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William Hill: William Hill has blocked my account with over 60k

Topic created on 18th Nov. 2021 | Page: 1 of 1 | Answers: 4 | Views: 1,771
PeteW222
Since 26.10.2021 I no longer have access to my William Hill account on which are at least 60210€ credit. Apparently it has been blocked. I have tried several times both in chat and by email to contact William Hill.
Unfortunately, I have not received any information from them to date what is going on and why my account is blocked.
The only statement I got to hear several times in chat was:
We will get back to you within 12 to 24 hours.
Which never happened!

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denyo123
Experienced
the best way is to write a complaint via Guru. They will help you further.

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slotliebe89
Elite
William Hill is really one of the most reputable providers. I think that the problem can be solved.

William Hill is also listed here at Gamblejoe. Maybe one of our employees can help you. Write to Caro, she could already help many people here.

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Anonym
slotliebe wrote on 19.11.2021 at 12:24 pm: William Hill is now really one of the most reputable providers. I think that the problem can be solved.

William Hill is also listed here at Gamblejoe. Maybe one of our employees can help you. Write to Caro, she could already help many people here.

It depends on what exactly happened. There was a case about 10 years ago, where a Poker player was left with 165k. I just copy in short form from the thread at that time. I would also like to link directly, but this is certainly seen as a competitor site, so I'll leave it out. (just google 165K and William Hill, then you should find that, if it is interested in more detail)

So:

cLIPS:
- 160k won on nl20k against nen fish and the money frozen since then without giving any reasons or a time window until when the case is processed
- support does not really respond to requests and xxxx(competitor site) vip support could not reach anything


2019 was the last time he gave an update on how things went:

oN THE CASE:
there was a deal between offsidebet and me at some point, i think it was that i would get 55% of the money. WH (although they only kept the money "in trust") then torpedoed the deal and paid out the entire money to offsidebet. I thought for a long time whether I should sue (I even created a pretty funny spreadsheet and played around with the probabilities and in the end decided that it would be +ev to sue, but the opportunity costs would make the whole thing effectively -ev and discarded to sue. in the meantime it is time-barred and i could not sue anyway. i would have seen my chances of success eigt better (because the case is clear as daylight for me), but when a top lawyer - and lawyers have eigt. a bias to be too optimistic - tells me that i would win only ~70% according to her opinion and then it is due to the immense costs -ev to sue, then it is just so

so i never got a cent of the money. has of course been a huge scam by wh/offsidebet.



Of course this doesn't help you much, but I wanted to mention it anyway. I wish you the best of luck that you might get it back through the support here.

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Anonym
have looked at Guru times, this casino does not accept players from Bremen? Why?

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