Wildz: Verification and payout takes a very long time

nOKasH wrote on 11.05.2020 at 18:57: Moin folks

I have a payment of 1900 euros open since 03.05.2020

I made the Big Win on the same day and also paid out and waiting for it.

Pair of days later I was suspicious and have written to the support, he said I should verify me. I said to him that I never got a message for Verification and he then unlocked the verification function on my account.

(I must say that I previously wanted to verify me and through the FAQ also came into the verification and then uploaded 2 documents on 03.05.2020, but as soon as I had updated the page was all gone. Therefore, I thought that the upload of the documents did not work)

Through the activation, the support said that a document is missing and I immediately uploaded that was on 07.05.2020.

Since that day I am waiting for the verification, the support has told me every time that you are sorry and I should be patient.

I know that the situation is very difficult at the moment but the competitors manage it too, don't they?

I must say that a friend of mine has also won a Big Win a week earlier and with him everything with payout and verification took only 3 days.


MfG

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