm CEST#10
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gamble1 wrote on 09/15/2022 at 6:34 pm

Yes did you Deposit too late ?

no, 14 september came the promo and a few hours later on the same day deposited. they offer a promo to a game that they do not have and then insinuated me:

- deposited too late
- not paid 50 euros at once

which is not true, see screenshots

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