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Winfest: [solved] Winfest FRAUD!

Topic created on 31st Dec. 2021 | Page: 1 of 6 | Answers: 51 | Views: 9,231
Hakuchino
Rookie
Hello,

since the last time Caro could really help me, I'll try it again here.

I have registered in the said casino some time ago times what deposited also what paid out but was now for a long time no longer there.

Yesterday I got a 100% bonus offered.

I have also used, deposited 50 € and am currently at 300 €.

I have according to chat last night of 3500 € still had 1480 € to convert.

If you look in the profile, I have allegedly only 19% converted according to chat, the Falsch is displayed and can not be because I have played continuously on 1 € maxbet.

So far so good. I have then continued to convert until I then at some point got the message that I would have reached my bet limit.

Until this time I must have converted around the 2800/2900

I am then in the chat and on request I was told that I had allegedly set myself a Bet limit of 1000

However, I have never done that. When I then said that I had never done it came only one but you have. Ok then my question how could I set over 1000? Because according to the statement of the chat last night, I had by then already converted almost 2100 € so more than double what my bet limit would allow.

On my question as I now my bonus should continue to convert came the answer" Think then make"......

Just plain cheeky...

This is for me clearly fraud! First, the sales are displayed incorrectly in the profile, then the alleged BET limit was far exceeded

I should wait 7 days then I can make bets again.

My question was then how long because the bonus is still valid or until when it must be converted whereupon I got the answer in 7 days 😊

Means I have no chance to implement my bonus ..



Such a casino simply SHOULD not be advertised here...

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zocker0815
Top Member
that is really times a joke of the casino me comes but have often read worse ratings here in the forum about the casino, so complaints I mean

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Hakuchino
Rookie
The interesting thing about the whole thing was when I brought up the facts, I was treated like dirt in the form that this is my problem and also the saying with the think then make ... as if I were the last idiot

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Butterbrezel
Elite
I'm curious about an explanation, if Caro was able to arrange that for you.

That sounds like intentional fraud or a technical error and an incompetent employee.

Since that would be extremely brazen and conspicuous as a fraud attempt, I'm more likely to guess a technical error and an employee who simply wanted to stress the customer.

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Hakuchino
Rookie
Caro had helped me with WestCasino for which I am also very grateful because before she has switched on nothing went.

Here in the case I have contacted Caro now and hope that you can help me there

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gamble1
Icon
Hakuchino wrote on 31.12.2021 at 11:29: Caro had helped me with WestCasino for which I am also very grateful the before you has switched on nothing went.

Here in the case I have contacted Caro now times and hope that you can help me there.

Caro will certainly regulate I do not want to commit 100% but sounds really strong after a technical error possibly the casino is online after DE regulation and then the 1000 € Deposit limit was used incorrectly and thus it is struck as you have lost 1000 €

So it would be theoretically possible that you could 2800/2900 convert but was only end when you actually 1000 € have lost

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trifft_nix87
Rookie
I can absolutely sign likewise at Winfest 59 einhezahlt 118 get. 6 hours gedaddelt absolutely Max bet 1€ ran very well games money, when I was then at about 97% dead zero nothing no games no Basegame hits absolutely Calculated scammers garbage casino FINGER AWAY

My 59€ absolute 0 games no basegame hits 95% Lost 5% Won
59€ Bonus money ran top basegame hits and free spins 5% Lost 95% Won until the turnover requirements of the bonus at 97% were there only 100% loss

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upola
Legend
trifft_nix87 wrote on 01.01.2022 at 13:31: I can absolutely sign likewise at Winfest 59 einhezahlt 118 get. 6 hours gedaddelt absolutely Max bet 1€ ran very well games money, when I was then at about 97% dead zero nothing no games no Basegame hits absolutely Calculated scammers garbage casino FINGER AWAY

My 59€ absolute 0 games no basegame hits 95% Lost 5% Won
59€ Bonus money ran Top Basegame hits and free spins 5% Lost 95% Won until the turnover requirements of the bonus at 97% were there only 100% loss

If for you every casino where you do not win is a scam, then stop playing.

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LittleFu
Amateur
Why does everyone think that a casino has an influence on the wins/losses in the slot?

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gamble1
Icon
LittleFu wrote on 01.01.2022 at 15:18: Why does everyone actually think that a casino has influence on the wins/losses in the slot?

Because the very front stand the providers you do not see is comparable to the employees in the casino for many are also the culprits where everything get off

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