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Winfest: [solved] Winfest casino - experience? Account locked

Topic created on 21st Jan. 2022 | Page: 1 of 1 | Answers: 3 | Views: 1,517
Silkilein
Rookie

[solved] Winfest casino - experience? Account locked

21st Jan. 2022, at 08:00 am CET#1
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Good morning. Yesterday I signed up at this casino
deposited 20 and out 400.
Then I deposited again
But I have set a limit of 100 euros per month
This morning I wanted to log in it came the message that the account is closed
Mail I have already written
I have not made any false statements or anything else
The lady from the Live Chat also said that my withdrawal was already processed four hours ago (yesterday)
Have asked by mail today why my account is suddenly locked?
So far no answer
Let's wait and see
Hopefully my money is not gone now
Does anyone have experience with Winfest?

Edit: Title adjusted

This post has been translated automatically

Anonym

[solved] Winfest casino - experience? Account locked

21st Jan. 2022, at 09:17 am CET#2
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Nobody has liked this post so far
If you have not violated the terms and conditions, then you will get your money at this casino. There could be various reasons why your account has been temporarily suspended .

Just wait for a reply and contact them again if necessary

This post has been translated automatically

kinger1989
Rookie

[solved] Winfest casino - experience? Account locked

22nd Jan. 2022, at 08:20 am CET#3
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Nobody has liked this post so far
Silkilein wrote on 21/01/2022 at 08:00: Good morning. Yesterday I signed up at this casino
deposited 20 and got 400 out.
Then deposited again
But have set myself a limit of 100 euros per month
This morning I wanted to log in it came the message that the account is closed
Mail I have already written
I have not made any false statements or anything else
The lady from the Live Chat also said that my withdrawal was already processed four hours ago (yesterday)
Have asked by mail today why my account is suddenly locked?
So far no answer
Let's wait and see
Hopefully my money is not gone now
Does anyone have experience with Winfest?

Edit: Title adjusted

I had the same thing 2 or 3 weeks ago... I had 200 euros in the payout and still 180 euros in the cash... Suddenly my account which I already own forever was blocked... On request it was said that I had violated any Agb's for the purpose of double account and therefore all winnings would be void... Then I wonder why I had to verify me ages ago...
I do not care... There are enough other casinos that are not sone Krummnasen...

This post has been translated automatically

Caro
Expert

[solved] Winfest casino - experience? Account locked

25th Mar. 2022, at 09:26 am CET#4
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Nobody has liked this post so far
Silkilein has just informed me that she has received the money and her account is also unlocked.

This topic was closed

This post has been translated automatically

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