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Wildz: Wildz does not respond to emails does not want to pay out and has locked my account (Page 2)

Topic created on 03rd Jan. 2022 | Page: 2 of 2 | Answers: 12 | Views: 3,541
Tedq08
If you want I can upload you times the whole history of what is still so everything happened to it under walls I just do not know if I'm allowed to but it is much more garbage happened and they just wrote to me again that I should certify it from my bank!

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Tedq08
Do not play in any case with Wildz today came another email I should please my Überweisungsträger so the money what has come in and gone out is not blackened I should please that also send as a pdf and from my bank give a certification I wonder why on the request that they should contact their bank times please where the money is just nothing came back

Ps caro it was not an official document from them what they sent me

Would be nice to know what they did with my
Identity card passport cell phone bill earnings statement bank statements ect everything from me wanted did you also zb personally and passport hand over or cell phone bill?

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Caro
Expert
Hi Tedq08, you have received a confirmation from Wildz that the casino has paid out the money. Then please take the receipt to your bank and ask them where the money is. And if the bank tells you that the money cannot be found, they should send you a letter confirming that the money has not been deposited in your account. Send this letter to Wildz
And please do not black out any bank statements in the future, the casino must be able to understand that the money has not been received by you.

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