Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Wildz: [solved]14 days still no payout despite verification

Topic created on 04th May. 2020 | Page: 1 of 1 | Answers: 3 | Views: 1,431
schraenzel

[solved]14 days still no payout despite verification

4th May. 2020, at 08:01 pm CEST#1
0 Likes

Nobody has liked this post so far
Hello community,

so since the whole thing is a bit back I just start to tell.on 18.4. it went quite well and I was able to withdraw me 6000€,because I was told that smaller payout go through faster so I took 6 times 1000 and waited!for some inexplicable reason I have everything on 20.4 verballert and I had only 30€ on my account.but instead of ending up at 0€ worked every spin.until I then 13900 have submitted for payout.13 times 1000 and once 900.2000 on my bank account and the rest on muchbetter.I had to verify everything, wechels also happened.then I logged on with the cell phone of my girlfriend and changed the payout,but by the autofunction changed her phone the account data in hers,what I overlooked.now her account is to be verified.3 Days in a row I chatted with the Live Chat and asked to delete the account because no payout should go there and it was a mistake.I'm always just told it's busy and I should wait....I have 5 days ago written to customer service directly without response.Yesterday I chatted again with the live chat there I would be told even if no payout should be made on it the account would have to be verified because I submitted it
I honestly do not know what to do, can you help me...?

This post has been translated automatically

Caro
Expert

[solved]14 days still no payout despite verification

5th May. 2020, at 10:03 am CEST#2
0 Likes

Nobody has liked this post so far
Good morning schraenzel, sent you a private message via Communicator Greetings Caro

This post has been translated automatically

schraenzel

[solved]14 days still no payout despite verification

5th May. 2020, at 01:45 pm CEST#3
0 Likes

Nobody has liked this post so far
Update

I have just been contacted by a Wildz employee explaining that I have violated the terms and conditions. By a third party Deposit on my account. What the application probably also shows me but still was not aware and my account was not properly verified and thus the whole processing came to a halt. I hope the processing can be done now anyway
I would like to apologize to Wildz that I have pilloried them although apparently the fault was mine.

This post has been translated automatically

Caro
Expert

[solved]14 days still no payout despite verification

22nd May. 2020, at 10:34 am CEST#4
0 Likes

Nobody has liked this post so far
The user has just confirmed to me that he is fully verified and has received his payout.

This topic has been closed

This post has been translated automatically

Hot Topics23rd Dec. 2024 at 04:55 am CET

Gossip
0
Offline Casinos
0
Offline Casinos
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately